68 Parking aid malfunctions
68 18 21 2043850/4 July 30, 2018. Supersedes Technical Service Bulletin Group 68 number 17-20 dated January
11, 2017 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

Q7

2017

All

Not Applicable

Condition
REVISION HISTORY
Revision

Date

Purpose

4

-

Revised Warranty (Added new Damage Code)

3

01/11/2017

Revised Required Parts and Tools (Clarifying statement added for part
variations)

2

12/12/2016

Revised Condition (Additional photo for fuse location)

The customer states of one of the
following conditions:
 The LED on the Park Assist button
is flashing to indicate an error with
the system, and an error message is
displayed on the DIS (Driver
Information System) (Figure 1 and
Figure 2).
 Other symptoms may include loss of
courtesy lamp operation or loss of
glovebox illumination.
 Fuse ST5 SB15 may be blown
(Figure 3).

Figure 1. LED on Park Assist button E266.

Page 1 of 6
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Figure 2. Error on the DIS that appears for the customer.

Figure 3. Fuse location.


And

Technical Background
The sunvisor wiring or the wiring in the roof leading to one or both sunvisors is damaged (shorted to B+, shorted
to ground or open) due to the wiring routing or damage from the sunvisor mounting screw.

Production Solution
Page 2 of 6
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

A production assembly instruction has been implemented to safeguard against damage during installation.
Further improvements will include optimized routing of the sunvisor wiring in the visor mounting.

Service
Remove both sunvisors and inspect the
wiring in the visor mounting as well as
the wiring in the roof leading to the
sunvisors:
 If the wiring in the visor is damaged,
replace the sunvisor (Figure 4).
 If the wiring in the roof harness is
damaged, it can be repaired using
the VAS 1978B (Figure 5).
 If fuse ST5 SB15 is found to be
blown, replace it.

Figure 4. Sunvisor wiring damage typically found after visor removal
and inspection.

Page 3 of 6
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Figure 5. Damage typically found on roof harness.

Page 4 of 6
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Warranty
Claim Type:

 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.

Service Number:

6823 (If replacing left sunvisor alone -or- both sunvisors)
6824 (If replacing right sunvisor alone)

Damage Code:

0040 – For service number 6823 (If replacing left sunvisor alone -or- both sunvisors)
0010 – For service number 6824 (If replacing right sunvisor alone)

Labor Operations:

If replacing one sunvisor:
Sunvisor left remove and reinstall

6823 1900

20 TU

6824 1900

20 TU

68 23 99 99

40 TU

Repair roof electrical harness

9709 4156

70 TU

GFF

0150 0000

Time stated on
diagnostic
protocol (Max 20
TU)

Road test prior to service procedure

No allowance

0 TU

Road test after service procedure

No allowance

0 TU

-orSunvisor right remove and reinstall
If replacing both sunvisors:
Sunvisor left and right remove and reinstall
If repairing wiring in the roof harness:

Diagnostic Time:

Claim Comment:

As per TSB #2043850/4

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Page 5 of 6
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number

Part Description

Quantity

4M0857551X XXX

Sunvisor with illuminated mirror and cover - Left

01

4M0857552X XXX

Sunvisor with illuminated mirror and cover - Right

01

Please use VIN to determine color code and complete part number in ETKA before ordering.
VAS 1978B

01

Wiring Harness Repair Set
See ETKA

Fasteners, Bolts, Nuts and Screws as needed per the
Repair Manual

See ETKA/ELSA

Additional Information
All parts and service references provided in this TSB (2043850) are subject to change and/or removal.
©2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.

Page 6 of 6
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.