Daimler Trucks
North America LLC

Recall Campaign

July 2016
FL705A
NHTSA #16V-206
Transport Canada #16-176
REVISED NOTICE

Subject: Bendix Rear Brake Calipers
Models Affected: Specific Freightliner 108SD, 114SD, Business
Class M2, and Columbia vehicles manufactured January 6, 2010,
through February 29, 2016, equipped with Bendix rear brake
calipers.

General Information
Daimler Trucks North America LLC, on behalf of its Freightliner Trucks Division, has decided that a defect that
relates to motor vehicle safety exists on the vehicles mentioned above.
There are approximately 747 vehicles involved in this campaign.
On certain vehicles, the rear disc brake calipers may contact the spring suspension due to incorrect caliper
orientation. This may result in uneven wear of the brake pads, extended stopping distance, and reduced brake
effectiveness which could lead to a vehicle crash.
The rear disc brake calipers will be inspected for incorrect orientation, and repaired as required.
REVISION: The "Caliper and Rotor Replacement" procedure has been clarified.
Additional Repairs
Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a
vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns
before sale or delivery of a vehicle.
Owners may be liable for any progressive damage that results from failure to complete campaigns within a
reasonable time after receiving notification.

Work Instructions
Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a
completion sticker (Form WAR260).

Replacement Parts
Replacement parts are now available and can be obtained by ordering the part number(s) listed below from
your facing Parts Distribution Center.
If our records show your dealership has ordered any vehicles involved in campaign number FL705A, a list of
the customers and vehicle identification numbers will be available in OWL. Please refer to this list when
ordering parts for this recall.
Table 1 - Replacement Parts for FL705A
Campaign Number
FL705A

Part Number

Part Description

Qty. per Vehicle

23-13315-110

SCREW HX, SCKTHD, M16-2X110, 12.9

12 ea

Per PartsPro

REAR BRAKE CALIPERS,
ROTORS & BRAKE PADS

2 ea

Table 1

Removed Parts
U.S. and Canadian Dealers, please follow Warranty Failed Parts Tracking shipping instructions for the
disposition of all removed parts. Export distributors, please destroy removed parts unless otherwise advised.

Page 1

Daimler Trucks
North America LLC

Recall Campaign

July 2016
FL705A
NHTSA #16V-206
Transport Canada #16-176
REVISED NOTICE

Labor Allowance
Table 2 - Labor Allowance
Campaign
Number
FL705A

Procedure

Time Allowed
(hours)

SRT Code

Corrective Action

Inspect rear brake calipers

0.2

996-0978A

06-Inspect

Inspect and swap rear brake calipers

2.7

996-0978B

12-Repair Recall/Campaign

Inspect and replace rear brake calipers,
rotors and brake pads

4.4

996-0978C

12-Repair Recall/Campaign

Table 2

IMPORTANT:When the Recall has been completed, locate the base completion label in the appropriate location on
the vehicle, and attach the red completion sticker provided in the recall kit (Form WAR260). If the vehicle does not
have a base completion label, clean a spot on the appropriate location of the vehicle and first attach the base
completion label (Form WAR259). If a recall kit is not required or there is no completion sticker in the kit, write the
recall number on a blank sticker and attach it to the base completion label.

Claims for Credit
You will be reimbursed for your parts, labor, and handling (landed cost for Export Distributors) by submitting
your claim through the Warranty system within 30 days of completing this campaign. Please reference the
following information in OWL:
• Claim type is Recall Campaign.
• In the Campaign field, enter the campaign number and appropriate group (FL705-A).
• In the Primary Failed Part field, enter 25-FL705-000.
• In the Parts section, enter the appropriate part number(s) as shown in the Replacement Parts Table or
PartsPro if caliper replacement is required.
• In the Labor section, enter the appropriate SRT from the Labor Allowance Table. Administrative time will be
included automatically as SRT 939-6010A for 0.3 hours.
• The VMRS Component Code is 013-001-028 and the Cause Code is A1 - Campaign.
• U.S. and Canada -- Reimbursement for Prior Repairs. When a customer asks about reimbursement,
please do the following:
• Accept the documentation of the previous repair.
• Make a brief check of the customer’s paperwork to see if the repair may be eligible for reimbursement.
(See the "Copy of Owner Letter" section of this bulletin for reimbursement guidelines.)
• Submit an OWL Recall Pre-Approval Request for a decision.
• Attach the documentation to the pre-approval request.
• If approved, submit a based on claim for the pre-approval.
• Reimburse the customer the appropriate amount.
IMPORTANT: OWL must be viewed prior to performing the recall to ensure the vehicle is involved and the
campaign has not been previously completed. Also, check for a completion sticker prior to beginning work.

Page 2

Daimler Trucks
North America LLC

Recall Campaign

July 2016
FL705A
NHTSA #16V-206
Transport Canada #16-176
REVISED NOTICE

For questions, U.S. and Canadian dealers, contact the Warranty Campaigns Department from 7:00 a.m. to 4:00
p.m. Pacific Time, Monday through Friday, via Web inquiry at AccessFreightliner.com / Support / My Tickets
and Submit an Inquiry, or the Customer Assistance Center at (800) 385-4357, after normal business hours, if
you have any questions or need additional information. Export distributors, submit a Web inquiry or contact your
International Service Manager.
U.S. and Canadian Dealers: To return excess kit inventory related to this campaign, U.S. dealers must submit a
Parts Authorization Return (PAR) to the Memphis PDC. Canadian dealers must submit a PAR to their facing
PDC. All kits must be in resalable condition. PAR requests must include the original purchase invoice number.
Export Distributors: Excess inventory is not returnable.
The letter notifying U.S. and Canadian vehicle owners is included for your reference.
Please note that the National Traffic and Motor Vehicle Safety Act, as amended (Title 49, United States Code,
Chapter 301), requires the owner’s vehicle(s) be corrected within a reasonable time after parts are available to
you. The Act states that failure to repair a vehicle within 60 days after tender for repair shall be prima facie
evidence of an unreasonable time. However, circumstances of a particular situation may reduce the 60 day
period. Failure to repair a vehicle within a reasonable time can result in either the obligation to (a) replace the
vehicle with an identical or reasonably equivalent vehicle, without charge, or (b) refund the purchase price in
full, less a reasonable allowance for depreciation. The Act further prohibits dealers from selling a vehicle unless
all outstanding recalls are performed. Any lessor is required to send a copy of the recall notification to the
lessee within 10 days. Any subsequent stage manufacturer is required to forward this notice to its distributors
and retail outlets within five working days.

Page 3

Daimler Trucks
North America LLC

Recall Campaign

July 2016
FL705A
NHTSA #16V-206
Transport Canada #16-176
REVISED NOTICE

Copy of Notice to Owners
Subject: Bendix Rear Brake Calipers
For the Notice to U.S. Customers: This notice is sent to you in accordance with the National Traffic and Motor
Vehicle Safety Act. For the Notice to Canadian Customers: This notice is sent to you in accordance with the
Canadian Motor Vehicle Safety Act.
Daimler Trucks North America LLC, on behalf of its Freightliner Trucks Division, has decided that a defect that
relates to motor vehicle safety exists on specific Freightliner 108SD, 114SD, Business Class M2, and Columbia
vehicles manufactured January 6, 2010, through February 29, 2016, equipped with Bendix rear brake calipers.
On certain vehicles, the rear disc brake calipers may contact the spring suspension due to incorrect caliper
orientation. This may result in uneven wear of the brake pads, extended stopping distance, and reduced brake
effectiveness which could lead to a vehicle crash.
The rear disc brake calipers will be inspected for incorrect orientation, and repaired as required.
Please contact an authorized Daimler Trucks North America dealer to arrange to have the Recall performed and
to ensure that parts are available at the dealership. To locate an authorized dealer, search online at
www.Daimler-TrucksNorthAmerica.com / Contact Us / Find a Dealer. The Recall will take approximately two to
four hours and will be performed at no charge to you.
You may be liable for any progressive damage that results from your failure to complete the Recall within a
reasonable time after receiving notification.
If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall
Notification, please return the notification to the Warranty Campaigns Department with any information you can
furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that
you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law
requires that you forward this notice to your distributors and retail outlets within five working days. If you have
paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement.
Please see the reverse side of this notice for details.
For the Notice to U.S. Customers: If you have questions about this Recall, please contact the Warranty
Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail
address [email protected], or the Customer Assistance Center at (800) 385-4357 after
normal business hours. If you are not able to have the defect remedied without charge and within a reasonable
time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration,
1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236
(TTY: 800-424-9153); or to http://www.safercar.gov. For the Notice to Canadian Customers: If you have
questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m.
to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address [email protected], or
the Customer Assistance Center at (800) 385-4357 after normal business hours.
We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle
safety.

WARRANTY CAMPAIGNS DEPARTMENT
Enclosure

Page 4

Daimler Trucks
North America LLC

Recall Campaign

July 2016
FL705A
NHTSA #16V-206
Transport Canada #16-176
REVISED NOTICE

Reimbursement to Customers for Repairs
Performed Prior to Recall
If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement.
Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the
repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following
documentation must be presented to your dealer for consideration for reimbursement.
Please provide original or clear copies of all receipts, invoices, and repair orders that show
• The name and address of the person who paid for the repair
• The Vehicle Identification Number (VIN) of the vehicle that was repaired
• What problem occurred, what repair was done, when the repair was done
• Who repaired the vehicle
• The total cost of the repair expense that is being claimed
• Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt)
Reimbursement will be made by check from your Daimler Trucks North America LLC dealer.
Please speak with your Daimler Trucks North America LLC authorized dealer concerning this matter.

Page 5

Daimler Trucks
North America LLC

Recall Campaign

July 2016
FL705A
NHTSA #16V-206
Transport Canada #16-176
REVISED NOTICE

Work Instructions
Subject: Bendix Rear Brake Calipers
Models Affected: Specific Freightliner 108SD, 114SD, Business
Class M2, and Columbia vehicles manufactured January 6, 2010,
through February 29, 2016, equipped with Bendix rear brake
calipers.
REVISION: The "Caliper and Rotor Replacement" procedure has been clarified.

Safety Precautions
WARNING
When replacing brake pads, shoes, rotors, or drums, always replace components as an axle set.
• Always reline both sets of brakes on an axle at the same time.
• Always replace both rotors/drums on an axle at the same time.
• Always install the same type of linings/pads or drums/rotors on both axle ends of a single axle, and
all four axle ends of a tandem axle, at the same time. Do not mix component types.
Failure to do so could cause uneven braking and loss of vehicle control, resulting in property damage,
personal injury, or death.
When working on or around a vehicle, observe the following precautions:
• Park the vehicle on a level surface and apply the parking brakes. Shut down the engine and chock the tires.
• If the vehicle is equipped with air brakes, make certain to drain the air pressure from all reservoirs before
beginning any work on the vehicle. Depleting air system pressure may cause the vehicle to roll. Keep hands
away from brake calipers, which may apply as air pressure drops.
• Disconnect the batteries.
• Never connect or disconnect a hose or line containing compressed air. It may whip as air escapes. Never
remove a component or pipe plug unless you are certain all system pressure has been released.
• Never exceed recommended air pressure. Always wear safety glasses when working with compressed air.
Never look into air jets or direct them at anyone.
• Do not remove, disassemble, assemble, or install a component until you have read and understand the
service procedures. Some components contain powerful springs, and injury can result if not properly
disassembled. Use the correct tools and observe all precautions pertaining to use of those tools.
• Replacement hardware, tubing, hose, fittings, etc., should be the equivalent size, type, length, and strength
of the original equipment.
• Make sure when replacing tubes or hoses that all of the original supports, clamps, or suspending devices are
installed or replaced.
• Replace devices that have stripped threads or damaged parts. Repairs requiring machining should not be
attempted.
• Prior to returning the vehicle to service, make certain all components and systems are restored to their proper
operating condition.
Page 6

Daimler Trucks
North America LLC

Recall Campaign

July 2016
FL705A
NHTSA #16V-206
Transport Canada #16-176
REVISED NOTICE

Asbestos and Non-Asbestos Safety
WARNING
Wear a respirator at all times when servicing the brakes, starting with the removal of the wheels and
continuing through assembly. Breathing brake lining dust (asbestos or non-asbestos) could cause lung
cancer or lung disease. Occupational Safety and Health Administration (OSHA) has set maximum levels
of exposure and requires workers to wear an air purifying respirator approved by Mining Safety and
Health Administration (MSHA) or National Institute for Occupational Safety and Health (NIOSH).
Because some brake linings contain asbestos, you should know the potential hazards of asbestos and the
precautions to be taken. Exposure to airborne asbestos brake lining dust can cause serious and possibly fatal
diseases such as asbestosis (a chronic lung disease) and cancer.
Because medical experts believe that long-term exposure to some non-asbestos fibers could also be a health
hazard, the following precautions should also be observed if servicing non-asbestos brake linings.
Areas where brake work is done should be separate from other operations, if possible. As required by OSHA
regulations, the entrance to the areas should have a sign displayed indicating the health hazard.
During brake servicing, an air purifying respirator with high-efficiency filters must be worn. The respirator and
filter must be approved by MSHA or NIOSH, and worn during all procedures.
OSHA recommends that enclosed cylinders equipped with vacuums and high-efficiency particulate air (HEPA)
filters be used during brake repairs. Under this system, the entire brake assembly is placed within the cylinder
and the mechanic works on the brake through sleeves attached to the cylinder. Compressed air is blown into
the cylinder to clean the assembly, and the dirty air is then removed from the cylinder by the vacuum.
If such an enclosed system is not available, the brake assembly must be cleaned in the open air. During
disassembly, carefully place all parts on the floor to minimize creating airborne dust. Using an industrial vacuum
cleaner with a HEPA filter system, remove dust from the brake drums, brake backing plates, and brake parts.
After vacuuming, any remaining dust should be removed using a rag soaked in water and wrung until nearly
dry. Do not use compressed air or dry brushing to clean the brake assembly.
If grinding or other machining of the brake linings is necessary, other precautions must be taken because
exposure to asbestos dust is highest during such operations. In addition to the use of an approved respirator,
there must be local exhaust ventilation such that worker exposure is kept as low as possible.
Work areas should be cleaned by industrial vacuums with HEPA filters or by wet wiping. Compressed air or dry
sweeping should never be used for cleaning. Asbestos-containing waste, such as dirty rags, should be sealed,
labeled, and disposed of as required by EPA and OSHA regulations. Respirators should be used when
emptying vacuum cleaners and handling asbestos waste products.
Workers should wash before eating, drinking, or smoking, should shower after work, and should not wear work
clothes home. Work clothes should be vacuumed after use and then laundered, without shaking, to prevent the
release of asbestos fibers into the air.

Page 7

Daimler Trucks