74 Front seat side trim loose or broken
74 18 24 2042470/3 July 12, 2018. Supersedes Technical Service Bulletin Group 74 number 17-23 dated March
30, 2017 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

TT

2016 - 2017

All

Not Applicable

TT roadster

2016

All

Not Applicable

Condition
REVISION HISTORY
Revision

Date

Purpose

3

-

Revised Warranty (Modified existing labor operation and added new labor
operation that was not included previous)
Revised Condition (Moved content and information regarding updated trim
pieces)

2

03/30/2017

Revised Condition (Added information regarding airbag replacement)
Revised Warranty (Added Labor Operations for possible airbag
replacement)
Revised header data (Updated VIN break)
Revised Production Solution (Updated information for implemented
solution)

1

12/01/2015

Initial publication

Page 1 of 6
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

If the customer comes in with concern of seat trim loose
and trim is just slightly loose (As shown in Figure 1, Figure
2, and Figure 3), please try to postpone the repair. If the
trim is completely loose or falling off, you may move forward
with the replacement. You will have to replace the side
airbag and airbag guide plate repair kit as well. There is the
possibility of a significant delay on those parts at this time.
The trim material was changed to ABS plastic which is
significantly stronger than the old material. The new ABS
plastic that is being used does require the side airbag to be
replaced. This change was made in production on the side
trim panels on November 8, 2016.
If the trim is completely separated from the seat or the
customer is unwilling to postpone the repair, please
proceed with repairing with the available trim pieces and
replacing the airbag shield.
If you have to replace the trim on a vehicle produced after
November 8, 2016 you do not need to replace the airbag,
only the side trim pieces.
Note:

Figure 1. Outer front seat side trim loose.

The TT Roadster is not eligible to receive the updated ABS
outer side trim so the TT Roadster will NOT require the
airbag replacement. Only the coupe is eligible to have the
new outer trim and airbag replacement.
Note:
There is a new seat side trim expected in the coming
months that will be a significant upgrade from the original
trim but will NOT require airbag replacement. This TSB will
be updated as soon as the new parts are available that do
not require the airbag replacement.

Page 2 of 6
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Figure 2. Inner front seat side trim loose.

Page 3 of 6
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Figure 3. Front seat side trim cracked.

Technical Background
The material used in the construction of the trim pieces is of insufficient strength and can break under normal use.

Production Solution
The trim material was changed to ABS plastic in production and service, which is significantly stronger than the
old material. The new ABS plastic that is being used does require the side airbag and airbag guide plate to be
replaced.

Service
1. Replace both side trim pieces of the affected seat only. On vehicles produced after 6/15/2016, only the
affected seat trim needs to be replaced.

Page 4 of 6
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

2. Replace loose or broken trim strips with replacement parts along with the side airbag and airbag guide plate
repair kit, following the instructions in Elsa. As noted above, TT roadsters are not eligible to receive the
updated ABS outer pieces so no airbag replacement is necessary on the roadster.
Note:
If a piece of trim has broken off, locate and remove the broken piece before reassembly. If the broken piece is not
removed, it may cause a rattle noise.

Warranty
Claim Type:

 110 up to 48 Months/50,000 Miles.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.

Service Number:

7216

Damage Code:

0010

Labor Operations:

Front seat remove + reinstall

7201 1900

50 TU

Outer trim remove + reinstall

7216 1900

30 TU

Inner trim remove + reinstall

7216 1950

10 TU

Right or Left Backrest pocket/cover remove +
reinstall

7423 1971

20 TU

Front right side airbag remove + reinstall

6964 1970

20 TU

Front left side airbag remove + reinstall

6963 1970

20 TU

GFF

No allowance

0 TU

Road test prior to service procedure

No allowance

0 TU

Road test after service procedure

No allowance

0 TU

Diagnostic Time:

Claim Comment:

As per TSB #2042470/3

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Page 5 of 6
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Required Parts and Tools
Part Number

Part Description

Quantity

Due to the numerous trim part number and trim color variations, it is imperative that the correct part
numbers are looked up in ETKA using the VIN.
8S8880242*

Right front side airbag unit

As required by ETKA, based
on seat trim required

8S8880241*

Left front side airbag unit

As required by ETKA, based
on seat trim required

8S0898284 (Right
seat)

Repair kit guide plate for side airbag

1 per side if airbag
replacement is necessary

8S0898283 (Left
seat)

Repair kit guide plate for side airbag

1 per side if airbag
replacement is necessary

See ETKA

Fasteners, Bolts, Nuts and Screws as needed per the
Repair Manual

See ETKA/ELSA

Additional Information
All parts and service references provided in this TSB (2042470) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. ©2018 Audi of
America, Inc. All rights reserved. Information contained in this document is based on the latest information
available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites without the prior expressed written permission of the publisher.

Page 6 of 6
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.