NHTSA ID Number: 10146094
Manufacturer Communication Number: S29846
TSB/Document Date: 2018-10-29
Summary
This is a Quality Bulletin. Volvo
Car USA LLC and Volvo
Car Canada LTD (Volvo
) on behalf of Volvo
Car Corporation, has decided to launch Service Campaign S29846 on certain model year 2016 XC90 vehicles. Volvo
has identified that engine coolant may leak due to an insufficient quick connector in the coolant expansion tank bleeder hose. Should this condition occur, a message in the Driver Information Module (DIM) will appear informing the driver about low coolant level and in a worse case situation high engine temperature. The corrective action is to replace the coolant expansion tank bleeder hose.
Jason Guidi
Director - Regulatory & Compliance
May 02, 2018
To: All U.S. Volvo
Retailers
Subject: Service Campaign S29846
Volvo
Car USA LLC and Volvo
Car Canada LTD (Volvo
) on behalf of Volvo
Car Corporation, has
decided to launch Service Campaign S29846 on certain model year 2016 XC90 vehicles.
Volvo
has identified that engine coolant may leak due to an insufficient quick connector in the coolant
expansion tank bleeder hose. Should this condition occur, a message in the Driver Information
Module (DIM) will appear informing the driver about low coolant level and in a worse case situation
high engine temperature.
The corrective action is to replace the coolant expansion tank bleeder hose.
Service Campaign S29846 affects 35,037 vehicles in the U.S. and 2,832 in Canada.
Vehicles in retailer inventory must be completed prior to sale.
OWNER NOTIFICATION
The owner notification mailing is planned for June.
RESPONSIBILITIES
Retailers must perform this service campaign on eligible vehicles regardless of miles / kilometers or
vehicle age. All work performed under this service campaign is free of charge to the owner.
Your regional representative will follow up to ensure that Service Campaign S29846 is proceeding
smoothly.
Volvo
Car USA LLC
1 Volvo
Drive
Rockleigh, NJ 07647
Telephone +1-201-768-7300
volvocars.us
1(2)
A complete description of the service campaign requirements and claim submission procedures will
follow.
It is the retailer’s responsibility to review the details provided in the materials listed below with all
involved personnel.
• Quality Bulletin
• Parts Bulletin
Your cooperation in completing Service Campaign S29846 is greatly appreciated.
All vehicles should be checked for any other incomplete actions.
If you have any questions about this or any other field service action, please contact me or any
member of the Regulations and Compliance office.
Drive Safely,
Jason Guidi
Director - Regulatory & Compliance
201-768-7300
[email protected]
2(2)
VOLVO
CAR
SERVICE AND PARTS BUSINESS
Quality Bulletin
TITLE:
Service Campaign S29846: Coolant Expansion Tank Bleeder Hose
Model Year 2016 XC90
GROUP:
CAT/NO:
ISSUING DEPARTMENT:
CAR MARKET:
26
S29846
Warranty
United States and Canada
REFERENCE BULLETINS:
PB 26-S29846
Service Personnel:
Read and initial
SERVICE
MANAGER
SERVICE
WRITER
ISSUE DATE:
STATUS DATE:
2018-05-02
2018-05-02
WARRANTY
ADMINISTRATOR
Page 1 of 10
“Right first time in Time”
BULLETIN REFERENCE: PB 26-S29846
A.
B.
C.
D.
E.
F.
G.
H.
SERVICE CAMPAIGN S29846 DESCRIPTION
VEHICLES INVOLVED
PARTS INFORMATION/PARTS RETURN
OWNER NOTIFICATION
VEHICLES IN RETAILER INVENTORY
RETAILER RESPONSIBILITY
TECHNICIAN COMPETENCY REQUIREMENT
CLAIM INSTRUCTIONS
A.
SERVICE CAMPAIGN S29846 DESCRIPTION
Volvo
Car USA LLC and Volvo
Car Canada LTD (Volvo
) on behalf of Volvo
Car Corporation, has
decided to launch Service Campaign S29846 on certain model year 2016 XC90 vehicles.
Volvo
has identified that engine coolant may leak due to an insufficient quick connector in
the coolant expansion tank bleeder hose. Should this condition occur, a message in the Driver
Information Module (DIM) will appear informing the driver about low coolant level and in a worse
case situation high engine temperature.
The corrective action is to replace the coolant expansion tank bleeder hose.
Service Campaign S29846 affects 35,037 vehicles in the U.S. and 2,832 in Canada.
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2018 VOLVO
CAR USA, LLC
Quality Bulletin S29846
RETAILER MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO BEGINNING THE
REPAIR FOR THIS ACTION.
Vehicles in retailer inventory must be upgraded prior to sale.
PLEASE NOTE: Service Campaign S29846 will be in effect until June 30, 2020 regardless of
mileage.
B.
VEHICLES INVOLVED
NOTE:
RETAILER MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO
BEGINNING THE REPAIR FOR THIS SERVICE ACTION.
Vehicle eligibility must be confirmed:
• Inquire in VRC2 - Vehicle Warranty where the message “Service Campaign S29846 Coolant
Expansion Tank Bleeder Hose” will appear for eligible vehicles.
All vehicles should be checked for any incomplete recalls, service campaigns or service upgrades.
All open Recall, Service Campaign or Service Action repairs should be completed.
C.
PARTS INFORMATION / PARTS RETURN
Please refer to Parts Bulletin 26-S29846 for parts information.
PARTS RETURN
No parts are required to be returned to TMA for this service action.
D.
OWNER NOTIFICATION
Owner notification mailing is planned for June.
E.
VEHICLES IN RETAILER INVENTORY
Vehicles in retailer inventory must be completed prior to sale.
F.
RETAILER RESPONSIBILITY
Retailers must check eligibility prior to completing this service campaign. All eligible vehicles
must have this service campaign completed prior to customer delivery.
G.
TECHNICIAN COMPETENCY REQUIREMENT
The technician competency requirement for this repair is Level 2 Certified Tech.
Page 2 of 10
2018-05-02
Quality Bulletin S29846
H.
CLAIM INSTRUCTIONS
Labor reimbursement is effective at time of release and may change in the future.
Claim Type:
S29846
Cause Code:
02
CSC Code:
XW
Main OP:
98492
Failed Part:
32252211
Operation Number
98492
2018-05-02
Repair Description
Replace Coolant Tank Bleeder Hose
Qty
1
Labor Time
0.7
Page 3 of 10
Volvo
Car Customer Service
Title
Vent hose expansion tank cooling system, replace
Action
Issue
1
QB Instruction VCC-506237-1
Replacement
Date
2018-04
Reason
First issue
Affected vehicles
Model year Model
2016
XC90 (16-)
Materials
Bleeder hose
Qty.
1.0
Materials
Part No.
32252211
Notes
Page
1(7)
Operation number:
98492
QB Instruction VCC-506237-1
Page 2 ( 7 )
Removal
Note! Removal steps in this procedure may
contain installation details.
QB Instruction VCC-506237-1
Page 3 ( 7 )
Color symbols
Note! This colour chart displays (in colour
print and electronic version) the importance
of the different colours used in the images
of the method steps.
1 . Used for focused component, the
component with which you will do
something.
2 . Used as extra colors when you need to show
or differentiate additional parts.
3 . Used for attachments that are to be
removed/installed. May be screws, clips,
connectors, etc.
4 . Used when the component is not fully
removed from the vehicle but only hung to
the side.
5 . Used for standard tools and special tools.
6 . Used as background color for vehicle
components.
Remove the plenum cover , refer to:
Removal, replacement and installation
8 - Body and interior
82 - Bonnet (Hood), front end, wings,
door sill
823 - radiator grille
Remove the screws.
Torque:
Bracket, to Secondary bulkhead panel ,
2.5 Nm
QB Instruction VCC-506237-1
Page 4 ( 7 )
Remove the screw.
Fold marked part to one side.
Remove the screws.
Remove the marked part.
Torque:
M8 , 24 Nm
QB Instruction VCC-506237-1
Page 5 ( 7 )
Warning! When releasing the cooling
system pressure, cover the coolant
expansion tank cap with a thick cloth.
Remove the marked part.
Warning! Be prepared to collect escaping
fluid.
Release the locks.
Undo the hose from the connection.
QB Instruction VCC-506237-1
Page 6 ( 7 )
Loosen the clip.
Remove the part carefully
QB Instruction VCC-506237-1
Page 7 ( 7 )
Warning! Be prepared to collect escaping
fluid.
Release the locks.
Undo the hose from the connection.
Installation
To install, reverse the removal procedure.
VOLVO
CAR
SERVICE AND PARTS BUSINESS
Parts Bulletin
TITLE:
Service Campaign S29846: Coolant Expansion Tank Bleeder Hose
Model Year 2016 XC90
GROUP:
CAT/NO:
REFERENCE BULLETINS:
CAR MARKET:
26
S29846
QB S29846
United States and Canada
COPY TO / CIRCULATIONS (PLEASE INITIAL):
GENERAL
MANAGER
PARTS
MANAGER
SERVICE
MANAGER
SALES
MANAGER
ISSUE DATE:
STATUS DATE:
2018-05-02
2018-05-02
Page 1 of 1
“Right first time in Time”
Reference Bulletins: QB S29846
Volvo
Car USA LLC and Volvo
Car Canada LTD (Volvo
) on behalf of Volvo
Car Corporation, has decided to launch Service Campaign S29846 on certain model year 2016 XC90 vehicles.
Volvo
has identified that engine coolant may leak due to an insufficient quick connector in the coolant
expansion tank bleeder hose. Should this condition occur, a message in the Driver Information Module
(DIM) will appear informing the driver about low coolant level and in a worse case situation high engine
temperature.
The corrective action is to replace the coolant expansion tank bleeder hose.
Service Campaign S29846 affects 35,037 vehicles in the U.S. and 2,832 in Canada.
The following part number applies:
Part Number
Description
Qty
32252211
Bleeder hose
1
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2018 VOLVO
CAR USA, LLC
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TSB/Document ID: S29846
Replacement Service Bulletin Number:
MFR Communication Date: 2018-05-02
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
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