NHTSA ID Number: 10146697
Manufacturer Communication Number: B010817
TSB/Document Date: 2018-11-05
Summary
"INTAKE CHARGE-AIR DUCT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. For the eligible vehicles, BMW
of North America, LLC (""BMW
NA"") is extending the limited warranty for the engine's intake charge-air duct to: 10 years/120,000 miles as determined by the vehicle's original in-service date Item #1: This ""component-specific"" limited warranty extension applies to defects in materials or workmanship This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW
New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Item # 2: The pressure sensor, only in conjunction with a required replacement of the of the intake charge-air duct. Note: This bulletin is notice of a ""limited warranty extension."" This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW
vehicle is currently experiencing this problem. Customer Notification Letter - VIN and Component-specific Warranty Extension Even though this is NOT a Recall, BMW
NA sent VIN-specific customer notification letters release."
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TSB/Document ID: B010817
Replacement Service Bulletin Number:
MFR Communication Date: 2017-06-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE
MFR Component System:
MFR Component Subsystem:
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Page 1 of 5
SI B01 08 17
Warranties
June 2017
Technical Service
INTAKE CHARGE-AIR DUCT: LIMITED WARRANTY EXTENSION
TO 10 YEARS/120,000 MILES
MODEL
E92 (335is Coupe)
(N54T Engine) Model
Years 2011, 2012 and
2013 produced 4/6/2010
to 6/14/2013
E93 (335is Convertible)
(N54T Engine) Model
Years 2011, 2012 and
2013 produced 3/11/2010
and 10/1/2013
Note: The “Model” information above is for informational purposes only, it is not the only deciding
factor.
To determination vehicle eligibility and that this coverage applies, always perform a VIN-specific DCSnet
Warranty Inquiry first; please refer to the “Eligible Vehicles” section of this bulletin for further details.
INFORMATION
For the eligible vehicles, BMW
of North America, LLC (“BMW
NA”) is extending the limited warranty for the
engine’s intake charge-air duct to:
z
10 years/120,000 miles as determined by the vehicle’s original in-service date
z
z
z
Item #1: This “component-specific” limited warranty
extension applies to defects in materials or workmanship
This coverage is subject to the same vehicle eligibility
requirements, limitations, and exclusions that apply to the
BMW
New Vehicle Limited Warranty for Passenger Cars and
Light Trucks.
Item # 2: The pressure sensor, only in conjunction with a
required replacement of the of the intake charge-air duct.
Note: This bulletin is notice of a “limited warranty extension.” This is NOT a notice of a Recall
or Service Action.
There is no immediate repair required unless the BMW
vehicle is currently experiencing this problem.
Customer Notification Letter – VIN and Component-specific Warranty Extension
Even though this is NOT a Recall, BMW
NA sent VIN-specific customer notification letters release.
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/42... 7/14/2017
Page 2 of 5
ELIGIBLE VEHICLES
To assist you in identifying those vehicles that have this “component-specific” extended limited warranty
coverage, the DCSnet Warranty Vehicle Inquiry has been updated with the VIN and Component-specific
“Vehicle Comment” shown below:
For this vehicle, the engine’s intake charge-air duct limited warranty for defects in materials
or workmanship has been extended to 10 year/120,000 mile as determined from the original
in-service date. This coverage is subject to the same vehicle eligibility requirements,
limitations, and exclusions that apply to the BMW
New Vehicle Limited Warranty for
Passenger Cars and Light Trucks. Please see SI B01 08 17 (DC 17 51 90 02 00).
Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above
“Notice of Limited Warranty Extension” in the DCSnet Warranty Inquiry “Vehicle Comments” section.
The “model year” production start (SOP) and end date (EOP) for a specific “model variant” within a
“Series” will vary, please do not use a vehicle’s production date as the sole determent for this
coverage.
If you have related eligibility and/or coverage questions, please send an e-mail with the VIN(s) and your
questions to the appropriate regional “questions” e-mail address prior to performing any repairs.
PARTS INFORMATION
Note: Please refer to the Electronic Parts Catalog (ETK/EPC), using the customer’s VIN to
locate the applicable replacement part numbers.
z
Only order these parts in the quantities needed to address customers’ vehicles that have confirmed
failures.
z
“Only in conjunction with” parts: When applicable, if ETK/EPC item identifies additional part(s) that
must also be replaced/installed “in-conjunction” with performing a covered repair, these “required”
additional items are also covered under the terms of this extended limited warranty.
z
Also refer to ETK/EPC and the repair instructions for onetime-use fasteners/screws and other information
regarding repair-related gaskets, seals, fluid and/or lubricants that also need to be replaced/used and
claimed.
WARRANTY INFORMATION
The engine’s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to “eligible USspecification BMW
vehicles” that are registered, operated and have their covered repair performed by an
authorized BMW
center in the United States (including Puerto Rico).
This coverage supersedes the coverage that is provided under the BMW
Certified Pre-Owned Program or any
BMW
Group Vehicle Service Contract that applies to the vehicle.
The existing limited warranty coverage for the whole vehicle and other components has not changed.
Should the intake charge-air duct fail again, this component is covered by the remaining portion of the extended
limited warranty coverage period.
Non-Qualifying Repairs
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/42... 7/14/2017
Page 3 of 5
Non-US specification vehicles, ineligible vehicles, eligible vehicles operated and repaired outside the United
States and Puerto Rico and/or the diagnosis and repair of other unrelated issues are not covered under the
terms of this limited warranty extension.
Qualifying Repairs - Claim Submission
Claim this work with the defect code and labor operations provided below.
Defect Code:
1751900200
Intake Charge-Air Duct - Limited
Warranty Extension
Labor Operation:
Labor Allowance:
Description:
00 00 006
Refer to KSD2
Performing “vehicle test” (with vehicle
diagnosis system – checking faults)
(Main work)
Refer to KSD2
Performing “vehicle test” (with vehicle
diagnosis system – checking faults) (Plus
work)
Refer to KSD2
Connect an approved battery
charger/power supply(indicated in KSD2
as “Charging battery”)
Work time (WT)
Performing vehicle diagnosis – test
module
Work time (WT)
Leak test for intake system
Refer to KSD2
Replacing charge air duct on the left
Or:
00 00 556
And:
61 21 528
And, as necessary:
61 00 006
And/or
11 61 730
And:
00 65 511
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead.
Work time labor operation code 61 00 006 and 11 61 730 are not considered a Main labor operations; however,
they do require an individual punch times and explanations on the repair order and in the claim comments.
And, as necessary:
Sublet – Bulk Materials
Sublet Code 4
See sublet reimbursement
calculation below
Reimbursement for the repair-related
bulk materials (BMW
part number(s),
please do not use the part numbers for
claim submission)
Sublet reimbursement calculation for claiming the “used quantities” of repair-related bulk materials (BMW
part
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/42... 7/14/2017
Page 4 of 5
numbers) is at dealer net plus your center’s handling.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.
Overlapping Labor Procedure – Other Repairs
If invoicing the KSD2 flat rate labor operation codes for other repair work results in overlapping labor, for those
flat rate labor operations that are affected, you can now:
z
Replace the stated KSD2 “FRU allowance” with a “reduced FRU value” to eliminate the overlapping labor.
For help in identifying the overlapping labor, please refer to the AIR FRU Plausibility Check (Overlapping Labor
Tool) that is located in the AIR Client.
Eligible other repair work being claimed under a different defect code will require separate punch times.
On the repair order and in the claim comment section, please identify and itemize those labor operations being
claimed with a “reduced FRU value.”
Previous Customer-pay Repairs – Limited Warranty Extension Reimbursement
Under this extended limited warranty, BMW
of North America, LLC (“BMW
NA”) will provide reimbursement for
“qualifying customer-pay repairs” that were performed on an eligible vehicle prior to the release of this
component-specific limited warranty extension.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and exclusions that
apply to the BMW
New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs that do not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and
Puerto Rico and/or the diagnosis and repair of other unrelated issues. This exclusion also applies to repairs that
were performed using (including those repairs that result from using) non-genuine BMW
parts and/or used
BMW
passenger car or light truck parts.
Requesting Reimbursement for a Previous Repair that Qualifies
For a customer to request reimbursement for a “qualifying customer-pay repair” performed either by an
authorized BMW
center or independent repair shop located in the United States (including Puerto Rico), please
have him/her submit his/her reimbursement request “online” at www.BMW-RP.com under the following
reference:
z
• B-ELWR 2017 Intake Charge-Air Duct 10Y120M
Reimbursement Request Procedure
The online process is initiated by attaching/sending “PDF files” of the supporting documentation for the “prior
repair.”
The website and attached sample customer letter provides information as to “what” documentation is needed to
be supplied to support a prior repair.
The letter also includes alternative methods to request reimbursement, either through the mail or by fax as
described below:
BMW
Customer Reimbursement Center
Attention: B-ELWR 2017 Intake Charge-Air Duct 10Y120M
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/42... 7/14/2017
Page 5 of 5
P.O. Box 561089
Dallas, Texas 75356
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.
BMW
Owner/Operator Inquiries and Assistance
For all other questions, please contact the BMW
’s Customer Relations and Services via email at
[email protected] or via telephone at 1-800-831-1117.
Please have your 17-character Vehicle Identification Number (VIN) available and include the VIN with all
communications.
Friday, June 16, 2017
ATTACHMENTS
View PDF attachment B010817_Draft Customer Letter_Intake_Air-Duct.
[ Copyright ©2017 BMW of North America, Inc. ]
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/42... 7/14/2017
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