Loading...

NHTSA ID Number: 10144685

Manufacturer Communication Number: SSP-990293

TSB/Document Date: 2018-09-17


Summary

eSelf-Study Program 990293 - 2019 AudieBay logo A8


window. There are differences depending on the window
type. The AudieBay logo A8 has a total of three types of rear
windows. The antenna structure is very similar on TSG¹) and
LSG²) (privacy windows) (image 666_025).

Antenna Amplifier 2
R111

This is not the case with insulated glass. Its particularly
powerful heating wires are installed in a special foil and
cannot be used as antennas (image 666_026, page 27)
¹) Tempered safety glass
²) Laminated safety glass

DAB antenna

AM antenna

DAB connection
FM2 connection

25

AM antenna

DAB antenna 2
(wire marked in green)

Antenna Amplifier
R24

FM1/AM/DAB connection

666_025

26

DAB connection
FM2
connection

DAB antenna

AM antenna

DAB antenna 2

Antenna Amplifier 2
R111

FM1/AM/DAB connection
Antenna Amplifier
R24

666_026

Bluetooth

Wi-Fi

The AudieBay logo A8 may be equipped with up to two Bluetooth
antennas. One is used to connect external devices to the
MMI and is located in Information Electronics Control
Module J794. The second one is optional. It is integrated
in the roof antenna and connected at Driver Assistance
Systems Control Module J1121 (zFAS). Both antennas
support Bluetooth Low Energy (standard 4.0). This standard provides for a maximum range of approximately
10.9 yd (10 m).

In the AudieBay logo A8, Vehicle Interior Communication Antenna
R364 is located on the base of the interior rear view mirror.
It is no longer in J794. It now supports two frequencies:
2.4 GHz and 5 GHz. This allows even better reception. The
Wi-Fi standard is 802.11 ac. At 5 GHz, the data transfer is
up to 300 Mbit/s.
If the conditions are met, the AudieBay logo tablet and the Rear Seat
Remote always use the 5 GHz frequency. All other mobile
devices which are connected to J794 via Wi-Fi determine
which frequency to use themselves.

Reference
The Bluetooth antenna in the roof antenna is not yet available at the launch of the 2019 AudieBay logo A8 .
Further information will be provided at a later date.
27

Roof Antenna
The following connections in the roof antenna are possible in North America:
›› SDARS
›› Navigation
›› Telephone
Because of the different openings on glass and steel roofs, there are different roof antennas for each version.

Antenna filter for GPS R110
If the AudieBay logo vehicle tracking system (PR number 7I1/7I2),
the signal from the GPS antenna is split in GPS Antenna
Splitter R110. The GPS signal is forwarded from R110 to
J794 and J533 (connected gateway).

SDARS

Navigation

R110 is installed directly in the wiring harness. The
antenna filter is a passive component and does not have
self-diagnostic capability.
Diagnosis of the GPS antenna is performed by J533. If
there are problems, R110 should be considered.

Telephone
Roof antenna (glass roof, North America)

666_028

Signal input from roof antenna

666_029

Signal output to
J533

Signal output to
J794

GPS Antenna Splitter R110

28

Mobile phone antennas
The roof antenna of the 2019 A8 is used for both Information Electronics Control Module 1 J794 and Data Bus On
Board Diagnostic Interface J533. In most cases the signal
from the roof antenna is sent from J533 directly to J794. If
J533 requires use of the roof antenna, for example, in the
event of an AudieBay logo emergency call, the connection to J794 is
ended.

This increases the bandwidth ↗ accordingly and allows for
higher data transfer rates. Data transfer rates of up to 300
Mbit/s can therefore be achieved.
The number of mobile phone antennas in the AudieBay logo A8 is
variable. Depending on the vehicle’s equipment, there may
be up to three antennas in the bumper, one on the roof and
one under the rear right side window.

A second antenna is connected to J533. It is installed in the
rear bumper. J533 determines which of the two antennas
to use for communication based on the signal strength.
The LTE Advanced standard with carriereBay logo aggregation is used
in the AudieBay logo A8. In this system, the signal is not transmitted
via only one channel, but via several at the same time.

LTE Antenna 1
R297
Emergency Call Module Antenna 2
R322

LTE Antenna 2
R306
Cellular Telephone Amplifier 2
R328

LTE Antenna 4
R331

Cellular Telephone Amplifier
R86

Emergency Call Module
Antenna
R263
666_030

LTE Antenna 3
R330

29

Versions
Diagrams of antenna configurations are provided below. They depend on the vehicle’s equipment. The maximum possible
number of antennas is shown.

Vehicles without AudieBay logo connect vehicle-related services
(IW0)
Information Electronics
Control Module 1
J794

Mobile Device Charger 2
J1147

Cellular Telephone
Amplifier 2
R328

LTE Antenna 4
R331
LTE/UMTS/GSM
Voice/data

LTE Antenna 2
Data
R306
Mobile Device Charger 1
J1146

LTE Antenna 1
LTE/UMTS/GSM
Voice1)/data
R297

Cellular Telephone
Amplifier
R86

LTE Antenna 3
R330
LTE/UMTS/GSM
Voice/data

666_031

Vehicles with AudieBay logo connect vehicle-related services (IW3)

Information Electronics Control
Module 1
J794

GPS Antenna Splitter
(only installed with vehicle tracking system)
R110

LTE Antenna 2
Data
R306

Data Bus On Board Diagnostic Interface
(connected gateway)
J533

Emergency Call Module Antenna 2
R322
LTE Antenna 1
LTE/data
R297

Emergency Call
Module Antenna
R263
666_032

Note
For better clarity, the optional AudieBay logo phone boxes are not illustrated on the image “Vehicles with AudieBay logo connect vehicle-related
services”.
30

AudieBay logo phone box
General information
Up to two AudieBay logo phone boxes are available for the AudieBay logo A8.
Both are capable of self-diagnosis at AudieBay logo (for the first time
at AudieBay logo) and participants in MIB-CAN.
The designation in service is:
For the front AudieBay logo phone box:
›› Mobile Device Charger 1 J1146.

Depending on the vehicle’s equipment, the control module
hardware may be identical. Because of the different diagnosis Address Words, they must be installed in the correct
location. They have different part numbers to help ensure
that they are not interchanged.
In the AudieBay logo A8, the AudieBay logo phone box supports the LTE standard along with GSM and UMTS. LTE-enabled compensors
(antenna amplifier for mobile telephone) are installed for
this.

For the rear AudieBay logo phone box:
›› Mobile Device Charger 2 J1147.

The Qi standard is supported for the wireless charging
function.

Telephone antenna

Antenna circuit board

666_068

Charging coils for wireless
charging

NFC antenna
LTE antenna input
NFC antenna output

Circuit board

Power supply and
MIB-CAN

666_067

31

Mobile Device Charger 1 for mobile devices

666_049

Mobile Device Charger 1 J1146
The AudieBay logo phone box is available in the following option
dependent versions:
›› With external antenna connection and wireless charging
(9ZE).
›› Without external antenna connection, wireless charging
only (9ZV).
The display showing information on the charging status of
a smartphone in the front AudieBay logo phone box is displayed in
the MMI menu.
The compensor belonging to the charging unit J1146 has
the designation Cellular Telephone Amplifier R86.
Mobile Device Charger 1 for mobile devices with
AudieBay logo connect key

666_050

Cellular Telephone Amplifier R86

666_069

Mobile Device Charger 2 J1147

666_051

Mobile Device Charger 2 J1147
Three option dependent versions of J1147 are available:
4-seat vehicle
›› Wireless charging only (QF6).
›› External antenna connection and wireless charging
(QF7).
5-seat vehicle
›› External antenna connection only (QF8).
On 5-seat vehicles, the rear AudieBay logo phone box is installed in
the center armrest. Wireless charging is not available here
because of cooling difficulties. The rear AudieBay logo phone box
only has the external antenna connection; its PR number is
QF8.
The display showing information on the charging status of
a smartphone in the rear AudieBay logo phone box is shown on the
Rear Seat Remote.
If the rear AudieBay logo phone box is not equipped with wireless
charging, it is no longer a CAN control module. Its designation is then Roof Antenna R126. R126 exchanges information with Information Electronics Control Module 1 J794
via a PWM signal.
The compensor belonging to Mobile Device Charger 2 has
the designation Cellular Telephone Amplifier 2.

Note
The switch-on information for both compensors is still provided by Information Electronics Control Module J794 as a
12V signal.
32

Diagnosis
Address Word 00DE is used to diagnose Mobile Device
Charger 1. Mobile Device Charger 2 J1147 is diagnosed via
Address Word DF. Along with MVs, it is now possible to
diagnose the external antenna.
Any software update for the mobile device chargers is
always provided to the MMI via a full update.
Diagnosis for Telephone Baseplate R126 is done via Information Electronics Control Module 1 J794.

666_065

Function displays
The wireless charging function can be deactivated individually for front and rear if necessary.
If there is a smartphone with wireless charging function in
the front AudieBay logo phone box, the charging function is shown
on the front MMI display.
The Rear Seat Remote (SCON ↗) shows a corresponding
display if a smartphone is in the rear AudieBay logo phone box.
A corresponding notification is given if a smartphone is left
in the AudieBay logo phone box when the user is leaving the vehicle.

Notification on MMI display

666_054

Notification on Rear Seat Remote

666_055

This notification is triggered for the front AudieBay logo phone box
when:
›› A smartphone is in the front AudieBay logo phone box
›› Terminal 15 is off
›› The door is open (Terminal S off)
The notification is triggered for the Rear Seat Remote
when:
›› A smartphone is in the rear AudieBay logo phone box.
›› A rear seat belt is unbuckled.
›› The corresponding rear door is open.

Phone box registration
When a customer purchases a vehicle equipped with a
phone box, the phone box must be registered with their cell
phone carriereBay logo. The registration information is entered on a
form downloadable from ServiceNet.
Dealers will find the vehicle specific information on a
sticker in the luggage compartment.

33

Rear Seat Remote
A Rear Seat Remote is available in the 2019 A8. The device
is referred to internally as SCON (Smart Remote Control). It
can be ordered as an option, but is required if the following
equipment is ordered:
›› Telephone in rear.
›› 4-zone climate control.
›› Massage seats in rear.
›› Reclining rear seats.
›› Matrix reading lights in rear.

Rear Seat Remote in vehicle

666_058

Wireless Control Head 1 E859)

666_059

Design
The Rear Seat Remote has two components: Auxiliary
Display Control Head 1 E857 and Wireless Control Head 1
E589.

Remote control
With its 5.7” display, Wireless Control Head 1 E859 is
similar to a large smartphone. Unlike a regular smartphone, however, it has been developed specifically for
in-vehicle use and conforms to crash safety requirements.
The display is always in landscape format, with the exception of the telephone function, which is in portrait.
The remote control display has the following specifications:

Power supply
(minus)

Data

Data

Power supply
(minus)

›› OLED display ↗ with 1920 x 1080 pixels.
›› Permanently installed lithium-ion battery (2800 mAh).
›› Integrated speaker and microphone for telephone calls.
›› Wi-Fi connection to J794 via 5 GHz frequency.
›› Two volume buttons.
All information shown on the remote control and provided
directly by the vehicle is received via the Wi-Fi hotspot of
J794. For this reason, Wi-Fi must be activated in J794.
666_060

Power supply (plus)

Power supply (plus)

Connections on the remote control

Note
Only one telephone call at a time can be made via J794. It is not possible to have an active call in the front via the hands-free
system and in the rear via the remote control.
34

Auxiliary Display Control Head 1 E857
Auxiliary Display Control Head 1 E857 serves as the remote
control’s mounting and power supply. It is also used for
diagnostic functions and to bond a new remote control in
the event of renewal.
The retainer is connected to Information Electronics
Control Module 1 J794 via MIB-CAN.
A magnet in the retainer ensures that the remote control
does not slip out when engaged in the retainer.

Function
The Rear Seat Remote can be used to control the following
functions:

Terminal 30
MIB-CAN Low

›› Telephone handset
›› Radio and media
›› Sound system
›› Rear climate control system

MIB-CAN High
Terminal 31

›› Massage seats in rear
›› Reclining rear seats
›› Seat adjustment

Not used
Not used

›› Rear seat ventilation
›› Passenger seat adjustment

Auxiliary Display Control Head 1 E857 (retainer)

666_061

Telephone menu display

666_063

Display when private mode is active

666_064

›› Rear Seat Entertainment
›› Interior lighting
›› Matrix reading lights
›› Panorama sunroof
›› Rear and side window blinds

Telephone handset function
The remote control must be taken out of its retainer and
held like a smartphone to be used as a telephone handset.
The display is only switched to portrait mode for the telephone function.
The remote control does not have an integrated telephone
module. It is designed as a separate handset for a smartphone connected to J794.
If the rear passengers do not wish for smartphone calls to
be shown on the front MMI display, they can select “Private
mode”.

35

Diagnosis
E857 and Wireless Control Head 1 E859 can both be
accessed via Address Word 00E0 using the VAS Scan Tool.
The following functions are available:
››
››
››
››

Fault memory.
Measured value blocks.
Output check diagnosis.
Adaptation.

A software update for the Rear Seat Remote can only be
performed in conjunction with an update of the entire
infotainment system.
When needed, the right button (volume down) must be
held to reset Wireless Control Head 1 E859.
A new remote control must always be adapted to the
vehicle as it is a participant in the component protection

12345

SaleBestseller No. 1
TOPDON RLink J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Enhanced J2534 VCI, Supports J2534/D-PDU/CAN-FD/DoIP, Compatible with 18+ Vehicle Brands, No OE Software Provided
289 Reviews
TOPDON RLink J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Enhanced J2534 VCI, Supports J2534/D-PDU/CAN-FD/DoIP, Compatible with 18+ Vehicle Brands, No OE Software Provided
  • J2534 Pass-Thru Programmer: TOPDON RLink J2534 is an...
  • All-in-One OEM Diagnostics: This J2534 ECU programming tool...
  • Proven Performance You Can Trust: Backed by over 10000 real...
  • Integrated Excellence, Always Up-to-Date: Featuring the...
  • Efficiency Meets Versatility: Engineered to support three...
SaleBestseller No. 2
TOPDON RLink J2534 Reprogramming Tool, High-Speed J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Supports J2534/D-PDU/CAN-FD/DoIP, 17+ Vehicle Brands Supported
  • Advanced VCI Box, Industry-leading J2534 Pass-Thru...
  • High-Speed OEM-Level Diagnostics & Programming: Unlock true...
  • Coverage for 17 Car Brands & Ultra Reliability: Works...
  • User-Friendly RLink Platform & Expert Support: TOPDON’s...
  • 6.6 ft USB-C Cable & Portable Storage Case: The RLink J...

Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API


 


If the PDF is very large, it may not load in the preview below.

Download PDF [5.68 MB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: SSP-990293

Replacement Service Bulletin Number:

MFR Communication Date: 2018-06-29

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
108 Reviews
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
  • Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
  • 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
  • Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.

Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API


 

Sale
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU C0ding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
334 Reviews
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU C0ding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
  • Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCAeBay logo Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
  • 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCAeBay logo AutoAuth: Now supports FCAeBay logo SGW module for ChryslereBay logo, for JeepeBay logo, for DodgeeBay logo (2018+), for FiateBay logo (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for FordeBay logo, for LincolneBay logo, and for MazdaeBay logo ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
  • 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
  • Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMWeBay logo, for Benz and offline for BENZ, for MIT, along with PMI functions for FordeBay logo, for MazdaeBay logo, and for LincolneBay logo. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
  • OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently

Last update on 2026-06-30 / Affiliate links / Images from Amazon Product Advertising API


 

2026 BOSSCOMM IF745 Scanner Diagnostic Tool, Check Engine Code Reader with 6 Resets, ABS Bleeder/Oil/EPB/SAS/Throttle/Battery, Scanner Diagnostic Tool for Vehicles, Lifetime Free Update, Auto VIN
  • 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
  • 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
  • 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
  • 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.​
  • 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.

Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API


 


This product presentation was made with AAWP plugin.

Share to...