NHTSA ID Number: 10144698
Manufacturer Communication Number: On-car analysis
TSB/Document Date: 2018-09-17
Summary
On-car analysis list of Customer Complaints: Customer states the oil light is on
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TSB/Document ID: On-car analysis
Replacement Service Bulletin Number:
MFR Communication Date: 2015-09-04
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
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Body
ChassisElectrical
Powertrain
On-car analysis list from September 4th, 2015
please contact VW
Helpline before attempting repair
Models
MY
Engine
Topic
Customer Complaint
Jetta, Golf, Passat
15
2.0TDI CVCA/CRUA
All
Oil Light
Customer states the oil light is on
Jetta Hybrid
13 ‐ 15
All
All
P309F and P309D Fault Code
Mil‐on no electric drive mode, untouched vehicles
All
Map Sensor
Mil‐on with fault code P0068 and/or P1158, untouched vehicles
All
Cat Converter
Mil‐on with fault code P0420 and P0430, untouched vehicles
(Must contain both faults)
1.8T
(CPRA, CPKA)
2.0T
(CPPA, CPLA)
3.6L
(CDVB)
Jetta, Passat,
Beetle, Beetle
Conv
14‐15
Passat
12‐13
Golf, Jetta, Passat,
Golf Sportwagen,
Beetle, Beetle
Conv
15
2.0TDI
(CVCA, CRUA)
All
Glow Plug
MIL‐on with glow plug pressure sensor faults and a confirmed loose glow
plug connector with no previous repairs
Tiguan, EOS, CC
12‐15
All
All
P2015 in ECM
Mil‐on with fault code P2015
Tiguan
15
All
All
P0455 in ECM
Touareg
11‐15
3.0L
(CATA/CNRB)
All
P0087/Fuel Pump Noise/Crank‐No‐Start
Jetta, Passat,
Beetle, Beetle
Conv
15
1.8T
(CPRA, CPKA)
2.0T
(CPPA, CPLA)
All
Injector
MIL‐on misfire faults
(injector must be confirmed to be the cause of misfire)
Passat
14‐15
All
All
Backup Camera Inoperative
Backup camera is completely inoperative (static)
Passat
14
All
All
Front brake caliper
Excess front brake dust or uneven brake pad wear
(VINS EC050000 – EC065000 only)
(untouched vehicles only)
Passat
14
All
All
AC Compressor N280/No compressor pressure
Customer states that A/C is inoperative. A/C blows warm.
Passat
15
All
All
Dashboard Noise
Customer states there is a squeak or rattle from the left or right side of
the dashboard
(only vehicles after VIN FC054650)
MIL‐on with P0455
(untouched vehicle with no previous EVAP related repairs)
Customer states crank no start, in‐tank fuel pump making noise, possibly
with P0087
(No previous repairs for High Pressure Pump concerns)
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