Classification:

Reference:

EL15-006q

Date:

NTB15-049q

September 11, 2018

TELEMATICS SERVICE INFORMATION
This bulletin has been amended to add a Required Actions by Model and Year table on page 2,
a Check OFF Sheet on page 21 and to reorganize the information throughout.
It is necessary for you to read this revised procedure to properly perform this Service Information.
Please discard previous versions of this bulletin.

APPLIED
VEHICLES:

2016-2018 Altima (L33) – SL with Technology Package
2018-2019 Armada (Y62)
2017-2019 GT-R (R35)
2018-2019 LEAF (ZE1) – With Navigation
2016-2018 Maxima (A36) – Platinum
2017-2018 Murano (Z52) – Platinum
2017 Pathfinder (R52) – SV and Platinum, SL with Tech Package,
SL with Premium Package
2018-2019 Pathfinder (R52) – SL and Platinum, SV with Tech Package
2016-2018 Rogue (T32) – SL
2017-2018 Rogue Hybrid (T32) – SL
2017-2018 Rogue Sport (J11) – SL and SV with Premium Package
2016-2018 Sentra (B17) – SR and SL with Tech Package
2016-2019 Titan/Titan XD (A61) – SL and Platinum, Pro-4X with
Convenience Package

SERVICE INFORMATION
The Applied Vehicles are equipped with a wireless communication device called a
Telematics Communication Unit (TCU). With an active NissanConnectSM Services
subscription, the TCU communicates with the NissanConnectSM Services Data Center to
provide various security and convenience services.
This bulletin contains important service procedures that must be performed properly in
order to set-up and maintain the telematics system for the Applied Vehicles.
 A table has been provided on the next page that lists the model and year specific
steps required to successfully configure a TCU after it has been replaced.
 A check OFF sheet has been provided on page 21 to print and check off steps as
they are performed. Please staple completed Check OFF Sheet to repair order.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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Required Actions by Model and Year
IMPORTANT: After TCU replacement (steps 1-14)


All steps below must be completed or TELEMATICS services will not operate
properly.



Follow all of the model/year specific steps in this bulletin and use the Check OFF
Sheet provided at the end of this bulletin.



If the TCU is replaced and the steps were not followed, the warranty claim will be
charged back to the dealer.

ORDER OF COMPLETION
MODEL
Altima
Armada**
GT-R

1ST

2ND

3RD

WRITE CONFIGURE REGISTER
VIN
TCU
I-KEYS


2016-2017



2018


2018



2018.5*



2019

2017-2018


2019


2018-2019


2016-2017



2018


2017



2018


2017



2018-2019

2016-2017



2018

2017-2018
YEAR















LEAF
Maxima
Murano











Pathfinder
Rogue
Rogue Hybrid



















4TH

5TH

TURN REGISTER TCU
ON TCU
WITH SXM
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

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

2017-2018
Rogue Sport




2018.5*


Sentra
2016-2018



2016-2017
Titan/Titan XD




2018-2019
* For 2018.5 vehicles, Configuration is need only if the TCU ID number begins with
"2047".
** Confirm if BCM needs to be replaced.






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

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NTB15-049q

Table of Contents:



Required Actions by Model and Year ..……………………………………… page 2



TCU Replacement ………………………………………………………………. page 4



Check OFF Sheet …………………………………………………….…………. page 21



Manually Enter VIN Data ………………………………………………………. page 22



SOS Light Diagnosis Information ….………………………………………… page 23



Turning ON the TCU During PDI (2016-2017 Applied Vehicles ONLY)..… page 24
NOTE: If the “Turning ON the TCU During PDI” procedure is not followed correctly,
the vehicle cannot be used in Dealer Demo mode or enrolled in NissanConnectSM
Services. Should this occur, the “Turning ON the TCU During PDI” procedure will
need to be performed again.

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NTB15-049q

TCU Replacement
NOTE:


Each TCU is registered to a specific Vehicle Identification Number (VIN).
TCUs cannot be “swapped” between vehicles. Once a TCU is registered to a
vehicle, the TCU cannot be used in another vehicle.



During this procedure, Intelligent Key Registration must be performed for the
vehicles listed in this table. You MUST have ALL customer keys collected.
2016 – 2018 Altima
2018 – 2019 Armada
2016 – 2018 Maxima

2017 – 2018 Murano
2017 – 2019 Pathfinder
2018 Rogue

2016 – 2019 Titan / Titan XD

2018.5 Rogue Sport *

* Intelligent Key Registration is required for 2018.5 Rogue Sport vehicles ONLY. To
determine if your vehicle applies, see step 32 on page 13 and locate the TCU ID
number (Figure 17). If the TCU ID number begins with “2047”, all customer keys must
be collected for registration.


The new/replacement TCU must come from Nissan North America parts supply.



Some vehicles require TCU Configuration after replacement. Refer to step 20 on
page 9.



The VIN MUST be written to the replacement TCU after installation.



Replacement TCU must be registered with SXM.