SERVICE PROCEDURE
18508
June, 2018
SUBJECT:

SAFETY RECALL
Emergency Window Release Latch on certain IC
Bus® CE Series school bus models built 15 March
2017 thru 22 January 2018 with feature code
0510140.

DEFECT DESCRIPTION
Certain school buses may not conform to Federal Motor Vehicle Safety Standard
(FMVSS) 217 / Canadian Federal Motor Vehicle Safety Standard (CMVSS) 217
– The force necessary to operate the emergency window release latch may
exceed the maximum allowable force of 20 lbs. In the event of a motor vehicle
accident or vehicle fire, passengers may have difficulty pulling the release handle
which could hinder a quick exit of the bus and increase the risk of personal injury
or death.

MODELS INVOLVED
This safety recall involves certain IC Bus® CE Series school bus models built 15
March 2017 thru 22 January 2018 with feature code 0510140.

ELIGIBILITY
This procedure applies ONLY to vehicles marked in the International® Service
PortalSM with safety recall 18508. Also complete any other open campaigns listed
on the Service Portal at this time.

PARTS INFORMATION
NOTE: Only WD-40® Specialist® DIRT & DUST RESISTANT DRY LUBE PTFE
SPRAY can be used for this campaign; no other equivalent PTFE dry
lubricant can be used.
Part Number

Part Description
WD-40 Specialist® DIRT & DUST RESISTANT DRY
LUBE PTFE SRAY
®

Source Locally

Quantity
As
Needed

VEHICLE RECALL 18508
© 2018 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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SERVICE PROCEDURE
WARNING! To prevent property damage, personal injury, and / or death,
park vehicle on hard flat surface, turn the engine off, set the parking brake
and install wheel chocks to prevent the vehicle from moving in either
direction.
WARNING! To prevent personal injury and / or death, always wear safe eye
protection when performing vehicle maintenance.

1. Park vehicle on flat surface.
2. Shift transmission to Park or Neutral and set parking brake.
3. Turn vehicle to Key OFF position.
4. Install wheel chocks.

Figure 1. Emergency Exit Window Lift Handle
1. Lift handle

5. Starting on driver-side of vehicle, pull up on emergency exit lift handle
(Figure 1, Item 1) and push open emergency exit window.

VEHICLE RECALL 18508
© 2018 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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Figure 2. Upper Tab
1. Upper tab

6. Locate upper tab (Figure 2, Item 1).

VEHICLE RECALL 18508
© 2018 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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Figure 3. Tab Wells
1. Recessed surfaces

7. Using WD-40® Specialist®, apply lubricant to recessed surfaces located in
the wells of upper tab and lower tab (Figure 3, Item 1).
NOTE: Upper tab and lower tab move in tandem.
8. To allow lubricant to penetrate mechanisms, slide upper tab up and down
repeatedly.

VEHICLE RECALL 18508
© 2018 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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Figure 4. Handle Catch
1. Recessed surface
2. Slide

9. Locate handle catch.
10. Using WD-40 Specialist, apply lubricant to recessed surfaces above and
below slide (Figure 4, Items 1 & 2).
11. To allow lubricant to penetrate mechanism, move slide up and down
repeatedly.
12. Move slide down. Slide must be in down position in order for window to
close completely.
13. Grasp emergency exit lift handle and pull window closed.
14. Push emergency exit lift handle to lock window.
15. Open, close, and lock window twice to ensure mechanisms are working
freely.
16. Repeat Steps 5 through 15 for each side emergency window.
17. Remove wheel chocks.

END OF SERVICE PROCEDURE

VEHICLE RECALL 18508
© 2018 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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LABOR INFORMATION
Operation Number
A40-18508-1
A40-18508-2
A40-18508-3
A40-18508-4

Description
Lube Tabs & Release Mechanism; 2 Windows
Lube Tabs & Release Mechanism; 4 Windows
Lube Tabs & Release Mechanism; 6 Windows
Lube Tabs & Release Mechanism; 8 Windows

Time
0.2 hrs
0.3 hrs
0.4 hrs
0.5 hrs

CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with this
campaign must be marked with a CTS-1075
Campaign Identification Label.
Complete the label and attach on a clean surface
next to the vehicle identification number (VIN) plate.

ADMINISTRATIVE / DEALER RESPONSIBILITIES
WARRANTY CLAIMS
Warranty claim expense is to be charged to Warranty. Claims are to be
submitted in the normal manner, making reference to Safety Recall 18508.
Section 7 of the Warranty Policy and Procedures Manual contains further
information related to the submission and processing of AFC / Recall claims.
As with all claim submissions, items acquired locally must be submitted in the
“Other Charges” tab. The cost of any bulk items (such as a bag of cable tie
straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the
cost of the individual pieces / amount used during each repair.

VEHICLE RECALL 18508
© 2018 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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UNITED STATES AND POSSESSIONS
The National Traffic and Motor Vehicle Safety Act, as amended, provides that
each vehicle that is subject to a vehicle recall campaign must be adequately
repaired within a reasonable time after the owner has tendered it for repair. A
failure to adequately repair within 60 days after a tender of a vehicle is prima
facie evidence of failure to repair within a reasonable time. If the condition is not
adequately repaired within 60 days, the owner may be entitled to replacement
with an identical or reasonable equivalent vehicle at no charge, or to a refund of
the purchase price less a reasonable allowance for depreciation.
Dealers must correct all vehicles subject to this campaign at no charge to the
owner, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Dealers should proceed immediately to make necessary correction to units in
inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your dealer location.
Dealers must make every effort to promptly schedule an appointment with each
owner to repair his or her vehicle as soon as possible. However, consistent with
the customer notification, dealers are expected to complete the repairs on the
mutually agreed upon service date.
Dealers involved in the recall process will be furnished a listing of owner names
and addresses to enable them to follow up with owners and have the vehicles
corrected. Use of this listing must be limited to this campaign because the list
may contain information obtained from state motor vehicle registration records,
VEHICLE RECALL 18508
© 2018 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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and the use of such motor vehicle registration data for purposes other than this
campaign is a violation of law in several states.
CANADA
Dealers must correct all vehicles subject to this campaign at no charge to the
owner, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Dealers should proceed immediately to make necessary correction to units in
inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your dealer location.
Dealers must make every effort to promptly schedule an appointment with each
owner to repair his or her vehicle as soon as possible. However, consistent with
the customer notification, dealers are expected to complete the repairs on the
mutually agreed upon service date.
Dealers involved in the recall process will be furnished a listing of owner names
and addresses to enable them to follow up with owners and have the vehicles
corrected. Use of this listing must be limited to this campaign because the list
may contain information obtained from state motor vehicle registration records,
and the use of such motor vehicle registration data for purposes other than this
campaign is a violation of law in several states.
EXPORT
Export Distributors should proceed immediately to make necessary correction to
units in inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your distributor location.
Export Distributors are to submit warranty claims in the usual manner making
reference to this recall number.
Export Distributors are expected to provide full cooperation and follow-up with
respect to this important subject matter. If you have any questions or need
further assistance, please contact the Regional Service Manager at your regional
office.

NAVISTAR, INC.
VEHICLE RECALL 18508
© 2018 Navistar, Inc. All rights reserved. All marks are trademarks of their respective owners.

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