NHTSA ID Number: 10146182
Manufacturer Communication Number: TJ23844
TSB/Document Date: 2018-10-29
Summary
VOLVO
CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Knocking noise from rear suspension , loose spring aid in upper spring seat REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 23844 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2015 08 13 FUNC GROUP : FUNC DESC : 6525 Bushing Page 1 of 4 Attachment File Name File Size TJ 23844 - 1 . jpg 0.1374 MB TJ 23844 - 2 . jpg 0.0852 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2011 - 2011 21 0141634 - 0142193 201041 - 201043 134 2011 - 2011 22 0014395 - 0018052 201041 - 201044 136 2011 - 2011 21 0102815 - 0103480 201041 - 201043 137 2016 - 9999 0000010 - 9999952 201524 - 999952 156 2011 - 2011 22 0167088 - 0172396 201041 - 201044 157 2015 - 9999 0000022 - 9999952 201450 - 999952 CSC Customer Symptom Codes Code Description E7 Suspension / Unusual noise WZ Suspension / Clicking / clonking noise 8J Shock absorption / Unusual noise ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2015 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 23844 VST Operation Number VST Operation Number Description 98280 - 2 Spring aid adjust acc . to TJ 23844 ( 1 side ) , 1 JV DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : There may be a knocking noise from the rear spring aid ( bump stop rubber ) if the spring aid is loose in the upper spring seat installation . Vehicle Report : Yes , please submit a Vehicle Report of all cases with suspension noise rear . Use concern area ? Vehicle Report ? and sub concern area ? Support not needed ? , use function group 6525 . Service : Verify the sympto
VOLVO CAR
SERVICE AND PARTS BUSINESS
Technical Journal
TITLE:
Knocking noise from rear suspension, loose spring aid in
upper spring seat
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 23844.6.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo Car USA
2017-11-06
2017-11-16
FUNC GROUP:
FUNC DESC:
6525
Bushing
Page 1 of 4
“Right first time in Time”
Attachment
File Name
TJ 23844 -1.jpg
TJ 23844 -2.jpg
File Size
0.1374 MB
0.0852 MB
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
Gear
124
134
135
136
137
155
156
157
Steer
Model Year
Plant
Chassis range
2011-2011
2011-2011
2011-2011
2011-2011
2016-9999
2011-2011
2011-2011
2015-9999
21
22
21
21
0141634-0142193
0014395-0018052
0186398-0188363
0102815-0103480
0000010-9999952
0004788-0006636
0167088-0172396
0000022-0008058
21
22
Struc Week
Range
201041-201043
201041-201044
201041-201043
201041-201043
201524-201534
201041-201043
201041-201044
201450-201534
CSC Customer Symptom Codes
Code
E7
WZ
8J
Description
Suspension/Unusual noise
Suspension/Clicking/clonking noise
Shock absorption/Unusual noise
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2017 VOLVO CAR USA, LLC
Technical Journal 23844.6.0
VST Operation Number
VST Operation Number
98280-2
99400-2
Description
Spring aid adjust acc. to TJ 23844 (1 side), 1 JV
Spring aid check acc. to TJ 23844 (2 side), 1 JV
DTC Diagnostic Trouble Codes
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
Text
DESCRIPTION:
There may be a knocking noise from the rear spring aid (bump stop rubber) if the spring aid is loose in
the upper spring seat installation.
SERVICE:
*VST Operation No. modified
Verify the symptom by wiggling on the rear spring aid (picture #1).
If the spring aid seems to be ok, then continue fault tracing the car for other possible causes.
If the spring aid is loose:
• Remove the spring aid from the spring seat and install two pieces of rubber material in the bottom of
the spring seat (picture #2).
• Reinstall the spring aid and check that it is sitting tight in the spring seat.
Parts: PN 9444459 (4x)
If the symptom still occur check ref TJ: 30729.
VEHICLE REPORT:
Yes, please submit a Vehicle Report of all cases with suspension noise rear.
Use concern area “Vehicle Report” and sub concern area “Support not needed”, use function group
6525.
To view TJ attachment continue to next page. This TJ has two attachments.
Page 2 of 4
2017-11-16
Technical Journal 23844.6.0
2017-11-16
Page 3 of 4
Technical Journal 23844.6.0
Page 4 of 4
2017-11-16
- 【Looking for More Professional Vehicle Scan...
- 【OE-Level 4 Systems OBD2 Scanner】iCarsoft E...
- 【4 Systems Diagnosis for 10000+ Vehicles】 iCarsoft E...
- 【6 Reset Services】iCarsoft E660 2026 Upgrade Version is...
- 【118+ Real Time Record & Live Graph View】iCarsoft E...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: TJ23844
Replacement Service Bulletin Number:
MFR Communication Date: 2017-11-17
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SUSPENSION
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used escaner automotriz device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way, and we’ll provide a solution within 24 hours. THINKSCAN 689BT Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- [Good News] THINKSCAN 689BT is the most competitive automotive scan tool to date, offering wireless updates with no subscription fees(valued 500Buc.ks) . With all the features of THINKTOOL PD8,PRO, built on Android 10 platform with 4-core CPU, 4GB RAM
and 64GB ROM, serving up to 5X faster than older MAX/MINI/PLUS vehicle scanners escaner automotriz, no more slow and delayed feedbacks, it's time to update your garage tool. - [Big Money Saver] Premium THINKSCAN 689BT Wireless Diagnostic Scanner Escaner Automotriz, save up to 400USD per year, includes all useful features: Full bi-directional controls, ECU coding, 34+ services, OEM all system diagnostics, Worldwide vehicles coverage, CAN FD & DoIP, FCA AutoAuth（The 689BT only provides a login and purchase portal, and users are required to register for an FCA account and pay a membership fee in order to perform the relevant automotive diagnostics)
- [3000+ Active Tests]Active testing is one of the most useful features in automotive maintenance and greatly improves mechanic efficiency. THINKCAR 689BT bidirectional scanner can send action commends to vehicle sub-systems or components for active test without using vehicle controls. It can perform various tests such as: EVAP Test, Fuel Trim Reset, Injector Buzz Test, Window/ Mirror/ Door Lock Test, Pump and Value Tests, etc. Get functions from "Diagnose>Car Model>System>Active Test".
- [Hot Advanced Features] 689BT bidirectional tool scanner for car newly adds ECU Coding, Power Balance, Flash Hidden Functions, Reset Adaptive Data, Match Replaced Components, Customize OE-Settings. Such as: 1. changing the color of interior lights 2. switching on/off the auto hold, 3. customizing dash kits 4. activating the auto side mirror folding function 5. disables auto start-stop. Note: Coding functions vary by model&year.
- 【15+ Advanced Reset & Calibration Functions】The Thinkdiag scanner provides 15+ professional maintenance functions, including:✔ Oil Reset | ✔ ABS Bleeding | ✔ Injector Coding | ✔ SAS Reset✔ TPMS Reset | ✔ BMS Reset | ✔ Transmission Adaptation | ✔ AFS Reset | ✔ Sunroof Calibration | ✔ Brake Reset | ✔ Suspension Relearn | ✔ Electronic Throttle Relearn | ✔ Seat Calibration | + More reset/relearn/calibrate/adaptive functions under automotive full systems diagnostic menu. Ideal professional OBDII scanner for mechanics and DIY enthusiasts, Thinkdiag delivers professional OE-level diagnostics with adaptive relearn capabilities for precise vehicle servicing.
- 【Full-System Diagnostics OBD2 Scanner Bluetooth】 Thinkdiag OBD2 Scanner supports all Systems diagnostic function, it can read/clear DTCs, read live data, read control module information, actuation tests and maintenance functions for ECM, BCM, SRS, TCM, BMS, TPMS, SAS, A/C system etc... It works with most car models after 1996, cover more than 120+ car brands. All car make and reset software come with 1 year update without any charge, much valuable and powerful than 1000 dollars level scanners in the market.
- 【Potential Feature Activation】 Thinkdiag diagnose obd2 scanner Bluetooth allows you to match the replaced components with ECU, activate potential functions for BMW, for GM, for Benz etc. Adjust some annoying features, adapt vehicle's settings to improve performance. No matter you are private owner or professional technician, Thinkdiag is a powerful and handy scanner in your repair tool list. Potential features are not suitable for every car models, please check with us before purchase. This superior function required newest Android OS device, it performs better on Android cell phone.
- 【Bidirectional Test/Active Test】 Thinkdiag car code reader actuates solenoids and actuators for active testing, send commands to systems/components to test their real-time working status, without using manual vehicle controls which saves much diagnostic time and effort to identify malfunction causes. You can check windows, doors, mirrors, sunroof, fans, fuel pump and other parts working status by actuation test function, thinkdiag supports 10000+ active tests. When you process Automotive full system diagnostic, you can do active test on every supported module.
- 【Intelligent Diagnostic Tool with Auto-VIN】Thinkdiag Bluetooth OBD2 scanner makes your smart phone device become a professional vehicle diagnostic tool, it compatible with Android and iOS system. Auto-VIN function supports the Thinkdiag identifies the most car models automatically, if autovin failed, you can choose car info manually. Full system Vehicle health report will be automatically created after diagnosis, report can be shared. Live Data Stream combined 4-in-1 Graphing+Data Record better for monitoring vehicle performance and analyze the abnormal parameter.
- 【Powerful Bidirectional Control -- Active Test】Good News! The THINKSCAN 662 obd2 scanner has bidirectional control function,which is the most popular feature among mechanics.This function is mainly used to test whether the executing components in the electronic control system can work normally,By requesting information from the vehicle's ECU or sending commands to the ECU module to execute commands and identify maintenance status,quickly locate the cause of the fault.Such as ABS,Fuel Injectors,Adjusting Throttle,Coolant Fans,Radiator Fans,Coolant Pumps,EV.AP Test, Fuel Trim Reset,Injector Buzz Test,Pump/ Value Test,etc. Effectively shorten diagnosis time and reduce diagnosis costs.
- 【Unlock Pro-Level Diagnostics With Half Costs】 THINKSCAN 662 obd2 scanner diagnostic tool Delivers Premium Scanning Power for Half the Price! The OBD2 scanner can handle common issues with ECM,TCM,ABS,SRS. It can easily read and clear fault codes, analyze data streams, and ensure quick identification of problems. THINKSCAN 662 bidirectional scan tool has 12 practical reset functions, including Airbag Reset,ABS Bleeding,BMS,Brake Reset, D.P.F,Throttle Adaptation,Injector Coding,OIL Reset,steering angle Reset,Gearbox,TPMS,and more. The car scanner diagnostic tool very suitable for DIY enthusiasts, car repair technicians, and small and medium-sized repair shops.
- 【Multi Functional Intelligent Car Scanner Diagnostic Tool】 Automatic VIN + Real-time Data + DTC Lookup + Historical Diagnostic Records: This OBD2 scanner features auto serch technology, allowing for car recognition without the need for manual input. The real-time data of the car ECU is read and displayed in the form of text or a 4-in-1 merged waveform chart. You can save, share, print or send the entire inspection report via email for analysis. Historical diagnostic reports help you quickly identify vehicle issues and understand the condition of the vehicle. The built-in 'feedback' module provides customized repair Operation recommendations from our certified professionals.
- 【Upgraded Hardware + Ergonomically Engineered】 THINKSCAN 662 OBD2 scanner has a friendly combination of touch screen and physical buttons with an ergonomic appearance for comfortable use.Experience 2x faster scans and 50% longer lifespan vs standard models.This scanner para autos boast a 4-core 1.8GHz CPU,6.2-inch HD touch screen,2GB RAM + 32GB ROM storage capacity,a long-lasting 4150mAh battery,Android 8 ensures lightning-fast bootup and processing.The scanner is robust with rubberized protection that you can store and use in the trunk or garage.Whether you are engaged in Home car maintenance or road rescue car repair,this car scanner can help you perfectly solve car problems.
- 【Effortless Setup & Scanning - Intuitive for All Skill Levels】No More Complicated Scanners! The User Interface is as User-Friendly as THINKCAR 689BT! Truly Plug-and-Play,The downward sliding setup shortcut portal and drawer function shortcut portal make you use this scan tool as easy as using your own cell phone.The car scanner supports setup screenshot,screen recording,volume adjustment,this scan tool includes product e-manuals,instructional videos,and fault code libraries,users can check the usage guide,perfect for DIY car owners,Maintenance technician.If your father,husband,brother,boyfriend enjoys car repairs,THINKSCAN 662 is a great gift choice, and it has amazing family value.
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.