NHTSA ID Number: 10145571
Manufacturer Communication Number: SSM73896
TSB/Document Date: 2018-10-15
Summary
Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Instrument Cluster. In addition the Diagnostic Trouble Codes DTCs B1DDB-55 and B1DE4-55 are stored in the Body Control Module (BCM)
6/1/2018
SSM73896 - Unable to unlock/lock vehicle with remote or start engine during PDI DTC B1DDB-55 B1DE4-55 stored | TOPIx
Reference
SSM73896
Models
Discovery / L462
Range Rover / L405
Range Rover Sport / L494
Title
Unable to unlock/lock vehicle with remote or start engine during PDI
DTC B1DDB-55 B1DE4-55 stored
Category
Electrical
Last modified
01-Jun-2018 00:00:00
Symptom
205000 Electrical Accessories
Content
Issue: While carrying out the Pre Delivery Inspection (PDI) using
Pathfinder it may be found that the passive start and lock/ unlock
functionality using the key remote is not operating. The message
‘Smart key not found’ may also appear on the Instrument Cluster. In
addition the Diagnostic Trouble Codes DTCs B1DDB-55 and B1DE455 are stored in the Body Control Module (BCM).
Cause: Remote Function Actuator (RFA) software
Action: If the concern above is apparent during the PDI carry out the
following steps:
1. Press the lock or unlock button on the remote 10 times
consecutively.
2. Using Pathfinder check to see if the DTCs B1DDB-55 and/ or
B1DE4-55 are stored in the BCM.
3. If either of the DTCs are stored, re-configure the existing RFA
module with reference to TOPIx Workshop Manual 419-10
‘Remote Function Actuator’ using Pathfinder P166 or later loaded
and go to next step. If any of the DTCs are not stored continue
with diagnosis with reference to TOPIx Workshop Manual and
Pathfinder.
4. Check operation of key remote, if passive and locking functionality
have returned, clear the DTCs and complete the PDI. If the
functionality remains inoperative continue with diagnosis with
reference to TOPIx Workshop Manual and Pathfinder.
Note: 18MY only affected up to the following VINs:
L494 18MY LW805527/ LW411480
L405 18MY LG506840
L462 18MY LR072415
Technicians - Please rate this SSM and provide comments so that
future communications can be improved.
1 = Poor – Basic information provided – The SSM does not help me
https://topix.jaguar.jlrext.com/topix/content/document/view?id=899065
resolve the customer concern.
1/2
6/1/2018
SSM73896 - Unable to unlock/lock vehicle with remote or start engine during PDI DTC B1DDB-55 B1DE4-55 stored | TOPIx
3 = Average – Adequate information provided – The SSM partially
helps me resolve the customer concern.
5 = Excellent – All required information provided to resolve the
customer concern.
https://topix.jaguar.jlrext.com/topix/content/document/view?id=899065
2/2
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
- 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
- 【FOR END USER & DIYERS】 This error code reader AL319 is...
- 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
- 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...
Last update on 2026-06-21 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: SSM73896
Replacement Service Bulletin Number:
MFR Communication Date: 2018-06-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- 💯【Conta.ct us for Support Directly】If you met any issues about: Received a registered device/ Language Changing/ Function not Support/ VCI150 Blueto-oth connector malfunction/ Subscription Renewal, please conta.ct us via 📞autelsupply @outlook. com🛣️, we will provide perfect solution for you. ⚠️Note: Autel MK900BT comes with 1-Year Free Software Update, most features will remain active after update subscription expires. 1. For questions regarding updates or need more useful accessories, please conta.ct us via 📞autelsupply @outlook.com🛣️. 2. If the device fails to charge or turn on, please conta.ct us via 📞autelsupply @outlook. com🛣️, we will handle it promptly.
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW MODEL OF MK808S MK900 MX900 MK808BT MX808S】2026 newest Autel MK900BT retains all features of MK808S MX900 MX808S MK808Z MK808Z-BT MK808K-BT, while EXTRA added powerful functions (value 2000+ bucks). The Pro-level Autel MK900BT makes a big leaps: 28+➡40+, 50+➡3000+ Active Tests, 2026 NEW✅CAN FD & DOIP protocols ✅Pre&Post diagnostic report ✅WIFI Print ✅Auto VIN&Auto Scan 2.0 ✅Scan VIN/ License ✅Battery Test (Need purcha.se BT506). If found defect or us.ed, please conta-ct 📞autelsupply @outlook. com📞 get perf-ect solut.ion.
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS906 PRO】Differ from MS906BT MS906 MP808 MK808 MX808 MK808BT only 50 tests, Autel scanner MK900BT escaner automotriz professional offers 3000+ active tests, it can send command to ECUs & monitor actuators operation, quickly locating faulty components. Bidirectional scanning takes your diagnostics to the next level with menu lists 3000+ active tests, such as windows, rear mirrors, sunroof, wipers, fuel injector, coolant fans, radiator fan, AC clutch, coolant pump and more. Note: Functions are not available for all vehicles, please send vehicle VIN to us check compatibility.
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full level-up of OBD2 code reader MaxiCOM MK808S MK808 MK808Z MX808 MK808Z-BT with 28 service, Autel scan tool MK900BT/ MK900-BT offers 40+ maintenance service on 150+ brands 10,000 vehicles from 1996-2025-2026. Hottest Services like: Oil Reset, ABS Bleed, SAS Calibration, Injector Coding, SRS, Throttle Reset, Gearbox Reset, Battery Registration etc. Added 12+ advanced resets: rain slash light sensor reset, HVA.C/ SUS calibration etc. Welcome to send Vehicle Make>Model>Year>VIN>Functions you required to 📞autelsupply @ outlook . com📞 check compatibility.
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE/ AUTO VIN】2026 new release Autel MaxiCOM MK900-BT scan tool embodies all system diagnostic with its 8in display for all vehicles. Like Sna.p-on tools, it can perform ✔Read/Clear Codes✔Displays 5-in-1 Live Data✔Record & Playback Data✔Retrieve Info on all available systems like ABS ECM BCM SRS TCM etc. In addition to Auto VIN technology, Autel MK900BT adds Scan License/ Auto Scan 2.0 to identify vehicle’s VIN/ license, make, year, model, no need manual input; One-click WiFi Printing of Pre&Post comparison diagnostic reports, highlight root causes of problems.
- 【TURN OFF CEL】 This AL319 car scanner diagnostic tool supports Reading and Clearing DTCs, DTC Look Up, displaying Live Data, Freeze Frame & I/M Readiness, view vehicle information, etc., to figure out the root cause of the Check Engine Light (CEL) and turn it off, helping you catch any potential issues early and avoid excessive costs from unnecessary repairs.
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with 7 languages (English, French, Spanish, etc.) and various post-1996 OBD II protocol vehicles (Toyota
, Nissan, Honda, Ford, etc.), this OBD II scanner provides accurate and fast diagnosis for worldwide car owners. - 【FOR END USER & DIYERS】 This error code reader AL319 is “plug and play” and comes with an easy interface. Even if you’re not familiar with vehicle repair, you can quickly take control of this obd2 scanner, and get the information you want.
- 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check engine code reader features a patented One-Click I/M Readiness, TFT color display, built-in speaker, LED Indicator etc. The cable is long enough without being too long and getting in the way. No batteries are needed.
- 【HIGH-QUALITY SERVICES】 12 months war.ranty from the date of purchase and lifetime free update are offered by this Automobile OBDII scan tool. Welcome to contact us via Q&A, email, or hotline, and our after-sale-service team for technical support.
, 
- 👨🎓Tips Before Order: 🚩All function are vehicle-specific - send VIN(17 digits)/Make/Model/Year & needed function via 📞auteldirect @ outlook . com📞 to check before order. 🚩Register tool: a) Follow on-screen guide; or b) Register em-ail on Autel we-b, then bind using SN(back of device) + verification code (find in tool settings or con-tact us via above em-ail). MK808BT PRO comes with ✅English, if need Spanish, please s.end device SN to add. ✅1-year war-ranty. ✅$150 worth 1yr fr-ee updates(New users: ignore renewal alerts). ⚠️📢Post-expiry: Most functions remain functional,for exclusions, refer to A+ Tips. ⚠️Fee for FCA AutoAuth Ga.teway(optional): $50/year, charged by AutoAuth,not Autel.
- 【2026 MK808BT PRO: Same as MK900BT, up of MK900 MX900 MK808S MX808S】Why pay more? 2026 MK808BT PRO functions as MK900BT and saves you 100USD. At same c0st, you now get diagnostic 8X faster and sup-port for 150+ models(1996-2026).💡Dramatically Improved: ✔️Faster & Smarter OS: Android 4.4➡ Android 11 ✔️More Services: 28+➡ 40+ ✔️Bidirectional Control: 50+➡ 3,000+ ✔️Enhanced Hardware: 1/32G➡ 4G/64G ✔️2.4GHz➡ 5G Dual WiFi ✔️Working range: 0.9m➡ 10m+ 🔋Battery test is clear on the large 7in display(BT506 required). 🔔Your Autel scanner is shipped brand new. For any issues(used, damaged, incompatible), e-m-a-il 📞auteldirect @ outlook . com📞 for priority resolution.
- 👍【New Next-Level Bidirectional Control, 50➡3000+ Tests, Covers Daily Repairs】Unlike the Autel DS708 DS808 MP808 MK808 and MX808 car diagnostic scanners, which offer only 50 functional tests, the Autel bidirectional scan tool MK808BT PRO is equipped with over 3000 active tests. These tests are widely used on car subsystems to help technicians quickly check if the car's actuators are functioning properly. Such as ABS, windows, rearview mirrors, wipers, sunroofs, fuel injectors, AC clutches, coolant fans, radiator fans, coolant pumps,etc. Tips📢: All functions are vehicle-specific, not universal to all vehicles,pls send VIN to 📞auteldirect @ outlook . com📞check compatibility before order.
- 👍【28+ Hot Services for 150+ Makes】Autel scan tool MK808BT PRO, upgraded with a BT VCI Mini(valued at 120USD), surpasses the old wired OBDII scanner MK808S MK900, by providing a convenient 33ft wireless working range, offering greater freedom and comfort compared to the 3.3ft cable limit of the MK900 MK808S MX808S car scanner. New features include VIN Check across different modules for comparison and 28+ resets, such as injector coding, ABS autobleed, Oil reset, SAS cali.bration, BMS, throttle relearn, suspension adjustments, etc. ⚠️📢Tips: Service functions are vehicle-specific, not universal to all vehicles, pls send VIN to 📞auteldirect @ outlook . com📞check compatibility before order.
- 👍【All Available Module Diagnosis - OE-Level Scanner】The OE versatile OBDII scan tool MK808BT PRO escaner para autos effectively works with all car systems: ABS, ECM, BCM, SRS, TCM,etc. It identifies vehicles via AutoVIN/manual input/select, like S.nap-on tools, it can ✔read/clear 7000+ DTCs, ✔read ECU info, ✔view 5-in-1 live data, ✔perform active tests, and ✔reset services. ✔Reports can be shared via QR-code and printed, working globally and 21+ multilingual. Supports 150+ US/EU/Asian makes, with ongoing updates from 2024 to 2026. ⚠️Note📢: The AutoVIN function usually works for post-2006 cars, depending on if the vehicle's VIN is stored in the ECU. You can always do manual input/select.
Last update on 2026-06-21 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.