Service Bulletin

18-115

October 10, 2018

Version 1

Passenger's Front Airbag Inflator Inspection
AFFECTED VEHICLES
Year

Model

Trim

VIN Range

2008-12

Accord

ALL

Check the iN VIN status for eligibility.

2006-11

Civic

ALL

Check the iN VIN status for eligibility.

2006-11

Civic Hybrid

ALL

Check the iN VIN status for eligibility.

2006-11

Civic NGV

ALL

Check the iN VIN status for eligibility.

2010-13

Crosstour

ALL

Check the iN VIN status for eligibility.

2009-13

Fit

ALL

Check the iN VIN status for eligibility.

2013

Fit EV

ALL

Check the iN VIN status for eligibility.

2010-13

Insight

ALL

Check the iN VIN status for eligibility.

2009-13

Pilot

ALL

Check the iN VIN status for eligibility.

BACKGROUND
American Honda is conducting an inspection of certain vehicles that have previously had the passenger's airbag inflator
replaced as part of the Takata Passsenger's Airbag Inflator recall.
CORRECTIVE ACTION
Inspect the front passenger airbag inflator and, if the inflator is not installed correctly, replace the airbag module
assembly.
NOTES
These notes are applicable only when the airbag assembly is replaced:
•

Write the serial number and part number from the side of the new replacement front passenger’s airbag module box
on the repair order.

•

To properly dispose of the original inflator, you must remove it from the airbag module. See REMOVE THE
INFLATOR FROM THE ORIGINAL AIRBAG MODULE.

•

A new inflator box must be ordered and the original inflator must be returned in the box.

•

To return the inflator, follow the shipping instructions outlined in the parts information bulletin A15-0002, Inflator Kit
Return Process.

CUSTOMER INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and
training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized Honda automobile dealer.
©

2018 American Honda Motor Co., Inc. — All Rights Reserved

Page 1 of 15

•

Place the original airbag module (without the inflator) in the airbag module box that the replacement came in. It may
be called in by American Honda.

•

Two photos are required to submit a warranty claim:
–

The inflator incorrectly installed.

–

The original airbag module serial number.

PARTS INFORMATION
Airbag Assembly Replacement
Part Name

Part Number

Refer to the parts catalog using the VIN to ensure the correct airbag module and
ancillary parts are ordered.

Refer to the parts catalog.

•

Make sure the airbag inflator is removed from the original airbag module. See Remove the Inflator From the
Original Airbag Module section of this bulletin.

•

The new airbag module box must be used to return the old airbag module without the inflator to American Honda
(if requested). Be careful not to damage the airbag module box.

•

To return the inflator, follow the shipping instuctions outlined in the parts information bulletin A15-0002, Inflator Kit
Return Process.

•

Parts staff can scan the part number and serial number from the outside of the box into the warranty claim by using
the Controlled Part Serial No. screen and scanning the applicable information. Refer to the Job Aid Ordering and
Managing Replacement Inflators for more information.

WARRANTY CLAIM INFORMATION
•

To avoid non-payment of warranty claims for airbag module assembly replacement, the new airbag module part
number and serial number must be included in each claim. For more information, refer to step 1 of AIRBAG
MODULE INSTALLATION.

•

To avoid a warranty claim being charged back to your dealership, follow the normal warranty part retention rules.
American Honda may call in the original airbag module.

•

The serial number is encoded into the bar code label attached to the outside of the box. If your dealership uses a
scanner, you can scan the serial number into the claim.

•

The part number is encoded into a barcode attached to the outside of the box. If your dealership uses a scanner,
you can scan the part number into the claim.

•

If you confuse the serial number and part number when entering the claim information, your claim will
automatically be rejected.

•

Template IDs are not included because there are many model/trim/color variations.

•

If the airbag module is replaced, two photos are required to submit a warranty claim:
–

The inflator incorrectly installed.

–

The original airbag module serial number.

Operation
Number

Description

Flat Rate
Time

Defect
Code

Symptom
Code

Failed Part Number

7540A6

Accord - Inspect the
original airbag inflator
installation.

0.2 hr

Z0400

D2U00

77820-TA0-A20ZA

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Defect
Code

Symptom
Code

Failed Part Number

Accord - Inspect the inflator 0.4 hr
and replace the original
airbag module.

Z0400

D2U00

77820-TA0-A20ZA

7540A6

Civic/Civic Hybrid/Civic
CNG - Inspect the original
airbag inflator installation.

0.2 hr

Z0400

D2U00

77820-SNA-A30ZD

7541G1

Civic/Civic Hybrid/Civic
CNG - Inspect the inflator
and replace the original
airbag module.

0.6 hr

Z0400

D2U00

77820-SNA-A30ZD

7540A6

Crosstour - Inspect the
original airbag inflator
installation.

0.2 hr

Z0400

D2U00

77820-TA0-A20ZA

7541G1

Crosstour - Inspect the
inflator and replace the
original airbag module.

0.3 hr

Z0400

D2U00

77820-TA0-A20ZA

7540A6

Fit/Fit EV - Inspect the
original airbag inflator
installation.

0.2 hr

Z0400

D2U00

77820-TK6-A20ZA

7541G1

Fit/Fit EV - Inspect the
inflator and replace the
original airbag module.

0.5 hr

Z0400

D2U00

77820-TK6-A20ZA

7540A6

Insight - Inspect the
original airbag inflator
installation.

0.2 hr

Z0400

D2U00

77820-TM8-A20ZA

7541G1

Insight - Inspect the inflator 0.3 hr
and replace the original
airbag module.

Z0400

D2U00

77820-TM8-A20ZA

7540A6

Pilot - Inspect the original
airbag inflator installation.

0.3 hr

Z0400

D2U00

77851-SZA-A20

7541G1

Pilot - Inspect the inflator
and replace the original
airbag module.

0.4 hr

Z0400

D2U00

77851-SZA-A20

Operation
Number

Description

7541G1

Flat Rate
Time

Skill Level: Repair Technician

Page 3 of 15

INSPECTION PROCEDURE
NOTE
If the VIN status inquiry indicates that the vehicle is subject to any open safety recalls, including a driver's
airbag inflator campaign/recall, make sure to also complete those recall repairs before returning the vehicle to
the customer. If you are unable to complete any open recall, advise the customer of the recall status and when
the recall could be completed.
All Vehicles Except Pilot
1. Open the glove box.
2. Accord/Crosstour - Disconnect the strut.

3. Push the glove box tabs in as shown, and lower the glove box.
4. Inspect the plastic collars on the passenger's airbag inflator. Refer to the following pages for model specific
images.
•

If the long collar is closer to the front passenger's door, the inflator installation is GOOD. Reassemble the glove
box in the reverse order of removal.

•

If the long collar is closer to the driver's side, the inflator installation is NO GOOD. Go to AIRBAG MODULE
REPLACEMENT PROCEDURE.
NOTES
In addition, when the airbag module is replaced, AHM requires two clear photos of the following to be submitted
with your claim:
–

The inflator incorrectly installed.

–

The original airbag module serial number.

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Accord/Crosstour

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Civic/Civic Hybrid/Civic CNG

Fit

Page 6 of 15

Fit EV

Page 7 of 15

Insight

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Pilot Only
1. Remove the side trim panel using a plastic pry tool.

2. Pull on the left portion of the trim piece at the places shown to disengage the retaining clips.

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3. Pull on the right portion of the trim to disengage the remaining clips and remove the trim piece.

4. Inspect the plastic collars on the passenger's airbag inflator.

•

If the long collar is closer to the front passenger's door, the inflator installation is GOOD. Reassemble the
dashboard panel trim in the reverse order of removal.

•

If the long collar is closer to the driver's side, the inflator installation is NO GOOD. Go to AIRBAG MODULE
REPLACEMENT PROCEDURE.

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•

If the long collar is closer to the driver's side, the inflator installation is NO GOOD. Go to AIRBAG MODULE
REPLACEMENT PROCEDURE.
NOTES
In addition, when the airbag module is replaced, AHM requires two clear photos of the following to be submitted
with your claim:
–

The inflator incorrectly installed.

–

The original airbag module serial number.

Page 11 of 15

AIRBAG MODULE REPLACEMENT PROCEDURE
NOTES
•

Make sure you have the anti-theft code for the audio and navigation system (if applicable), then write down the
frequencies for the audio unit's preset buttons.

•

Make sure you have reviewed the SRS Precautions and Procedures in the service information before doing the
repair.

1. Turn the ignition to ON, and check if the SRS indicator comes on for about 6 seconds, then goes off.
•

If the indicator comes on, then turns off after about 6 seconds, go to step 2.

•

If the indicator does not come on, or if it stays on, contact your DPSM for assistance.

2. Disconnect the battery negative cable, and wait at least 3 minutes before continuing.
3. Remove the front passenger's airbag module (assembly). Refer to the applicable model's service information.
4. Write the serial number and part number from the side of the new front replacement passenger's airbag module box
on the RO. For the warranty claim to be paid, the new front replacement passenger's airbag module part
number and serial number must be included in the warranty claim.

5. Install the new passenger's airbag module (assembly). Refer to the applicable model's service information.
NOTE
Make sure you use all the must replace hardware included with the airbag module assembly.
6. Reconnect the battery negative cable.
7. Turn the ignition to ON, and check if the SRS indicator comes on for about 6 seconds, then goes off. If the indicator
does not come on, or comes on and stays on, follow normal troubleshooting.
8. Set the clock (for vehicles without navigation), and enter the anti-theft code for the audio and navigation system (if
applicable).
9. Remove the inflator from the original airbag module. Refer to REMOVE THE INFLATOR FROM THE ORIGINAL
AIRBAG MODULE.
10. Give your warranty clerk the RO that includes the replacement front passenger's airbag module serial number and
replacement part number (for airbag module replacement only).For the warranty claim to be paid the new front
replacement passenger's airbag module part number and serial number must be included in the warranty
claim.

Page 12 of 15

REMOVE THE INFLATOR FROM THE ORIGINAL AIRBAG MODULE
NOTE
If you replaced the original airbag module because of an incorrectly installed inflator, you must remove the inflator from
the original airbag module, and return the inflator as part of your pallet shipment to its supplier.
1. Order a new inflator box from XPO to return the original airbag module inflator. Use the contact information below:
Primary Contact: Tel#: 1-210-250-5079
Email: [email protected]
2. Remove the harness from the inflator bracket.
3. Short the red and yellow wires.
NOTE
Depending on the vehicle, you must cut the red or yellow wires to remove the inflator, and both sets of
wires must be shorted to prevent accidental deployment.
3.1. Cut the red wires about 2 inches from the inflator.
NOTE
There may be some protective tube covering the wires that needs to be cut away to access the wires.

3.2. Strip away about 1 inch of the red wire insulation, then twist the wires together.

3.3. Tape the twisted ends with electrical tape.
3.4. Cut the yellow wires about 2 inches from the inflator.

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3.5. Strip away about 1 inch of the yellow wire insulation, then twist the wires together.

3.6. Tape the twisted ends with electrical tape.
3.7. Remove the four inflator nuts.

4. Remove the inflator bracket.
NOTE
You can only remove one of the brackets, as the other is welded to the airbag housing.

Page 14 of 15

5. Remove the inflator by pulling it out.

6. Put the original inflator into the new inflator box acquired from XPO. Make sure there is no other hardware in the box
because if the package rattles, it will not be accepted by the courier.
7. Follow the shipping instructions outlined in PIB A15-0002 to return the undeployed inflator.
8. Place the original airbag module (without the inflator) in the airbag module box that the replacement came in.
Properly fill out and attach a warranty claim tag to it. The original airbag module may be called in by AHM.
END

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