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NHTSA ID Number: 10144484

Manufacturer Communication Number: ITB01-024e

TSB/Document Date: 2018-09-17


Summary

NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.


Classification:

Reference:

Date:

BT01-011e

ITB01-024e

April 4, 2018

NEW PAINT GUARD FILM REMOVAL INFORMATION
This bulletin has been amended. The publication date has been revised to include the latest models and model years.
No other changes have been made. Please discard previous versions of this bulletin.

APPLIED VEHICLES:

New, Unsold Vehicles with PGF in Dealer Stock

SERVICE INFORMATION

Paint Guard Film (PGF) provides temporary paint finish protection. It protects the paint finish during vehicle
handling, transportation and storage from such harmful elements as acid rain, iron particles, bird droppings,
tree sap, and other environmental contaminants.

The PGF NissaneBay logo currently uses is supplied by American Biltrite Inc. and Kansai Paint Co. Ltd.
CAUTION:

PGF CANNOT remain on the vehicle body for more than six (6) months after the vehicle's
manufacture date. PGF must be removed at the end of six months.

PGF CANNOT remain on the vehicle bumper fascia for more than three (3) months after the
vehicle's manufacture date. PGF must be removed at the end of three months.

InfinitieBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe
that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your InfinitieBay logo retailer to determine if this
applies to your vehicle.
1/2

SERVICE PROCEDURE
Before PGF removal, thoroughly rinse the vehicle to remove dirt or dust. On very hot days (90F or higher), it is
extremely important to rinse the vehicle, preferably in the shade, to stabilize or lower the body panel/bumper
fascia temperature. This will help prevent thin lines of PGF adhesive residue from remaining on the painted
surfaces. These adhesive residue lines are most noticeable on darker or black painted vehicles.
If PGF adhesive residue lines remain after removal of PGF, immediately wipe them off with a clean soft cotton
cloth and an appropriate cleaning product.
NOTE: The residue lines will become more difficult to remove the longer they are exposed to sunlight.
CAUTION: While removing the residue, you must use care not to scratcheBay logo or mar the paint.
Appropriate Cleaning Products:

3M General Purpose Adhesive Cleaner, P/N 08984 (quart) *

3M General Purpose Adhesive Cleaner, P/N 08987 (20oz. Aerosol) *

3MTM Specialty Adhesive Remover 38984 (quart, low VOC) *

3MTM Specialty Adhesive Remover 38987 (aerosol, low VOC) *

Naphtha (low VOC) *

* For chemical availability, refer to the manufacturer’s website.
NOTE: To optimize new vehicle presentation, it is important to remove any PGF residue prior to
customer delivery.
For details on paint swell recovery procedures, refer to Technical Bulletin ITB99-043, “Paint
Swells/Stains/Spots Under Paint Guard Film.”

2/2

ITB01-024e

1

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TSB/Document ID: ITB01-024e

Replacement Service Bulletin Number:

MFR Communication Date: 2018-04-04

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

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