NUMBER:
GROUP:
DATE:

08-014-15
Electrical
February 18, 2015

This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-106-14 DATED DECEMBER
05, 2014, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE
HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE UPDATING THE PART
NUMBERS.
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE
TRANSMITTAL (RRT) 14-100. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's
HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS
APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN
TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF
WARRANTY.
SUBJECT:
RES RBZ RHB RHR Poor Audio Quality
OVERVIEW:
This bulletin involves replacing the radio, if required.
MODELS:
2015

(JK)

Jeep Wrangler

NOTE: This bulletin applies to vehicles built on or before July 13, 2014, (MDH
0713XX) equipped with one of the following radios:
• Uconnect 130 AM/FM/CD/MP3 (sales code RES).
• Uconnect 430 CD/DVD/MP3/HDD (sales code RBZ).
• Uconnect 430N CD/DVD/MP3/HDD/NAV (sales code RHB).
• Uconnect 730N CD/DVD/MP3/HDD/NAV (sales code RHR).
SYMPTOM/CONDITION:
A customer may experience poor audio quality and vehicles with RHB radios may have
poor navigation language.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in
TechCONNECT, verify no DTCs are set. If DTCs are present, record them on the repair
order and repair as necessary before proceeding further with this bulletin.
If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair.

08-014-15

-2-

PARTS REQUIRED:
Qty.

Part No.

Description

1 (AR)

**68252823AA**

Radio - RES With RSC

1 (AR)

**68252824AA**

Radio - RES Without RSC

1 (AR)

68252825AA

Radio - RES With RSC and RSP

1 (AR)

68245854AA

Radio - RBZ

1 (AR)

68245855AB

Radio - RBZ With RSC

1 (AR)

68245849AA

Radio - RHB

1 (AR)

68224874AA

Radio - RHR

NOTE: This RRT will not use the exchange order process, the NEW radios are to be
ordered using the normal Mopar parts order process.
NOTE: The radio that are removed from the vehicle does NOT have to be returned.
REPAIR PROCEDURE:
1. Create a vehicle scan report using the Scan Tool (wiTECH). Check the scan report if
the vehicle has one of the following radio part numbers.
• RES - 05091164AC
• RES - 05091196AC
• RES - 05091198AC
• RBZ - 05091308AE
• RBZ - 05091309AE
• RHB - 05091338AF
• RHR - 05091653AE
2. Does the vehicle have one of the part numbers listed above?
a. Yes >>> Proceed to Step #3.
b. No >>> This bulletin does not pertain, normal diagnostics needs to be performed. If
the vehicle has an open RRT use the inspect LOP (08-60-02-E1) to close the active
RRT.
3. Replace the radio following the procedure in TechCONNECT > 08 - Electrical/8A Audio/Video/Entertainment/Connectivity/RADIO/Removal/Installation.

-3-

08-014-15

POLICY:
Reimbursable within the provisions of the warranty.
NOTE: Claims for this RRT will require RA authorization for the Message Codes PE1
and LH1. Please submit the claim with RA for processing.
TIME ALLOWANCE:
Labor Operation
No:

Description

Skill Category

Amount

08-60-02-E1

Radio - Inspect Only
(1 - Semi-Skilled)

6 - Electrical
and Body
Systems

0.2 Hrs.

08-60-02-E2

Radio - Inspect and Replace (RES
Radio)
(1 - Semi-Skilled)

6 - Electrical
and Body
Systems

0.4 Hrs.

08-60-02-E3

Radio - Inspect and Replace (RHR,
RBZ or RHB Radio)
(1 - Semi-Skilled)

6 - Electrical
and Body
Systems

0.5 Hrs.

FAILURE CODE:
ZZ

Service Action