•
•

Power meter instead of a tachometer.
Special display in the instrument cluster.
Animated display on MMI screen.
High voltage battery charge indicator instead of coolant
temperature display.

Displays in power meter
The power meter displays various vehicle operating states
and the power output or charging capacity of the hybrid
system during the trip.

1

2

3

4

5

6

7

Sender 1
635 km
600 km
35 km

2027
D1

97.0

km

+22.5°C

627_048

12

11

10

9

8

European instrument cluster shown in illustration

Key:
1
2
3
4
5
6

Vehicle ready "Hybrid Ready", "Terminal 15 on" and "Enable
terminal 50 on" depending on the enabling conditions
Electric driving (engine starting is possible) or hybrid driving
Threshold for EV mode
Economical driving (partial throttle range)
Full throttle range
Internal combustion engine 100%

7
8
9
10
11
12

Electric drive motor provides assistance in addition to
maximum engine torque (boost)
Fuel gauge
Charge level of high voltage battery
Terminal 15 off or terminal 15 on and terminal 50 off
Hydraulic braking in addition to electrical braking
Energy recovery by recuperation (under braking and acceleration)

39

Displays in the instrument cluster
The driver can see the energy flow within the high voltage
system.

The messages displayed in the dash panel insert and/or
MMI display can be used for this purpose.

Status of the hybrid system

Charging cycle display

EV mode is activated.

Information on range of high voltage battery charge and
charging duration.

Sender 1
e-tron mode:
EV
activated

50 km
02:14 h

D7

+21.5°C

0/0

(European instrument cluster shown in illustration)

627_061

(European instrument cluster shown in illustration)

627_062

Information on the hybrid system

Range display

A system malfunction has occurred and the driver is
prompted to take the vehicle in for servicing.

The range of the electric motor and the internal combustion engine are displayed.

Range with electric motor
Total range
Range with
internal combustion engine

Sender 1
720 km

Drive:
system malfunction!
Please take vehicle
in for servicing

670 km
50 km

2004
–10 °C

(European instrument cluster shown in illustration)

40

D1

627_063

km

77.0
+21.5°C

(European instrument cluster shown in illustration)

627_049

Displays on the MMI screen
Energy flow display
The energy flow is indicated to the driver on the screen.

627_050a

e-tron statistics
The driver can call up the e-tron statistics on the display.
"Emission-free:"
• distance covered with zero emissions
(electric + coasting + recuperation)
"Fuel grade:"
• distance covered with the internal combustion engine
Statistics can be displayed for actual trip and total distance
covered. The current display is dependent on the onboard
computer.

12:00
627_064a

Charging and e-tron mode
The driver can view the settings.

627_065b

41

Service
Service interval overview for North American region
Service recommendations can be viewed through the MMI.

Flexible service event
(ROW)

Mileage based service event

Time based service event

625_073a

Overview of maintenance intervals for vehicles in the USA
The Audi A3 Sportback e-tron is generally subject to fixed
inspection and maintenance intervals in the US market.

The value for the next inspection is 15,000 miles / 730
days for new vehicles. The next inspection after this is done
together with the oil change at 20,000 miles / 730 days.

25,000 miles /
3 years

35,000 miles /
4 years

Oil change service

15,000 miles /
2 years

Inspection with oil change

Inspection with oil change

5000 miles /
1 year

Oil change service

Oil change service

The value indicated for the next oil change is 5,000 miles /
365 days for new vehicles. The next oil change after this is
set at 10,000 miles / 365 days.

45,000 miles /
5 years

627_018

42

Frequently Asked Questions (FAQs)
Extreme care should be taken when working on hybrid vehicles. You must always follow relevant regulations and guidelines.
This information will help you recognize hazards, enabling you to respond promptly and correctly in the event of an accident.

Q: Can the 2016 Audi A3 Sportback e-tron be washed in an
automatic car wash?

Q: What additional tasks should be performed as part of
PDI?

A: Yes, the 2016 Audi A3 Sportback e-tron can be washed in
an automatic car wash without any special restrictions.

A: No additional preparations are needed for high voltage
components during the PDI of the 2016 Audi A3 Sportback
e-tron. In transport mode, the electric motor is used solely
as a generator, which means that electric driving, boost,
start-stop, and recuperation are not possible. In this mode,
the high voltage battery is continually charged as long as
the combustion engine is running.

Q: Can you perform an engine wash on the 2016 Audi A3
Sportback e-tron?
A: You can perform an engine wash on the 2016 Audi A3
Sportback e-tron as long as you observe accepted
environmental
rules. If using a high pressure sprayer, do not aim it
directly at high voltage components.
Q: What should I do if the vehicle needs to be towed?
A: The vehicle should be transported by flat bed towing. If
this is not possible, it must be flat towed (front or rear
axles
must not be raised) and a towing speed of 31 mph (50
km/h) must not be exceeded.
Q: Can the 2016 Audi A3 Sportback e-tron be driven
without a high voltage battery?
A: Any malfunction in the high voltage battery will trigger
defined error mechanisms in the system. In the event of a
more serious defect, the high voltage system will usually
shut down. If this happens, the vehicle can only be driven
until the 12V battery is discharged.
Q: What do I need to know about raising the vehicle on a
car lift, wheel alignment platform, or brake test platform?
A: There are no special instructions for the 2016 Audi A3
Sportback e-tron that differ from the standard Audi Q5.
Important: if the ignition is switched ON, the combustion
engine may start.

Q: What needs to be kept in mind when the 2016 Audi A3
Sportback e-tron is parked or stored?
A: Please refer to the standard checklist for vehicles in
stock and in storage. This list describes what activities need
to be carried out and when.
Q: What should be done in the event of an accident?
A: First, either someone in the car or a rescue worker
should switch OFF the ignition. This process is the same as
in any Audi vehicle. The high voltage system in the 2016
Audi A3 Sportback e-tron is automatically shut down when
the belt tensioners or airbags are activated. There is no
need for emergency responders to isolate it. Details are
provided in a separate manual for emergency services.
Q: What type of voltage and current are there in the high
voltage system of the 2016 Audi A3 Sportback e-tron?
A: When the high voltage system is active, direct current
(DC) voltage flows through the electric A/C compressor,
high voltage battery, and power electronics. The electric
motor operates with alternating current (AC) voltage. An
extra capacitor is fitted in the power electronics to serve as
a power reserve. This capacitor is discharged when the
ignition is switched OFF.
Q: What levels of voltage and currents are dangerous?

Q: Does the customer require special training for the 2016
Audi A3 Sportback e-tron?
A: The customer does not need any special training.
However, the information in the owner’s manual specific to
hybrid technology should be noted.
Q: What service work can be done by the customer?

A: Alternating voltage of 25V or above and direct voltage of
60V or above are dangerous. Maximum contact voltage
must not exceed 50V for alternating current (AC) voltage or
120V for direct current (DC) voltage. A current of
approximately 5mA or more can be recognized by the
human body, with a current of approximately 10mA or
more representing a serious safety hazard.

A: All non-high voltage system service work can be done by
the customer, as with any other Audi vehicle. However,
work on the high voltage system should only be done by a
trained high voltage technician at an authorized service
center in accordance with Audi guidelines.

43

Q: What are the effects of alternating current (AC) and
direct current (DC) if a person comes in direct bodily
contact with these currents?

Q: What first aid should be given following an electrical
accident?
A: If the person is verbally unresponsive:

A: Alternating current (AC): Direct contact with this current
will add a harmful disruptive electrical current to the
human body that can trigger involuntary vibrations in the
muscles and heart. The lower the frequency, the more
dangerous the voltage. Ventricular fibrillation (heartbeat
alteration and/or heart stoppage) can result. Without
prompt first aid, this can prove fatal. Direct current (DC):
Direct contact with this current can break down (liquefy)
body tissues through electrolytic dissolution, resulting in
tissue poisoning. This damage will only be noticeable
several days after the DC direct contact, and if left
untreated, can be fatal.

1.
2.
3.
4.

The AED will only supply a shock to the patient if it
detects an abnormal or no heartbeat, and can return
the patient to a normal heartbeat. Even when the AED
is successful, the patient should still be treated by a
first responder team.

Q: What are the effects and after effects of electrical
accidents?
A: Shock effect: Risk of injury from uncontrolled
movements and loss of balance.
Thermal effect: Burns and carbonizations at the entry and
exit points of the current, as well as internal burns.
Resulting stress to the kidneys may be fatal.
Chemical effect: Blood and cell fluids are broken down by
electrolysis. The result is serious poisoning that becomes
noticeable after several days
Effect on muscles: Muscle contractions and impairment of
controlling brain functions. Consequences may include loss
of movement, contraction of the lung muscles (breathing
stops), and arrhythmia (ventricular fibrillation, heart stops
pumping).

If the person is verbally responsive:
1.
2.

A: It is important to follow these instructions:
1.
2.

4.

A: It is important to follow these instructions:
5.
1.
2.
3.

4.

44

Consider your own safety first.
Do not touch someone who is in direct contact with
electrical voltage.
If possible, de-energize the electrical system.
Immediately switch OFF the vehicle’s ignition or
unplug the service connector for the high voltage
system.
Separate the person or electrical conductor from the
power source with a non-conductive object (for
example, a wooden plank or broom handle).

Cool any burns and cover with a sterile lintfree
dressing.
The person must be examined by a doctor to help
prevent after effects.

Q: What should I do in the event of an accident involving
batteries or battery contents?

3.
Q: What should I do if a person is touching and/ or is in
direct contact with electrical voltage?

Check pulse and breathing.
Call 911 or arrange for someone else to make the call
without delay.
Perform artificial respiration and CPR until EMS arrives.
If it appears that the person has stopped breathing or
their heart is in distress, use an automated external
defibrillator (AED) to quickly diagnose and treat them.
AEDs are simple to use, with their proper use taught in
first aid and CPR classes.

If skin contact occurs, rinse well with water.
In the case of gas inhalation, move the person to fresh
air.
If eye contact occurs, rinse with plenty of water (for at
least 10 minutes).
If battery contents are swallowed, the person should
drink plenty of water, but not so much that vomiting is
induced.
Seek medical treatment.

Self-study programs
For more information please refer to the following Self-study programs.

Self-Study Program 990123

eSelf Study Program 990143

The 2015 Audi A3 Introduction
Audi Q5 hybrid quattro

SSP 600223
Audi Q5 Hybrid quattro

SSP 690143
The 2015 Audi A3 Introduction

45

Notes

46

Knowledge assessment
An On-Line Knowledge Assessment (exam) is Available for this eSelf-Study Program.
The Knowledge Assessment is required for Certification credit.
You can find this Knowledge Assessment at:
www.accessaudi.com
From the accessaudi.com Homepage:
• Click on the “ACADEMY” tab
• Click on the “Academy site” link
• Click on the Course Catalog Search and select “600285 - The 2016 Audi Sportback e-tron”
Please submit any questions or inquiries via the Academy CRC Online Support Form
which is located under the “Support” tab or the “Contact Us” tab of the Academy CRC.

Thank you for reading this eSelf-Study Program and taking the assessment.

47

600285
All rights reserved.
Technical specifications are
subject to change without notice.
Audi of America, LLC
2200 Ferdinand Porsche Drive
Herndon, VA 20171
48