NHTSA ID Number: 10146764
Manufacturer Communication Number: B611915
TSB/Document Date: 2018-11-05
Summary
Grating or Scraping Noise When Turning Steering Wheel. There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. When the steering wheel is turned, the connection between the steering wheel and the steering column switch cluster causes torsional stress, which creates a noise in the coil spring cassette.
TIS Service Bulletin
Page 1 of 3
SI B61 19 15
General Electrical Systems
September 2017
Technical Service
Grating or Scraping Noise When Turning Steering Wheel
New information provided by this revision is preceded by this symbol
.
This Service Information bulletin replaces SI B61 19 15 dated September 2015
What’s New:
• Correction section added
• Parts Information updated with new grease (Lubricating Grease NBU 12K (100g)
• Warranty Information updated with new grease (Lubricating Grease NBU 12K (100g)
• Attachment updated with new grease (Lubricating Grease NBU 12K (100g)
• Warranty Information section content updated
MODEL
F25 (X3)
F15 (X5)
F16 (X6)
I12 (i8)
Produced from June 30, 2013
I01 (i3)
SITUATION
There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering
column switch cluster (SZL), coil spring or steering wheel.
CAUSE
When the steering wheel is turned, the connection between the steering wheel and the steering column switch
cluster causes torsional stress, which creates a noise in the coil spring cassette.
CORRECTION
F25 (X3), F15 (X5), F16 (X6) and I12 (i8) – Install Teflon tape and grease SZL as needed
I01 (i3) – Check and replace the SZL as needed
PROCEDURE
Refer to the attached procedure
PARTS INFORMATION
Part Number
Description
Quantity
Refer to ETK
Coil Spring Cartridge
1
07 12 9 908 720
4
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/4... 10/10/2018
TIS Service Bulletin
Page 2 of 3
Bulk Materials
Part Number
83 23 9 407 810
Locally sourced
Description
Quantity
Lubricating Grease NBU 12K (100g)
Sublet
PTFE or Teflon® tape
Sublet
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Defect Code:
6112553900
F15 (X5), F16 (X6) F25 (X3) and I12 (i8)
Labor Operation:
Labor Allowance:
Description:
61 31 008
Refer to KSD2
Removing and installing (or replacing without
Vehicle Test as outlined in the attachment) the
steering column switch cluster (Main work)
Refer to KSD2
Removing and installing (or replacing without
Vehicle Test as outlined in the attachment) the
steering column switch cluster (Plus work)
2 FRU
Work time to install tape on the steering wheel
and, if necessary, lube the SZL
Or:
61 31 508
And:
61 99 000
If you are using a Main labor code for another repair, use the Plus code labor operation 61 31 508 instead of 61
31 008.
Work time labor operation code 61 99 000 is not considered a Main labor operation. Also, since the “work time”
FRU allowance to be claimed is specified, a separate punch time is not required
And:
$2.00
Reimbursement for the used quantity of
Grease (Lubricating Grease NBU 12K (3.52oz)) and
PTFE or Teflon® tape. Please do not use the “grease”
part number for claim submission.
Labor Operation:
Labor Allowance:
Description:
61 31 008
Refer to KSD2
Replacing (without Vehicle Test) the steering column
switch cluster (Main work)
Sublet Code 4
Or, for the:
I01 (i3)
Or:
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/4... 10/10/2018
TIS Service Bulletin
61 31 508
Page 3 of 3
Refer to KSD2
Replacing (without Vehicle Test) the steering column
switch cluster (Plus work)
If you are using a Main labor code for another repair, use the Plus code labor operation 61 31 508 instead of 61
31 008
Refer to KSD2 for the corresponding flat rate unit (FRU) allowance.
Thursday, September 21, 2017
ATTACHMENTS
View PDF attachment B611915_Attachment.
[ Copyright ©2017 BMW of North America, Inc. ]
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/4... 10/10/2018
B61 19 15 Attachment
August 2017
PROCEDURE
Repair procedure for I01 only.
If there is a buzzing noise coming from the
steering column, proceed as follows.
Check the label on the coil spring cassette
as shown in the picture.
Refer to ISTA repair instructions “61 31
008 Removing and installing (replacing)
steering column switch cluster”
If the revision index is not “AI03” or the
production date is earlier than “14May01”,
replace the coil spring cassette.
In the example in the picture, the label
shows a revision index of “AI02” and a
production date of “14Mar31” and must be
replaced.
Always inspect the label on the new part to
ensure it is the updated part.
Note: replace the 4 mounting bolts that
secure the SZL to the steering column.
(P/N 61 31 8 380 482)
In order to remove the coil spring cassette
from the steering column switch cluster,
unclip the 2 retaining tabs to separate the
two parts.
Replace the coil spring cassette and install
on to the steering column switch cluster.
2
Reinstall the steering column switch
cluster onto the steering column and
tighten the new retaining bolts in the order
shown.
1
4
Tightening torque: 6 Nm
3
2
Repair procedure for F15, F16, F25 and I12
Refer to ISTA repair instructions “61
31 008 Removing and installing
(replacing) steering column switch
cluster”
Turn the steering wheel over and
clean the flange surface and then
install a piece of white Teflon tape
(locally sourced) to the drive flange
as shown.
3
Check the coil spring cassette for a
metal tab as shown. If the coil spring
cassette has a tab, replace it.
If the coil spring cassette does not
have a metal tab continue to the next
step.
The updated coil spring cassette is
identified by inspecting the label on
the coil spring cassette. It should
indicate a revision index higher than
“AI02” and a production date after
“14Jan20”.
Check the highlighted tabs for grease
as shown.
If no grease is present, use
83 23 9 407 810 and put a touch of
grease on the highlighted spots. Do
not use any other grease or the
plastic will be damaged.
Reassemble the SZL and steering
wheel and retest for noises.
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TSB/Document ID: B611915
Replacement Service Bulletin Number:
MFR Communication Date: 2017-09-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STEERING
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