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JTB00617NAS1 - Climate Control System Temperature Distribution Fault | TOPIx

JTB00617NAS1

TECHNICAL BULLETIN
16 AUG 2018

© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with
the knowledge, tools, and equipment required to do the job properly and safely. It informs these
Technicians of conditions that may occur on some vehicles, or provides information that could assist in
proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a
Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Jaguar
service facility to determine whether this bulletin applies to a specific vehicle.

INFORMATION

SECTION:
412-01:

SUBJECT/CONCERN:
Climate Control System Temperature Distribution Fault

AFFECTED VEHICLE RANGE:
MODEL:

MODEL YEAR:

VIN:

ASSEMBLY PLANT:

F-PACE (X761)

2017-2018

045068-099996

Solihull

F-PACE (X761)

2017

488002-499998

Solihull

F-PACE (X761)

2017-2018

880002-899997

Solihull

F-PACE (X761)

2018 Onwards

240000 Onwards

Solihull

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MARKETS:
NORTH AMERICA

CONDITION SUMMARY:

SITUATION:
A noticeable difference may be evident in the temperature between the air blowing through the
instrument panel center air vents, affecting the ability to set a constant, comfortable temperature in the
passenger compartment.

CAUSE:
This may be caused by a Heating Ventilation and Air Conditioning (HVAC) control module software error.

ACTION:
Should a customer express a concern, follow the appropriate Diagnostic Procedure below.

PARTS:
No Parts Required

TOOLS:

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


Jaguar Land Roverapproved
Midtronics battery
power supply

Jaguar Land Roverapproved
diagnostic tool with
latest SDD
Software
Management Pack


Jaguar Land Roverapproved
diagnostic tool with
latest PATHFINDER
software

WARRANTY:

NOTES:
Repair procedures are under constant review, and therefore times are subject to change; those
quoted here must be taken as guidance only. Always refer to JLR claims submission system to
obtain the latest repair time.
The JLR Claims Submission System requires the use of causal part numbers. Labor only claims
must show the causal part number with a quantity of zero.

DESCRIPTION

SRO

Update ECU - Heating Ventilation and Air Conditioning (HVAC)
control module

86.98.57

TIME
(HOURS)
0.20

CONDITION
CODE
42

CAUSAL
PART
T2H19072

NOTE:
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Normal Warranty procedures apply.

DIAGNOSTIC PROCEDURE: SDD

This Diagnostic Procedure is for the following vehicles only: 2017MY F-PACE (X761).
CAUTIONS:
A Jaguar Land Rover-approved Midtronics battery power supply must be connected to the
vehicle startup battery during diagnosis / module programming.
All ignition ON/OFF requests must be performed. Failure to do these steps may cause damage to
control modules in the vehicle.

NOTE:
Use the Jaguar Land Rover claims submission system for Field Service Action program eligibility
requiring an Heating Ventilation and Air Conditioning (HVAC) control module software update. If
eligible, perform and claim the update as per that program.
1

Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle startup
battery.

2

NOTE:
The Jaguar Land Rover-approved diagnostic tool must be loaded with SDD154.01 Software
Management Pack v299 (or later).
Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a new session.

3

Follow all on-screen instructions, allowing the diagnostic tool to read the VIN, identify the vehicle,
and initiating the data collect sequence.

4

If the hyperlink is not available:
1 Select Diagnosis from the Session Type screen.

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2 Select the Selected Symptoms tab.
3 Select Electrical - Climate control system - Temperature regulation
4 Run and close the 'Datalogger' tool to reveal the 'Extras' tab.
5 Select the Extras tab.
6 Select Run to perform the 'Configure existing module - Heating ventilation and air
conditioning control module' option.
5

Follow all on-screen instructions until the application completes successfully.
1 When prompted, select the Clear DTCs option following completion of the software
download.
2 When all tasks are finished, go to the next Step.

6

Exit the current session.
1 Select the Session tab.
2 Select the Close Session option.

7

Disconnect the diagnostic tool and battery power supply from the vehicle.

DIAGNOSTIC PROCEDURE: PATHFINDER

This Diagnostic Procedure is for the following vehicles only: 2018MY+ F-PACE (X761).
CAUTIONS:
A Jaguar Land Rover-approved Midtronics battery power supply must be connected to the
vehicle startup battery during diagnosis / module programming.
All ignition ON/OFF requests must be performed. Failure to do these steps may cause damage to
control modules in the vehicle.

NOTE:

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Use the Jaguar Land Rover claims submission system for Field Service Action program eligibility
requiring an Heating Ventilation and Air Conditioning (HVAC) control module software update. If
eligible, perform and claim the update as per that program.
1

Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle startup
battery.

2

NOTE:
The Jaguar Land Rover-approved diagnostic tool must be loaded with PATHFINDER
version 181 (or later).
Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a new session.

3

NOTE:
The Jaguar Land Rover-approved diagnostic tool will read the correct Vehicle Identification
Number (VIN) for the current vehicle and automatically take the vehicle out of Transit mode
if required.
Follow all on-screen instructions.

4

Select ECU Diagnostics.

5

Select HVAC Control Module [HVAC].

6

Select Update ECU.
1 Follow all on-screen instructions until the application completes successfully.
2 When all tasks are finished, go to the next Step.

7

Exit the current session.
1 If required, reset the vehicle to Transit mode.
2 Select the Exit icon.

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Disconnect the diagnostic tool and battery power supply from the vehicle.

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