NHTSA ID Number: 10145279
Manufacturer Communication Number: B012118
TSB/Document Date: 2018-10-09
Summary
PRELIMINARY CLASS ACTION SETTLEMENT INFORMATION: N63 OIL CONSUMPTION/BATTERY DRAIN: BMW
of North America, LLC (+?BMW NA+?) has entered into a preliminary nationwide settlement with the plaintiffs (+?Class Members+?) in the following class action: Bang, et al v. BMW of North America, et al.
TIS Service Bulletin
Page 1 of 4
SI B01 21 18
Warranties
July 2018
Technical Service
PRELIMINARY CLASS ACTION SETTLEMENT INFORMATION:
N63 OIL CONSUMPTION/BATTERY DRAIN
CLASS VEHICLES (MODELS)
Certain of the following US specification BMW vehicles sold or leased in the United States and Puerto Rico are
included:
E70 (X5 xDrive50i)
(N63) Model Years
2010, 2011, 2012 and
2013
E71 (X6 xDrive50i)
(N63) Model Years
2009, 2010, 2012,
2013 and 2014
E72 (ActiveHybrid X6)
(N63) Model Years
2009, 2010 and 2011
F01 (750i Sedan) (N63)
Model Years 2009,
2010, 2011 and 2012
F01 (750i xDrive
Sedan) (N63) Model
Years 2010, 2011 and
2012
F02 (750Li Sedan)
(N63) Model Years
2009, 2010, 2011 and
2012
F02 (750Li xDrive
Sedan) (N63) Model
Years 2010, 2011 and
2012
F04 (ActiveHybrid 750i)
(N63) Model Years
2010 (One VIN), 2011,
2012 and 2013
F07 (550i Gran
Turismo) (N63) Model
Years 2010, 2011 and
2012
F07 (550i x Drive Gran
Turismo) (N63) Model
Years 2010, 2011 and
2012
F10 (550i xDrive
F10 (550i Sedan) (N63)
Sedan) (N63) Model
Model Years 2010,
Years 2010, 2011,
2011, 2012 and 2013
2012 and 2013
F12 (650i Convertible)
(N63) Model Years
2011 and 2012
F12 (650i xDrive
Convertible) (N63)
Model Years 2011 and
2012
F13 (650i Coupe) (N63) F13 (650i xDrive
Model Years 2011 and Coupe) (N63) Model
2012
Years 2011 and 2012
INFORMATION
BMW of North America, LLC (“BMW NA”) has entered into a preliminary nationwide settlement with the plaintiffs
(“Class Members”) in the following class action: Bang, et al v. BMW of North America, et al.
This lawsuit involves the US-specification N63 engine equipped BMW 5 Series, 6 Series, 7 Series, X5, and X6
models listed above that were purchased or leased in the United States and Puerto Rico (“Class Vehicles”).
The lawsuit alleges that the Class Vehicles’ “N63 engine” consumes excessive amounts of engine oil, require
additional oil changes and that engine oil often has to be added in-between the regular oil change interval
Further, the Class Vehicles experience substantial battery drain which can potentially cause premature battery
failures.
The Settlement provides current and previous owners an opportunity to be reimbursed for certain past
expenses, and for the current owners, certain free future benefits.
Notice to the Class Members Begins
The Claims Administrator has started to notify the Class Members of the preliminary Settlement and Class
Benefits by direct mail as of July 9, 2018.
For the current eligible population of 73,700 vehicles, approximately 260,000 Settlement Notification mailings
will be sent to the current and previous owners. Copies of notices to the current and former customers are
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/468... 8/1/2018
TIS Service Bulletin
Page 2 of 4
attached.
Planned Effective Date of Settlement and other important deadlines for these Customers
Requests for “Exclusion from this Settlement” must be submitted by mail and postmarked no later than
August 23, 2018. These individuals are not eligible to participate in the Settlement and they cannot
receive any of the Class Benefits
Objections must be submitted by mail and postmarked no later than August 23, 2018.
The Final Approval Hearing for the case is scheduled for on or around September 10, 2018.
Reimbursement Claim forms for eligible past expenses must be postmarked, if submitted by mail, or
submitted online no later than October 10, 2018.
The Effective Date of the settlement will be on or about October 10, 2018, provided there are no
appeals.
Note: Appeals could delay full implementation of this settlement.
Class Member Inquiries and Questions
For additional information about the settlement and the claims process, please either refer customers to the:
Settlement website www.BangClassSettlement.com; or the
Toll free phone number at (877) 832-4402.
Note: This bulletin is notice of a “Preliminary Class Action Lawsuit Settlement,” it explains the
settlement benefits that will be available to class members once the settlement receives final approval
and becomes Effective. This is NOT a notice of a Recall or Service Action.
While engine oil consumption may create a customer inconvenience, in a short term, it should not
cause any drivability problems that would prevent normal vehicle operation, as long as the engine oil
level stays and is maintained above the minimum (“Low Oil Level” indicator/message is not displaying).
In case a customer is requesting immediate Class Action settlement benefits to address a possible
excessive oil consumption issue and vehicle is still operational, please hand the vehicle back to the
customer and advise him/her to return when the settlement benefits are in effect (on or after October
10th, 2018). The vehicle will be evaluated, diagnosed and repaired under the terms of the settlement.
Please ensure to return the vehicle with the correct engine oil level.
For customers with early production vehicles who are concerned their vehicle is approaching 10
year/120,000 mile limit, please advise those customers that the Settlement provides an extension of 1
year, or 12,000 miles (from the Effective Date, whichever occurs first) to those customers with vehicles
that have exceeded the 10 year/120,000 mile limit. Please refer to page 5 on the attached Class Notice.
Below is basic information about the case and the settlement.
Class Allegations
The lawsuit alleges that U.S. specification BMW vehicles equipped with an “N63” engine (the “Class Vehicles”)
experience premature battery drain, consume excessive motor oil, and are susceptible to potential engine
damage.
Class Members
Class Member are persons or entities who:
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TIS Service Bulletin
Page 3 of 4
Currently own or lease a Class Vehicle that was distributed for sale or lease in the United States or
Puerto Rico
Formerly owned or leased a Class Vehicle that was distributed for sale or lease in the United States or
Puerto Rico
Class Benefits
Class Members may be eligible to receive the following benefits
"Prior" Reimbursement Benefits (subject to certain limitations)
1. Reimbursement for up to three (3) eligible past expenses for oil services; alternatively, Class Members
can choose to receive a voucher for up to three (3) future oil services (not to exceed $75/oil service)
2. Reimbursement for eligible oil purchases for “Top Offs”
3. Reimbursement for eligible towing/rental/roadside-assistance service
4. Reimbursement for eligible battery replacement
Service Benefits
1. N63 Customer Care Package (“CCP” as per SI B00 13 14, SI B11 06 14, SI B11 16 14 and SI B61 30
14), if not previously completed
2. Three (3) future oil services (not to exceed $75.00/oil service); Class Members will receive a VIN-specific
voucher which can be used for these services.
3. Within the earlier of 10 years or 120,000 miles, but in no event less than 1 year or 12,000 miles from
the Effective Day, three (3) Oil-Consumption Tests at a BMW Center
4. One (1) replacement engine after 2 failed Oil-Consumption Tests (more than 1 qt. of engine oil consumed
during 750 ml.), subject to the following customer contribution:
Odometer Miles*
Odometer Miles*
Customer’s
Contribution
BMW’s Contribution
50,001
60,000
5%
95%
60,001
70,000
15%
85%
70,001
80,000
30%
70%
80,001
90,000
45%
55%
90,001
100,000
60%
40%
100,001
110,000
75%
25%
110,001
120,000
90%
10%
120,001
And higher
100%
0% (None)
*The vehicle’s odometer miles at the time of its return to a BMW authorized center for an oil consumption issue
after its second failed oil consumption test and second repair attempt.
New Vehicle Credit Voucher Benefit
Class Members will receive:
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TIS Service Bulletin
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1. A credit voucher good for either (a) $1,500 towards the purchase/lease of a new BMW 6 or 7 Series
vehicle; or (b) $1,000 towards the purchase/lease of any other new BMW vehicle.
2. The credit voucher will be transferable to immediate family members (children, parents, and siblings) and
will be valid for one (1) year from the Effective Date.
Note: The New Vehicle Credit Voucher was included in the notice that was sent to the class
members. However, the vouchers are not redeemable until the settlement receives final approval and
becomes Effective and is subject to all conditions.
ELIGIBLE VEHICLES
On or before the Effective Date, eligible “Class Vehicles” will be flagged with a “Vehicle Comment” in the
DCSnet Warranty Vehicle Inquiry.
WARRANTY INFORMATION
This Service Information Bulletin will be updated with diagnostic/repair procedures, and claim
processing/submission information on or before the Effective Date.
ATTACHMENTS
View PDF attachment 6013_Bang v BMW_CF_Notice_coupons_current_v18.
View PDF attachment 6013_Bang v BMW_CF_Notice_coupons_former_v15 (002).
[ Copyright ©2018 BMW of North America, Inc. ]
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/468... 8/1/2018
Bang Settlement Administrator - 6013
PO Box 44
Minneapolis MN 55440-0044
F O R O F F I C I A L U S E O N LY
01
I MP O R TA N T L EG AL M ATERIAL S
*clmnt_idno*
UAA
Page 1 of 4
CLAIM FORM TO RECEIVE REIMBURSEMENT FOR ELIGIBLE PAST EXPENSES IN
BANG v. BMW OF NORTH AMERICA, LLC
Complete this form only if you wish to make a claim for reimbursement for eligible past expenses
benefits available under the Settlement.
PLEASE TYPE OR PRINT LEGIBLY
This form must be submitted or postmarked on or before October 10, 2018
You must supply all of the following information in order to obtain reimbursement for eligible past expenses under this
Settlement.
Name:
Address:
Email address:
BMW Model Year: 20
Model:
(ex: 550 or X6)
Vehicle Identification Number:
(The VIN is 17 characters and can be found on the metal plate at the bottom of the driver’s side front windshield or on your sale
or title documents.)
Date of Purchase/Lease:
/
/
YOU MAY BE ELIGIBLE FOR ONE OR MORE OF THE FOLLOWING BENEFITS/REIMBURSEMENTS FOR PAST EXPENSES
PROVIDED UNDER THE SETTLEMENT:
A. Reimbursement for Past Oil Services or Vouchers for Future Oil Services
B. Reimbursement for up to 7 Quarts of Oil Previously Purchased Between Oil Services
C. Reimbursement for Past Towing/Rental/Roadside-Assistance Service
D. Reimbursement for the Past Replacement of a Battery that was less than 3 Years Old
PLEASE COMPLETE THIS CLAIM FORM ONLY IF YOU ARE
SEEKING ANY OF THE BENEFITS/REIMBURSEMENTS LISTED ABOVE.
QUESTIONS? CALL TOLL-FREE 1-877-832-4402 OR VISIT www.BangClassSettlement.com
*6013*
*CF*
*RUST*
*clmnt_idno*
You MUST submit this Claim Form if you are seeking reimbursement for any of the items listed in A-D on the previous page. You do
not need to submit this Claim Form if you are only seeking the relief detailed in items E-H (below):
E.
You are a current owner or lessee of a Class Vehicle seeking to have the “N63 Customer Care Package” performed on your
Class Vehicle, and your Class Vehicle has not yet received the N63 Customer Care Package; you should contact your local
BMW Center to schedule an appointment.
F.
You are a current owner or lessee of a Class Vehicle seeking Oil-Consumption Testing or engine replacement following failed
oil-consumption tests, please check the Settlement website www.BangClassSettlement.com after September 10, 2018 to
see if the Settlement has been approved and become effective. After the Settlement has become effective, you can make
an appointment with a BMW Center.
G. You are a current owner or lessee of a Class Vehicle seeking three (3) Future Oil Services on a Class Vehicle; a voucher for
those services is included with this Notice Package.* Those Future Oil Services will be available after the Settlement has
become effective.
H. You are a current or former owner or lessee of a Class Vehicle seeking to obtain the New Vehicle Discount; a voucher for that
benefit is included with this Notice Package. The New Vehicle Discount will be available after the Settlement has become
effective.
In order to expedite your claim submission and processing, please place a check mark () or (X) next to each
benefit you are seeking (you may be eligible for more than one benefit):
Reimbursement for Past Oil Services and/or Vouchers for Future Oil Services (go to “A” below)
Reimbursement for up to 7 Quarts of Oil Previously Purchased Between Oil Services (go to “B” below)
Reimbursement for Past Towing/Rental/Roadside-Assistance Service (go to “C” below)
Reimbursement for Past Replacement of a Battery that was less than 3 Years Old (go to “D” below)
PLEASE SEE QUESTIONS 7 AND 9 ON THE NOTICE FORM FOR MORE INFORMATION AND LIMITATIONS.
CLAIMS FOR REIMBURSEMENT FOR PAST EXPENSES
If you are seeking reimbursement for past expenses, please follow these instructions. You can seek reimbursement for more than
one category. Please print the applicable reimbursement category or categories (A, B, C, and/or D) on the top right-hand corner
of any documents that you submit to support a reimbursement claim.
A. Reimbursement for Past Oil Services
To obtain reimbursement for up to three (3) past oil services (not to exceed $75 each), you must submit for each oil service
claimed documents showing:
a.
The amount you paid for the oil service as evidenced by a repair invoice; and
b. That the oil service occurred prior to 10 years/120,000 miles from your Class Vehicle’s in-service date; and
c.
That the oil service took place less than 12 months/10,500 miles after a previous oil service as evidenced by the repair
invoice of the prior oil service and the invoice for the oil service for which you are seeking reimbursement.
For each set of supporting documents submitted (up to 3), please indicate that they are being submitted for Reimbursement
Category A by writing “A” in the top right-hand corner of each document. Alternatively, instead of reimbursement, you can choose
to receive a voucher good for a future oil service on a Class Vehicle. Please note your choice below.
QUESTIONS? CALL TOLL-FREE 1-877-832-4402 OR VISIT www.BangClassSettlement.com
Page 2 of 4
*clmnt_idno*
You can use the table below for each oil service that you are seeking to have reimbursed or for which you are seeking a voucher
for a future oil service.
Claim
Mileage
Date
Cash
Voucher
Oil service for which you are seeking reimbursement
1
Prior oil service
Difference (must be less than 12 months/10,500 miles)
Oil service for which you are seeking reimbursement
2
Prior oil service
Difference (must be less than 12 months/10,500 miles)
Oil service for which you are seeking reimbursement
3
Prior oil service
Difference (must be less than 12 months/10,500 miles)
B. Reimbursement for Past Oil Purchases for up to 7 Quarts of Oil Previously Purchased Between Oil Services
To obtain reimbursement for the cost (up to $10 per quart) of up to seven (7) quarts of oil that you purchased between oil services,
you must submit documents showing that:
a.
The oil was of the same type and grade specified for your Class Vehicle in the owner’s manual or on the vehicle, as
evidenced by a proof of purchase or a repair order/service invoice; and
b. There was at least one (1) prior oil-consumption complaint about your Class Vehicle to BMW NA or an authorized BMW
Center, as confirmed by a repair order, a BMW NA Customer Relations Report, or other written documentation of an oilconsumption complaint to BMW NA or to one of its authorized centers; and
c.
Your Class Vehicle had fewer than 10 years and 120,000 miles at the time of oil purchase(s) as evidenced by required
proofs, for example, service records from before and/or after the oil purchase.
For each set of supporting documents submitted (for up to seven (7) quarts of oil), please indicate that they are being submitted
for Reimbursement Category B by writing “B” in the top right hand corner of each document.
C. Reimbursement for Past Towing/Rental/Roadside-Assistance Service
To obtain reimbursement of up to $50 for the cost of one (1) towing/rental/roadside-assistance service you incurred because of
an excess oil consumption or premature battery failure issue, you must submit documents showing that:
a.
Your Class Vehicle was towed to an authorized BMW Center or a third-party repair facility as evidenced by a repair order
or service invoice; and
b. The repair order or service invoice states that the towing/rental/roadside-assistance service was related to an excess
oil consumption or a premature battery failure issue.
Please indicate that the supporting documents are being submitted for Reimbursement Category C by writing “C” in the top
right-hand corner of each document.
D. Reimbursement for Past Replacement of a Battery that Was Less than 3 Years Old
If you are seeking reimbursement for one (1) replacement of a 90 Ah or 105 Ah battery, you must submit documents showing that:
a.
You purchased a 90 Ah or 105Ah battery;
b. The replaced (discharged) battery was less than 3 years old; and
c.
You purchased the replacement (new) battery outside the 4 year/50,000 mile New Vehicle Limited Warranty period.
Please indicate that the supporting documents are being submitted for Reimbursement Category D by writing “D” in the top
right-hand corner of each document.
QUESTIONS? CALL TOLL-FREE 1-877-832-4402 OR VISIT www.BangClassSettlement.com
Page 3 of 4
*clmnt_idno*
Did you receive any “goodwill” or other cost/price adjustment, coupon, reimbursement, or refund from BMW NA, a BMW Center,
insurer or any person or entity associated with Defendants, equal to or in excess of the amount of the claim submitted in connection
with any of the above services, repairs, or replacement?
If so, please provide proof of same and explain below.
COMPLETED CLAIM FORMS CAN BE SUBMITTED BY MAIL OR ONLINE.
IF SUBMITTING BY MAIL, COMPLETE THIS CLAIM FORM AND MAIL IT, POSTMARKED ON OR BEFORE OCTOBER 10, 2018 TO:
Bang Settlement Administrator - 6013
PO Box 44
Minneapolis, MN 55440-0044
IF SUBMITTING ONLINE, COMPLETE AND SUBMIT THE CLAIM FORM AVAILABLE AT WWW.BANGCLASSSETTLEMENT.COM ON OR
BEFORE OCTOBER 10, 2018.
CLAIMANT DECLAR ATION
I declare under penalty of perjury that the information above and the documents I have supplied are true and correct to the best
of my knowledge.
Signed On:
/
/
(DD/MM/YYYY)
in
,
(City)
(State)
(Sign your name here)
(Type or print your name here)
(Capacity of person signing - if applicable)
QUESTIONS? CALL TOLL-FREE 1-877-832-4402 OR VISIT www.BangClassSettlement.com
Page 4 of 4
United States District Court for the District of New Jersey
If you are a current or former owner or lessee of a model-year 2009 to 2014 BMW vehicle with an “N63” engine, you
could get benefits from a class-action settlement.
A federal court has authorized this notice. This is not a solicitation from a lawyer.
•
•
•
A nationwide settlement has been reached in a class action lawsuit against BMW of North America, LLC and Bayerische
Motoren Werke Aktiengesellschaft involving certain model-year 2009 to 2014 BMW 5 series, 6 series, 7 series, X5, and
X6 vehicles equipped with an N63 engine.
The Settlement provides an opportunity to be reimbursed for certain past expenses and to obtain free future benefits,
which are explained more fully below.
Your legal rights are affected whether you act or don’t act, so please read this notice carefully.
YOUR LEGAL RIGHTS AND OPTIONS IN THIS SETTLEMENT:
SUBMIT A CLAIM FORM
Make a claim to receive the valuable Claims must be submitted by October
AND/OR TAKE YOUR
reimbursements for eligible past 10, 2018. See Question 8, below.
CLASS VEHICLE TO AN
expenses and benefits potentially You may bring your Class Vehicle to
AUTHORIZED BMW CENTER available to you under the Settlement a BMW Center and/or utilize the
and/or take your vehicle to an new vehicle discount voucher and free
authorized BMW Center for certain future oil services vouchers after the
free services after the Settlement is Settlement is approved. See Question 6,
approved and/or utilize the new vehicle below.
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Replacement Service Bulletin Number:
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