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N186NAS2 - Service Action: Climate Seat Software Update | TOPIx

N186NAS2

TECHNICAL BULLETIN
15 AUG 2018

© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians
with the knowledge, tools, and equipment required to do the job properly and safely. It informs these
Technicians of conditions that may occur on some vehicles, or provides information that could assist in
proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a
Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land
Rover service facility to determine whether this bulletin applies to a specific vehicle.

I N F O R M AT I O N

Changes are highlighted in blue

SECTION:
501-10

S U B J E C T/ C O N C E R N :
Service Action: Climate Seat Software Update

AFFECTED VEHICLE RANGE:
MODEL:
Range Rover Sport (LW)

MODEL YEAR:
2018

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VIN:
198399-801259

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MODEL:
Range Rover (LG)

MODEL YEAR:
2018

VIN:
359950-506374

MARKETS:
NORTH AMERICA

CONDITION SUMMARY:

SITUATION:
An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the
InControl® Touch Pro™ front and rear seat heat control functionality does not operate as expected.
The ability to control the rear heated seats from the front Touchscreen (TS) may also be affected.
ACTION:
Retailers are required to HOLD affected new vehicles that are within your control and refrain from
releasing the vehicles for new vehicle sale pending completion of the Workshop Procedure detailed in
this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery
Inspection (PDI) process but must have it completed prior to vehicle handover to the customer.
Affected vehicles already in the hands of customers should be updated at the next available
opportunity.

PA RTS :
No parts required.

SPECIAL TOOLS:
Jaguar Land Rover-approved Midtronics Battery Power Supply
Jaguar Land Rover-approved diagnostic equipment with latest PATHFINDER software

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WARRANT Y:

NOTE:
Use the Jaguar Land Rover claims submission system to make sure that a vehicle is affected by
this program prior to undertaking any rework action.
At the time of confirming a booking for vehicle repair, make sure that all open Recall and Service
Actions are identified to make sure the correct parts are available and adequate workshop time is
allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code and the relevant Option Code; this will
result in payment of the stated time. The SRO and parts information is included for information only.
The Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the vehicle
is brought back into the workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times / prices are subject to change; those
quoted here must be taken as guidance only. Use the Jaguar Land Rover claims submission system to
obtain the latest repair time.
This program is valid for a limited time only. Warranty claims with a repair date prior to the August 31,
2020 closure date must be submitted or payment within 30 calendar days of completion of the repair.
PROGRAM
CODE

OPTION
CODE

DESCRIPTION

N186

B

Update ECU HVAC Control
Module

N186

C

Update ECU HVAC Control
Module
Drive in/drive out

SRO

TIME
(HOURS)

PART
NUMBER/SUNDRY
CODE

QUANTITY/VALUE

85.80.02

0.2

-

-

85.80.02
02.02.02

0.2
0.2

-

-

Normal Warranty policies and procedures apply.

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DIAGNOSTIC PROCEDURE:

CAUTIONS:
A Jaguar Land Rover-approved Midtronics battery power supply must be connected to the
vehicle startup battery during diagnosis / module programming.
All ignition ON/OFF requests MUST be performed; failure to do so may cause damage to
vehicle control modules.
1

Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle
startup battery.

2

NOTE:
The Jaguar Land Rover-approved diagnostic equipment must be loaded with
PATHFINDER version 180 (or later).
Connect the Jaguar Land Rover-approved diagnostic equipment to the vehicle and begin a
new session.

3

NOTE:
The Jaguar Land Rover-approved diagnostic equipment will read the correct Vehicle
Identification Number (VIN) for the current vehicle and automatically take the vehicle
out of Transit mode (if required).
Follow the on-screen prompts.

4

Select N186 - Climate Seat Software Update from the Campaigns section of the main
PATHFINDER screen.
1 Follow the on-screen instructions until the application finishes successfully.
2 Go to the next Step.

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Exit the current session.
1 If required, reset the vehicle to Transit mode.
2 Select the Exit icon.

6

Disconnect the diagnostic equipment and battery power supply from the vehicle.

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