NHTSA ID Number: 10145490
Manufacturer Communication Number: PIC6137E
TSB/Document Date: 2018-10-15
Summary
This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the engine will shut off after 1 - 2.5 hours depending on model year. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the Passive Entry Passive Start system will reach out and look for the fob after 1 - 2.5 hours depending on model year. If the fob is located, the timer will reset an additional 1 - 2.5 hours depending on model year.
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TSB/Document ID: PIC6137E
Replacement Service Bulletin Number:
MFR Communication Date: 2018-09-18
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
Bulletin No.: PIC6137E
Published date: 09/18/2018
Preliminary Information
PIC6137E Normal Characteristic - Engine Stops Running after
Extended Idle
Models
Brand:
Model:
Model Years:
VIN:
from
to
Engine:
Transmissions:
ATS
2014 - 2019
ALL
ALL
ALL
ALL
CTS Sedan (VIN A)
2014 - 2019
ALL
ALL
ALL
ALL
CT6
2016 - 2019
ALL
ALL
ALL
ALL
XTS
2014 - 2019
ALL
ALL
ALL
ALL
Equipped with PEPS (Passive Entry Passive Start) System (RPO ATH)
Supersession Statement:
This PI was superseded to update model years. Please discard PIC6137D.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in
this PI.
Condition / Concern
Some customers may comment that the engine stops running after extended idle with
shifter in Park.
Recommendations / Instructions
A engine run timeout feature is standard on all push button start vehicles. There are 2
different scenarios for how the feature will work.
2014 models
1. If the customer exits the vehicle with the fob in their possession while the engine is
running and the shifter is left in park, the engine will shut off after 2.5 hours. (i.e. no fob
present.)
2. If the customer is sitting in the vehicle with the engine running and the fob is in the
vehicle, the PEPS System will reach out and look for the fob after 2.5 hours. If the fob is
located, the timer will reset an additional 2.5 hours (5 hours total). Following that period,
the engine will shut off.
NOTE: If at any time during the first two scenarios the vehicle shifter is removed from
park, the timer will reset and start over.
This is normal operation and no repairs should be made.
2015 - 2016 models
1.If the customer exits the vehicle with the fob in their possession while the engine is
running and the shifter is in park, the engine will shut off after 1 hour. (i.e. no fob present.)
2. If the customer is sitting in the vehicle with the engine running and the fob is in the
vehicle, the PEPS system will reach out and look for the fob after 1 hour. If the fob is located,
the timer will reset an additional 1 hour (2 hours total). Following that period the engine will
shut off.
NOTE: If at any time during the first two scenarios the vehicle shifter is removed from
park, the timer will reset and start over.
This is normal operation and no repairs should be made.
2017 and Newer Models:
This information can now be found in the Owner's Manual under: Driving and Operating /
Driving Information / Regulated / Extended Parking
See example SI Owner's Manual Document ID: 4599068
Customer Information
Please communicate to the customer this condition is a normal operating characteristic of
their vehicle. It will not impact the designed performance or reliability of the vehicle. Please
share this information with the customer, including a copy of this message.
© 2018 General Motors
. All Rights Reserved.
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