NHTSA ID Number: 10146089
Manufacturer Communication Number: SPL-30-1163
TSB/Document Date: 2018-10-29
Summary
DBS Superleggera Essential Aftersales Launch Information
ASTON MARTIN
CLIENT SERVICES
SERVICE POLICY LETTER
Reference number:
SPL-30-1163
Issued: 24 September, 2018
Subject:
DBS Superleggera Essential Aftersales Launch Information
Applicable to:
All Dealers
Distribute to:
After Sales Manager
Executive Manager
Service Manager
Sales Manager
Warranty Staff
Technician(s)
Parts Staff
Dear Colleagues,
Deliveries of DBS Superleggera start very soon. We would like to give you all of the important information about related
After Sales elements:
• New Features
• Tools and Equipment
• Maintenance and Support Documentation
• Technical Support, ePDI, ePDR and Warranty
24 September, 2018
Page 1 of 3
SERVICE POLICY LETTER
SPL-30-1163
New Unique Features for DBS Superleggera
Carbon Ceramic Brakes
Carbon Ceramic Brakes are fitted as standard on DBS Superleggera.
Wheels and Tyres
Front
Rear
Size .................................................................................
9.5J X 21
11.5J X 21
Tyre Size ............................................................................
265/35 R21
305/30 R21
Tyre Pressure ......................................................................
2.6 Bar (38 Psi)
2.8 Bar (42 Psi)
Unique Tools and Equipment
The mandatory requirements for the repair and maintenance of DBS Superleggera follow:
Special Tools
The special tools for DB11 are suitable for DBS Superleggera, refer to SPL-18-1021 for more information.
Vehicle Protection Kit (43-28469)
The DB11 vehicle protection kit is suitable for DBS Superleggera.
Vehicle Interior Protection Kit (43-28667)
The universal interior protection kit is available for DBS Superleggera.
Maintenance and Support Documentation
Workshop Manual and Repair Operation Times
The Workshop Manual will be available in the DBS Superleggera Workshop Manual.
Electrical Information Manual
The 3D System Views, 3D Component Locations, (PDF) Network and Wiring Diagrams for DBS Superleggera will be
added to DBS Superleggera Electrical Information on DCS.
Module Software Procedures (MSP)
The 3D MSP Manual for DB11 is applicable to all DBS Superleggera variants. This can be found in Workshop Information
on DCS. We recommend that you refer to the User Guide before you use the 3D MSP Manual.
The Parts Manual
A new Parts Catalogue has been written for the new DBS Superleggera. The 3D Parts Catalogue has been constructed to
work in HTML5 and will function correctly in all internet browsers.
AMDS 2.0
AMDS 2.0 has support for DBS Superleggera. It will be updated when necessary to include new features.
Maintenance Sheet
The maintenance sheet for DBS Superleggera will be available on the DCS portal in: After Sales>Dealer Support>DBS
Superleggera>Forms>Vehicle Maintenance Sheet.
24 September, 2018
Page 2 of 3
SERVICE POLICY LETTER
SPL-30-1163
Technical Support, ePDI, ePDR and Warranty
Technical Support
If you need technical support for DBS Superleggera, please use the usual AskAmtech email address, phone numbers,
contacts and the TSR process.
ePDI
The online ePDI system has been updated to include DBS Superleggera.
ePDR
The ePDR system is Aston Martin’s primary early warning system. It lets us identify new technical problems quickly.
Please tell your Aston Martin technicians to send an EPDR in less than 24 hours of finding a problem with a vehicle
during its life. EPDRs must include problem, root cause and a solution and include a photo of the problem. Please do this
without delay to make sure that Aston Martin can resolve quality concerns quickly.
Warranty Claim Submissions
Send all Warranty claims for zero-month warranty or PDI repairs in less than 24 hours so that we can catch all “Emerging
Issue” (EI) trends. Please submit all Warranty claims through DCS Classic in the usual way.
If you have any questions about this Policy Letter, please speak to Client Services - Technical on Tel: +44 (0) 1926
644720.
Thank you for your continued support.
Yours faithfully
Phil Eaglesfield
Director of Client Services
24 September, 2018
Page 3 of 3
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TSB/Document ID: SPL-30-1163
Replacement Service Bulletin Number:
MFR Communication Date: 2019-09-24
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
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