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NHTSA ID Number: 10145085

Manufacturer Communication Number: 20515531

TSB/Document Date: 2018-10-01


Summary

Bentayga W12 - BentleyeBay logo dynamic ride system fault displayed in Driver Instrument Panel


Technical product information
Topic
Market area
Brand
Transaction No.
Level
Status
Release date

Bentayga W12 - BentleyeBay logo dynamic ride system fault displayed in Driver Instrument Panel
BentleyeBay logo: worldwide (2WBE),Hongkong-Macau (5HK)
BentleyeBay logo
2051553/1
EH
Approval

Event memory entries
Diagnostic address

Fault
type

Event memory entry

0021 - Battery Energy Control
Module 2
0021 - Battery Energy Control
Module 2
0021 - Battery Energy Control
Module 2
0021 - Battery Energy Control
Module 2
0021 - Battery Energy Control
Module 2
0021 - Battery Energy Control
Module 2
0021 - Battery Energy Control
Module 2
0021 - Battery Energy Control
Module 2

P0A1F00: Battery Energy Control Module

Intermittent

P0A9E00: HybrideBay logo/EV Battery Temperature Sensor "A" Circuit High

Intermittent

P0AC800: HybrideBay logo/EV Battery Temperature Sensor "B" Circuit High

Intermittent

P0ECA00: HybrideBay logo/EV Battery Temperature Sensor System - Multiple Sensor
Correlation

Intermittent

P0A1F00: Battery Energy Control Module

static

P0A9E00: HybrideBay logo/EV Battery Temperature Sensor "A" Circuit High

static

P0AC800: HybrideBay logo/EV Battery Temperature Sensor "B" Circuit High

static

P0ECA00: HybrideBay logo/EV Battery Temperature Sensor System - Multiple Sensor
Correlation

static

New customer code
Object of complaint
running gear -> shock absorber/suspension control -> roll compensation
running gear -> adaptive suspension, pitch and roll compensation
vehicle service -> vehicle diagnosis

Complaint type
Position
functionality -> without function / defect
functionality
control units, services

New workshop code
Object of complaint

Complaint type

running gear -> actuation, dynamics and braking controls -> control unit for anti-roll bar decoupling

functionality -> faulty

Vehicle data
Bentayga
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
4V14A9 2017 E
*
*
*
4V14A9 2018 E
*
*
*
Chassis numbers
Manufacturer Filler Type Filler MY Factory From To
SJA

*

Documents
Document name
master.xml

*

*

*

Fault
status

C

016647 021273

Prod from Prod to

Position

Technical product information
Bentayga W12 - BentleyeBay logo dynamic ride system fault displayed in Driver Instrument Panel

Transaction No.: 2051553/1

Customer statement / workshop findings
BentleyeBay logo dynamic ride system fault displayed in the Driver Instrument Panel.

Technical background
Diagnostic Trouble Code/s (DTC’s) stored in the Battery Energy Control Module 2 (Super capacitor) The following DTC’s relating to HybrideBay logo EV Battery
Temp Sensor system faults can be logged either individually or combined - P0A1F00 - P0A9E00 – P0AC800 - P0ECA00
The Super capacitor part number must be checked, should the part numbers be as shown below and the symptoms/DTC’s are as
previously described please carry out the instructions within the Measure section of this TPI
Should the part number be different from the numbers shown below and the symptoms and/or the DTC’s are not as previously
described – Please raise a DISS query

4M0.915.169.C

4M0.915.169.D

4M0.915.169.E

Following a successful update, the part number will change to 4M0.915.169.F with Software version 114

Production change
All VIN’s post SJAAF14V6JC021273 have the latest specification Super capacitor fitted

Measure
1. Ensure a suitable battery charger is correctly connected to the vehicle electrical system for the duration of this procedure

Figure 1
2. Ensure the ignition key is located in the remote control key reader and switch on the ignition (see Figure 1)
3. Connect the BentleyeBay logo approved diagnostic tool to the vehicle On Board Diagnostic (OBD) socket. NOTE: The process is Initiated via BentleyeBay logo
diagnostic tool (VAS 6150C or similar) using a hard wire connection to the vehicle OBD socket, Bluetooth connections should not be used
Your BentleyeBay logo diagnostic tester must be loaded with BentleyeBay logo Brand Diagnostic Data Version 2.24.7 or higher
4. From the diagnostic tool main desktop select Off board Diagnostic Information System
5. Select – Start diagnosis
6. Select – Model / Engine
7. Select guided fault finding to check and clear the vehicle of any fault codes. NOTE: At this stage when requested to make a Target/Actual
comparison do not perform this action select NO

Figure 2
8. Referring to Figure 2, Select Special functions (1), Select SVM – Problem related Hardware/Software Update (2), Select Perform test (3)

Figure 3
9. Referring to Figure 3, at the SVM screen (1) enter the specific SVM code 4V021TPIUPDATE02 and then select Adopt (2)

10. Referring to Figure 4, Check you have entered the correct SVM code (1) and select Yes (2)
11. When prompted enter your global user ID and password
12. Follow the on screen prompts to continue through the procedure, identification data will be transferred
13. Once software that requires changing is detected select Done/Continue - Follow all onscreen prompts, the online connection will deliver the
required software to the tester

Figure 4
14. Select Yes at Update programming 21 to update 21 – Battery Energy Control Module 2 (see Figure 4 point 1)
15. During update a progress bar willbe displayed
16. Once the battery energy control module 2 is updated an automatic SVM will take place

Figure 5
17. Select Done/Continue at successfully complete to finalise the update (see Figure 5)
18. Select Guided fault finding to check and clear the vehicle of any fault codes generated as a result of performing this campaign

Make a Target/Actual comparison - Follow allon screen prompts

Warranty accounting instructions
Software update only
Warranty Type

110 or 910

Labour Operation Code

01 29 00 04

Damage Service Number

93 03

Damage Code

00 40

Time

40 TU

1

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TSB/Document ID: 20515531

Replacement Service Bulletin Number:

MFR Communication Date: 2018-08-02

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

MFR Component System:

MFR Component Subsystem:


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