Technical
Service Bulletin

Mazda North American Operations
Irvine, CA 92618-2922

Subject:
PAINT DAMAGE CAUSING POOR APPEARANCE ON ALUMINUM
WHEELS

Bulletin No.: 02-003/18

Last Issued: 07/30/2018

BULLETIN NOTES
This bulletin supersedes the previously issued bulletin(s) listed below: The changes are noted in Red.

Previous TSBs:

Date(s) Issued:

02-003/18

02/13/2018

02-002/17

03/09/17 and 01/06/17

APPLICABLE MODEL(S)/VINS
2011-2014 Mazda2
2010-2013 Mazda3
2014-2016 Mazda3 (Mexico Spec.) vehicles with VINs lower than JM1BM******355940 (produced before
June 23, 2016)
2016 Mazda6 vehicles with VINs lower than JM1GJ******488592 (produced before June 30, 2016)
2017 Mazda6 vehicles with VINs lower than JM1GL******110566 (produced before Sept. 09, 2016)
2007-2015 CX-9 vehicles with VINs JM3TB******100082 through 470223 (produced from Oct. 24, 2006 to
Nov. 18, 2015)
2016-2017 CX-9 vehicles with VINs JM3TC******100053 through 135222 (produced from Feb. 11, 2016 to
Dec. 27, 2016)

DESCRIPTION
Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions
shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly
or entirely.

Page 1 of 5
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2018 Mazda North American Operations, U.S.A.

Bulletin No.: 02-003/18

Last Issued: 07/30/2018

Black Spot

White Spot

Discolored

Blackened

Flaking / Peeling

Customers having this concern should have their vehicle repaired using the following repair procedure.

REPAIR PROCEDURE
1. Verify customer concern.
2. Is the aluminum alloy type wheel concern caused by an outside influence?




No: Go to step 3.
Yes: This service bulletin does not apply.

3. Replace the affected aluminum wheel(s). Refer to MGSS online WHEEL BALANCE ADJUSTMENT
(ALUMINUM ALLOY WHEEL).
4. Verify repair.

Page 2 of 5
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2018 Mazda North American Operations, U.S.A.

Bulletin No.: 02-003/18

Last Issued: 07/30/2018

PARTS INFORMATION
Parts Number

Wheel Spec.

Applicable Model(s)

Notes

9965-K9-6560

16 x 6.5J

2011-2014 Mazda2

---

9965-K7-6560

16 x 6.5J

2010-2013 Mazda3

---

9965-B5-7070

17 x 7J

2010-2013 Mazda3

---

18 x 7J (Bright)

2014-2016 Mazda3

---

9965-20-7590

19 x 7.5J (Bright)

2016-2017 Mazda6

---

9965-30-8080

18 x 8J (Bright)

2016-2017 CX-9

---

9965-07-7500

20 x 7.5J

2007-2015 CX-9

---

20 x 7.5J

2016-2017 CX-9

---

9965-59-7080

Description

Qty.

Aluminum Wheel

1-4

9965-04-8500
BBM2-37-143A
or BHA4-37-143

Washer Seal

---

Mazda2, Mazda3, CX-9

[R]

GS1D-37-141A

Valve Nut

---

Mazda2, Mazda3, CX-9

---

9963-60-4140

Air Valve

---

CX-9

[R]

9963-60-4130
or 9963-60-4140

Air Valve

---

Mazda2, Mazda3

[R]

BHA4-37-142

Valve Seal

---

Mazda2, Mazda3, CX-9

[R]

NOTE: When ordering parts, refer to the GEPC to select the applicable parts for the subject vehicle.
[R] = Replace

Page 3 of 5
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2018 Mazda North American Operations, U.S.A.

Bulletin No.: 02-003/18

Last Issued: 07/30/2018

Mazda2, Mazda3 and CX-9

1

Air Valve

2

Valve Nut

3

Washer Seal

WARRANTY INFORMATION
NOTE:





This warranty information applies only to verified customer complaints on vehicles eligible for
warranty repair.
This repair will be covered under Mazda's New Vehicle Limited Warranty term.
Additional diagnostic time cannot be claimed for this repair.

Warranty Type
Symptom Code
Damage Code
Part Number Main Cause

A
52
9X
9965-20-7590 - (19 x 7.5J) Mazda6
9965-K9-6560 - (16 x 6.5J) Mazda2
9965-K7-6560 - (16 x 6.5J) Mazda3
9965-B5-7070 - (17 x 7J) Mazda3
9965-59-7080 - (18 x 7J) Mazda3
9965-07-7500 - (20 x 7.5J) CX-9
9965-04-8500 - (20 x 8.5) CX-9
9965-30-8080 - (18 x 8J) CX-9

Page 4 of 5
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2018 Mazda North American Operations, U.S.A.

Bulletin No.: 02-003/18

Last Issued: 07/30/2018

Quantity

1-4
Mazda6

Labor Operation Number / Labor Hours:
XXMB8ARX / 0.4 Hrs. (Replaced one (1) wheel)
XXMB8BRX / 0.7 Hrs. (Replaced two (2) wheels)
XXMB8CRX / 0.9 Hrs. (Replaced three (3) wheels)
XXMB8DRX / 1.1 Hrs. (Replaced four (4) wheels)
Mazda2 / Mazda3
XXMB8ARX / 0.5 Hrs. (Replaced one (1) wheel)
XXMB8BRX / 0.8 Hrs. (Replaced two (2) wheels)
XXMB8CRX / 1.0 Hrs. (Replaced three (3) wheels)
XXMB8DRX / 1.3 Hrs. (Replaced four (4) wheels)
CX-9
XXMB8ARX / 0.5 Hrs. (Replaced one (1) wheel)
XXMB8BRX / 0.7 Hrs. (Replaced two (2) wheels)
XXMB8CRX / 0.9 Hrs. (Replaced three (3) wheels)
XXMB8DRX / 1.2 Hrs. (Replaced four (4) wheels)
NOTE: If wheel replacement is performed by an independent tire shop, enter the actual repair cost with the
sublet code "Z9".

Page 5 of 5
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2018 Mazda North American Operations, U.S.A.