NUMBER:
GROUP:
DATE:

07-004-15
Cooling
March 18, 2015

This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE
TRANSMITTAL (RRT) 15-027. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's
HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS
APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN
TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF
WARRANTY.
THE wiTECH SOFTWARE LEVEL MUST BE AT 15.03 OR HIGHER TO PERFORM THIS
PROCEDURE.
SUBJECT:
Malfunction Indicator Lamp (MIL) Illuminated DTC P1D73 Active Grill Shutter (AGS)
Performance
OVERVIEW:
This bulletin involves inspecting and securing the AGS actuator motor case housing.
MODELS:
2014 - 2015

(DS)

Ram 1500 Pickup

2015

(DX)

Ram 1500 Pickup (Mexico)

NOTE: The RRT applies to 2015 vehicles built on or before February 01, 2015 (MDH
0201XX) equipped with Active Grille Shutters (sales code MDX) and 3.6L V6
24V VVT Engine (sales code ERB) or 5.7L V8 HEMI MDS VVT Engine (sales
code EZH).
NOTE: This bulletin applies to vehicles built on or before February 01, 2015 (MDH
0201XX) equipped with Active Grille Shutters (sales code MDX) and 3.6L V6
24V VVT Engine (sales code ERB) or 5.7L V8 HEMI MDS VVT Engine (sales
code EZH).
SYMPTOM/CONDITION:
The customer may describe the MIL is illuminated. On further inspection the technician
may find the following Diagnostic Trouble Code (DTC) P1D73 Active Grill Shutter (AGS)
Performance.

07-004-15

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DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in
TechCONNECT, verify all engine systems are functioning as designed. If DTCs or
symptom conditions, other than the ones listed above are present, record the issues on the
repair order and repair as necessary before proceeding further with this bulletin.
If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other
customers that describe the symptom/condition listed above or if the technician finds the
DTC, perform the Repair Procedure.
REPAIR PROCEDURE:
1. Remove the six push pin fasteners (1) from upper radiator seal (Fig. 1).
2. Remove the upper radiator seal (2) (Fig. 1).

Fig. 1 Remove Upper Radiator Seal
1 - Push Pin Fasteners
2 - Upper Radiator Seal

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07-004-15

3. Locate the AGS actuator motor case housing (1) (Fig. 2).

Fig. 2 Locate AGS Actuator Motor Case Housing
1 - Actuator Motor Case Housing

4. Inspect the AGS actuator motor case housing for unlocked retainer (1) and separation
(2) of the actuator motor case housing halves (Fig. 3).
5. Is an unlocked retainer (1) and/or housing separation (2) visible? As shown in (Fig. 3).
a. Yes >>> Proceed to Step #8.
b. No >>> Continue to Step #6.

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Fig. 3 Inspect Actuator Motor Case Housing For Separation
1 - Retainer Unlocked
2 - Housing Separation

6. Grasp both halves of the actuator housing and apply outward pressure while
inspecting for any separation movement between the housing halves (Fig. 4).
7. Was any movement or housing separation visible while applying outward pressure?
a. Yes >>> Continue to Step #8.
b. No >>> This bulletin has been completed. Install the upper radiator seal and use
LOP (23-02-01-95) to close the active RRT. If DTC P1D73 was present, normal
diagnosis may need to be performed.

Fig. 4 Attempt To Separate Actuator Motor Case Housing Halves

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07-004-15

8. Engage the actuator motor case housing retainer by using adjustable pliers to close
the housing halves (Fig. 5).

Fig. 5 Engage Actuator Motor Case Housing With Adjustable Pliers
1 - Adjustable Pliers
2 - Actuator Motor Case Housing

9. Inspect for engagement of the AGS actuator motor case housing retainer (1) and that
no separation (2) is visible between the actuator motor case housing halves (Fig. 6).

07-004-15

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Fig. 6 Inspect Actuator Motor Case Housing For Engagement
1 - Retainer Locked
2 - Housing Halves Closed

10. Grasp both halves of the actuator housing and apply outward pressure while
inspecting for any separation movement between the housing halves (Fig. 7).
11. Was any movement or housing separation visible while applying outward pressure?
a. Yes >>> Continue to Step #12.
b. No >>> This bulletin has been completed. Install the upper radiator seal and use
LOP (23-02-01-95) to close the active RRT. If DTC P1D73 was present, clear the
DTC and check the AGS for proper operation.

Fig. 7 Confirm Actuator Motor Case Housing Is Engaged

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07-004-15

12. Repeat Step #8 through Step #11. If the AGS actuator motor case housing retainer
fails to lock after repeated attempts, continue to Step #13.
13. Replace the AGS assembly and clear any DTCs that may have been set. Refer to the
detailed service procedures available in DealerCONNECT> TechCONNECT under:
Service Info> 23 - Body> Exterior> GRILLE, Active Shutter> Removal/Installation.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:

Description

Skill Category

Amount

23-02-01-95

Inspect and Lock Active Grille Shutter
Housing Retainer
(0 - Introduction)

6 - Electrical
and Body
Systems

0.2 Hrs.

23-02-01-96

Inspect and Replace Active Grille
Shutter Assembly
(0 - Introduction)

6 - Electrical
and Body
Systems

0.5 Hrs.

FAILURE CODE:
ZZ

Service Action