NHTSA ID Number: 10145822
Manufacturer Communication Number: C1810ASD5117
TSB/Document Date: 2018-10-15
Summary
Consignment program delaers for dealerships receiving an HV battery
. Outlines process and functions and payments.
HV BATTERY
CONSIGNMENT PROGRAM (CANADA)
DESCRIPTION. The purpose of this service document is to advise you that Karma
Automotive Distribution
(“KA”) is implementing a battery consignment program in accordance with the terms and conditions set
forth herein. This service document is issued pursuant to Section 3 of the Dealer Agreement between you
and KA (the “Dealer Agreement)” and constitutes an “Other Dealer Document” as such term is defined
in the Dealer Agreement. Any breach of the terms and conditions set out herein will constitute a breach
of the Dealer Agreement. The provisions of the Dealer Agreement remain in full force and effect,
unamended and this service document is issued subject to the terms of the Dealer Agreement. The
capitalized terms used but not defined herein have the meetings given to them in the Agreement, the
Standard Provisions (as such term is defined in the Dealer Agreement) or one of the Other Dealer
Documents.
KA will deliver high voltage power train batteries (each, an “HV Battery”) on a consignment basis (each,
a “Consignment Battery”) to a Karma
dealer (“Dealer”) for the sole purpose of HV Battery replacement
under warrantable conditions. By accepting the delivery of a Consignment Battery, Dealer agrees as
follows.
HANDLING AND PROCESSING WARRANTY CLAIMS FOR CONSIGNMENT BATTERIES. Dealer agrees that each
Consignment Battery will be used solely for the purpose of an HV Battery
replacement on a Model Year
2017 or Model Year 2018 Karma
Revero (“Covered Vehicle”) pursuant to a warranty claim for a confirmed
HV Battery malfunction.
During the New Vehicle Limited Warranty coverage period applicable to the Covered Vehicle, if a customer
presents a Covered Vehicle with a concern related to possible battery malfunction, then Dealer shall
contact the Technical Services Support (“TSS”) Group and open a TSS case in the Dealer web-based
portal. If the TSS Group determines that there is likely an HV Battery
malfunction, then the TSS Group
will instruct the Dealer to use the Consignment Battery in the Covered Vehicle to replace the suspected
faulty HV Battery (“Claim Battery”). If the TSS Group determines that there is not an HV Battery
malfunction, then the Dealer is not authorized to replace the HV Battery with a Consignment Battery. If
the Dealer installs the Consignment Battery in the Covered Vehicle to replace the Claim Battery, KA will
invoice the Dealer for the Consignment Battery and create a parts order on Dealer’s behalf for the shipment
to Dealer of a replacement Consignment Battery based on KA’s then-current HV Battery
inventory levels.
Dealer must promptly return the Claim Battery to KA at KA’s expense and in accordance with KA’s
instructions regarding labelling and packaging.
Dealer must submit a warranty claim for the parts at
MSRP and labor at the agreed upon warranty labor rate for the services performed on the Covered Vehicle,
as advised by the TSS Group
TERMS AND CONDITIONS.
1. Dealer will inspect each Consignment Battery immediately upon delivery and notify KA of any
discrepancy with the quantity, condition or quality of the item(s) ordered. Dealer must store the
Consignment Battery (a) at Dealer’s Premises in such a manner as to protect the Consignment Battery
from damage or deterioration, and at a minimum indoors and at temperatures between 50-90 degrees
Fahrenheit; (b) in an area of the Dealer’s Premises segregated from all other goods and properly located
in the Facility and (c) in accordance with recognized storage procedures for hazardous materials and
applicable laws. Dealer must clearly identify the Consignment Battery as the property of KA until such
time as the Consignment Battery is used for a warranty claim.
2. Dealer represents and warrants that the Dealer Premises is appropriate for the storage of the
Consignment Battery and that the Dealer’s Premises is free from hazards and damage of any nature
whatsoever. Dealer agrees that it will maintain the Dealer’s Premises during the period of consignment to
remain suitable for the storage of the Consignment Battery.
3. Dealer assumes the risk of loss, theft or damage to the Consignment Battery upon delivery of the
Consignment Battery at the Dealer Premises. Dealer shall pay KA the replacement cost which includes
associated freight of any Consignment Battery that is lost, stolen or damaged after such Consignment
Battery is delivered at the Dealer Premises. Dealer shall maintain the Consignment Battery free and clear
of and from and against all liens and encumbrances of any nature whatsoever.
4. The Consignment Battery shall at all times be subject to the direction and control of KA, and KA will
retain title to the Consignment Battery unless and until such Consignment Battery is used by Dealer for the
purpose of replacement of a Claim Battery pursuant to a warranty claim. At such time, the title to the
Consignment Battery passes from KA to the Customer. At any time, KA can demand the return of any
Consignment Battery delivered under this Agreement which has not been used to replace a Claim Battery
pursuant to a warranty claim. The Consignment Battery shall not be reflected as an asset of the Dealer in
its books and records. KA shall have the right to inspect the Dealer’s Premises to confirm compliance with
these Terms and Conditions during business hours with twenty-four (24) hours prior notice. KA shall have
the right to validate periodically through such physical inspection or by photograph that Consignment
Battery is in Dealer custody.
5. At such time as the Consignment Battery is used to replace a Claim Battery, KA will invoice Dealer at
Dealer net for the Consignment Battery used in the Warranty Claim on the Dealer’s next monthly statement.
Dealer shall pay to KA the amount appearing on the monthly statement as per the terms of the monthly
statement. For the avoidance of doubt, Dealer shall have no obligation to pay for the Consignment Battery
until such time that it is used to replace a Claim Battery
6. Consignment Batteries installed in a Covered Vehicle will be covered by the New Vehicle Limited
Warranty for the remainder of the original coverage period.
7. The terms and provisions of this bulletin will be governed by and construed according to the laws of the
province in which the Dealer’s premises are located. The parties hereto have expressly requested that this
document and all ancillary documents be drafted in English. Les parties aux présentes ont expressément
requis que le présent document et tous les documents y afférant soient rédigés en langue anglaise.
C1810ASD5117
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TSB/Document ID: C1810ASD5117
Replacement Service Bulletin Number:
MFR Communication Date: 2017-05-12
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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