Attention: Mazda General Managers, Sales, Service & Parts Managers
Subject: CarPlay/Android Auto Retrofit Kit Distribution and Shipments for 2018 Mazda6
Dear Dealer Partners,
As previously communicated, Apple CarPlay™ and Android Auto™ will soon be available as a Genuine
Mazda Accessory for the 2018 Mazda6 beginning in early September and we are pleased to share the
initial kit shipment information in advance of shipment arrivals to your dealerships.
Starting the week of August 27th, Mazda Dealers will begin receiving shipments of a predetermined
allocation of Apple CarPlay™/Android Auto™ Retrofit Kits for use on 2018 Mazda6 vehicles, with all
dealers having received stock by September 1st. These initial allocations are expected to meet the
initial demand for both the no-cost upgrade on Touring and above for current and new owners
(including unsold inventory), as well as those Sport trim owners wishing to purchase the upgrade.
For those Touring and above vehicles eligible for a no-cost upgrade, Customer Satisfaction Program:
CSP02 - 2018 MAZDA6 CARPLAY AA has been created to reimburse dealers for parts and labor
expense using the Warranty Claim system in eMDCS. Claim information instructions are available in
eMDCS and MGSS under CSP02.
2018 Mazda6 Sport trim owners wishing to add the feature to their vehicles may opt to do so via
purchase - MSRP $199 + Labor.
Installation Instructions can be found at the following link: Click Here for Installation Instructions
For the most up-to-date part detail information including Dealer Net and Suggested Installation Time,
please visit the Accessory eCatalog located at MXConnect -> Accessories -> Accessory eCatalog -> p/n
0000-8F-Z34.
Should dealers deplete their 2018 Mazda6 Kit inventory, and customers continue to schedule
installation appointments, dealers may order additional inventory starting September 5th on
MXConnect Mazda Special Restricted Parts Ordering screen, requiring a valid/unused/unclaimed 2018
Mazda6 VIN. If you need assistance with ordering, please contact Dealer Assistance Group at
[email protected] or call 877-727-6626 – Option 2.

ROB MILNE
Sr. Dir., SCM & TSD
9301 US Operations Executive
T: 949-727-6577 • M: 949-648-9536
[email protected]

Mazda North American Operations
Irvine, CA 92618-2922

Subject:
CSP02 - 2018 MAZDA6 CARPLAY ANDROID AUTO

.:

Last Issued: 08/19/2018

DESCRIPTION
Installations Instructions can be found below and here:
https://ecatalog.trademotion.com/content/itemDocuments/1014/MAZDA6%20SCREEN%20MIRROR%20C9
22%20V6%20605.pdf
For those Touring and above vehicles eligible for a no-cost upgrade, Customer Satisfaction Program:
CSP02 - 2018 MAZDA6 CARPLAY AA has been created to reimburse dealers for parts and labor expense
using the Warranty Claim system in eMDCS. Claim information instructions are available in eMDCS and
MGSS under CSP02.

Page 1 of 1
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2018 Mazda North American Operations, U.S.A.

PARTS AND WARRANTY INFORMATION
CUSTOMER SATISFACTION PROGRAM CSP02

OUTLINE OF REPAIR
This is a Customer Satisfaction program to install Apple CarPlay or Android Auto capable
accessory free of charge to owners of the 2018 Mazda6 Touring models and above. This
program does not include 2018 Mazda6 Sport trims.

Dealers are to install this accessory free of charge.

SUBJECT VEHICLES
Model

VIN Range

Build Date Range

2018 Mazda6
Touring, Grand Touring, Grand Touring
Reserve and Signature Models

JM1 GL**** J*******

Note: Sport models are not subject to
this program

From June 1, 2017
through end of 2018MY
Mazda6 production
(late 2018, date TBD)

The asterisk symbol “*” can be any letter or number.

OWNER NOTIFICATION
Mazda will notify U.S. owners beginning September 2018.
Owners will be informed they should bring their vehicle to their local Mazda dealer for
this accessory installation.

PARTS INFORMATION
Description

Part Number

Install kit

0000-8F-Z34

Quantity
1

Notes
Contains: 1 of each
TK78669U0C
C922V6605

Page 1 of 2

PARTS AND WARRANTY INFORMATION
CUSTOMER SATISFACTION PROGRAM CSP02

WARRANTY CLAIM PROCESSING INFORMATION*
Installation of CarPlay Android Auto Accessory
Process Number
Symptom Code
Damage Code
Part Number Main Cause
Quantity
Related Part
Quantity
Labor Operation Number
Labor Hours

J1808A
99
99
TK78-66-9U0C
1
C922-V6-605
1
YY800XRX
1.5 hrs.

Page 2 of 2

Installation Instructions can be found at the following link: Click Here for Installation Instructions
For the most up-to-date part detail information including Dealer Net and Suggested Installation Time,
please visit the Accessory eCatalog located at MXConnect -> Accessories -> Accessory eCatalog -> p/n
0000-8F-Z34.

ROB MILNE
Sr. Dir., SCM & TSD
9301 US Operations Executive
T: 949-727-6577 • M: 949-648-9536
[email protected]

The firmware MUST BE UPDATED FIRST
before beginning the installation.
If an older version of the CMU software is being used, the CarPlay/Android Auto-compatible USB hub may not
be recognized.
The software must be v70.00.21 or later. If not be sure to update the software.
Once the CMU has been attached to the CarPlay/Android Auto-compatible USB hub, the software cannot be
updated.

1. PARTS
 Verify that the kit includes all the following parts and that the parts are not dirty, scratched, or damaged.
Part

Part name

Qty

USB cable
(Gray/Blue-Brown)

１

Tie wrap (L=200mm)

９

Owner's manual
Parts list

Part

Each１

【Sold separately】 The following part is also necessary for installation.
HUB unit (Part No. TK78 66 9U0**)
Part name
Qty
Part
HUB unit

１

Common-2

Part name
USB cable
(Gray/Green-Black)

Sponge tape

(100×30mm 10 sheets)

Qty

１

３

2. BEFORE INSTALLATION
REQUIRED TOOLS
☆Phillips screwdriver
☆Wrench or Glasses wrench
☆Scissors

☆Torque wrench
☆Fastener remover
☆Scale

OTHER PREPARATIONS
☆Soft clean cloth
☆IPA (Isopropyl alcohol)

☆Socket wrench
☆Tape-wrapped flathead screwdriver

☆Protective tape

☆Mat

☆Ratchet
☆Nipper

☆Protective gloves

WARNING
When the negative battery is
connected during operation, may
cause electric shock or other
personal injuries. Disconnect the
negative cable before
/installation.

Before performing any work,
park the vehicle on level ground,
apply the parking brake securely,
and then block the wheels.

Secure the harness with the
band (part included) so it doesn’t
dangle. If not, it may cause a
short, accident, or fire.

Do not pull the harness with
excessive force. Doing so can
cause a breakage or a shortrelated accident, as well as an
electrical short or fire.

When connecting/dis- connecting
connectors, grasp the
connectors, not the wires.
Otherwise a short, and an
accident from poor contact or fire
may occur.

Make sure the connector is
securely pressed in until a click
sound is heard.
Otherwise, a fire or other
accident may occur due to an
open circuit or poor contact.

Excessive length of tie wrap may
interfere with other parts and
cause damage.

Put the removed parts and the
parts in the kit on the protective
sheet to prevent scratches.

CAUTION
Using improper tools may cause
damage and/or broken parts.
Use the correct tool for the job.

Wrap protective tape around
screwdrivers and fastener
remover tools to prevent
scratching the vehicle.

If there is dust, dirt or grease on
the adhesion surface, the
adhesive strength of the doublesided adhesive tape will splotch
and adhesive power of the tape
will be reduced. Wash and
degrease the surface of the
adhesion area before applying
the double-sided adhesive tape.
Be sure to wash interior and
exterior parts using IPA
(isopropyl alcohol).

ADVICE
Refer to the Workshop Manual
for removal and installation of
vehicle parts.

Common-3

3. CONNECTION DIAGRAM

*1： To prevent noise, wrap the disconnected vehicle wiring harness connector with a piece of sponge tape
(100 x 30 mm).
The diagram shows the case when there is a single vehicle wiring harness connector.
If there are two vehicle wiring harness connectors, carry out the same procedure for both connectors.

Common-4

4. HUB UNIT INSTALLATION
1． Remove the AUX unit from the vehicle, and then install the HUB unit (sold separately).

CAUTION
 For details on removal and installation of parts, refer to the corresponding vehicle's Workshop manual.
 Parts that have been removed will not be reused.

5. OPERATION CHECK
With the vehicle on, select APPLICATIONS from the Mazda Connect Home Screen and verify that the options for
Apple CarPlay and Android Auto are shown.
While following the procedure given in the Workshop manual, use the diagnosis assist function of the connectivity
master unit or the diagnostic device to check that no service codes are displayed.

Common-5

MAZDA6
■ LH

The firmware MUST BE UPDATED FIRST
before beginning the installation.
If an older version of the CMU software is being used, the CarPlay/Android Auto-compatible USB hub may not
be recognized.
The software must be v70.00.21 or later. If not be sure to update the software.
Once the CMU has been attached to the CarPlay/Android Auto-compatible USB hub, the software cannot be
updated.

1. INSTALLATION VIEW
Sponge tape
(100×30mm)

USB cable
Tie wrap

Tie wrap

Tie wrap×3

Sponge tape
(100×30mm) ×8

Sponge tape
(100×30mm) ×2

Excess length of USB cable

Tie wrap

Sponge tape
(100×30mm)
Tie wrap

Sponge tape
(100×30mm) ×11
HUB unit 【Sold separately】

MAZDA6-1

MAZDA6
2. VEHICLE PART REMOVAL
Remove the following vehicle parts.
CAUTION

 The removed vehicle parts will be reused. Be careful not to get injured and not to lose any of the vehicle parts.
 The parts and methods of removal and installation may vary depending on the vehicle model. Refer to the
corresponding Workshop manual for the vehicle being worked on.
If the procedures in the Workshop manual are not followed, accidents may result. In addition, it may cause
problems with vehicle operation.

④

⑥

⑤

③

②

➈

⑧
①
②
③
④
⑤
⑥
⑦
⑧
⑨

Negative battery cable disconnection
Glove compartment
Decoration panel
Audio panel
Center panel
Center display
Passenger-side side wall
Console panel
Console up

MAZDA6-2

⑦

MAZDA6
3. BEFORE INSTALLATION
■ Winding sponge tape
1． Wind sponge tape (100 mm x 30 mm) around the USB cable.

4. CABLE ROUTING
1． To prevent noise, wrap the disconnected vehicle wiring harness connector with a piece of sponge tape (100 x
30 mm).
2． Align the ends of the vehicle wiring harness connector and the USB cable connector.
3． Bend back the vehicle wiring harness connector, and then use a tie wrap to secure the vehicle wiring harness
together with the USB cable.
4． Secure the USB cable to the vehicle wiring harness with a tie wrap.

Vehicle front

MAZDA6-3

MAZDA6
5． Slide the seat forward and push the USB cable into the rear console.

Vehicle front

6． Slide the seat back and then remove the fastener.

Vehicle front

MAZDA6-4

MAZDA6
7． Push the USB cable into the rear console and then install the fastener.

Vehicle front

8． Wind sponge tape (100 mm x 30 mm) around the USB cable.

MAZDA6-5

MAZDA6
9． Route the USB cable to the underside of the center display.

Vehicle front

10． To prevent noise, wrap the disconnected vehicle wiring harness connector with a piece of sponge tape (100 x
30 mm).
11． Align the ends of the vehicle wiring harness connector and the USB cable connector.
12． Bend back the vehicle wiring harness connector, and then use a tie wrap to secure the vehicle wiring harness
together with the USB cable.
13． Secure the USB cable to the vehicle wiring harness with a tie wrap.

Vehicle front

MAZDA6-6

MAZDA6
14． Secure the USB cable to the dashboard member with tie wraps.

Vehicle front

15． Bind the excess length of USB cable together and secure it with sponge tapes (100 x 30 mm).
16． Push the excess length of USB cable under the floor carpet.

Vehicle front

MAZDA6-7

MAZDA6
5. CAUTIONS WHEN RE-INSTALLING
1． Reinstall parts in the reverse order of the installation procedure in “VEHICLE PARTS REMOVAL”.
(Refer to "3. CONNECTION DIAGRAM" on P.4 for details on connecting the USB cable connector.)
2． Refer to “Required servicing after disconnecting/connecting negative battery cable” in the vehicle workshop
manual or the owner’s manual to restore the vehicle functions.
3． Perform reinstallation and inspection of the vehicle parts.
Refer to "5. OPERATION CHECK on P5 to carry out an operation check.

MAZDA6-8