Reference:

Date:

NTB18-052

July 19, 2018

VOLUNTARY SERVICE CAMPAIGN
2014-2017 VERSA NOTE; ECM REPROGRAM
PM827
CAMPAIGN ID #:
APPLIED VEHICLES: 2014-2017 Versa Note (E12)
Check Service COMM or Dealer Business Systems (DBS)
National Service History to confirm campaign eligibility.

INTRODUCTION
Nissan is conducting this voluntary service campaign on certain specific model year 20142017 Versa Note vehicles that are currently registered in the states of Arizona or Nevada.
The Engine Control Module (ECM) software will be reprogrammed. This service will be
performed at no charge to the customer for parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification number PM827 to this campaign. This number must
appear on all communication and documentation of any nature dealing with this campaign.
DEALER RESPONSIBILITY
Dealers are to repair vehicles falling within range of this campaign that enter the service
department. This includes vehicles purchased from private parties, vehicles presented by
transient (tourists) owners, and vehicles in a dealer’s inventory.

Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.

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SERVICE PROCEDURE
IMPORTANT: Before starting, make sure:


ASIST on the CONSULT PC has been synchronized (updated) to the current date.



All CONSULT-III plus (C-III plus) software updates (if any) have been installed.



The CONSULT PC is connected to the Internet (Wi-Fi or cable).

NOTE:


Most instructions for reprogramming with C-III plus are displayed on the CONSULT
PC screen.



If you are not familiar with the reprogramming procedure, click here. This will link
you to the "CONSULT- III plus (C-III plus) ECM Reprogramming" general procedure.



Take the vehicle for a 10 minute drive in order to meet the following Idle Air Volume
Learn (IAVL) conditions:
 Engine coolant temperature: 70 -100°C
(158 - 212°F)
 Battery voltage: More than 12.9V (At idle)
 Transmission: Warmed up
Figure A



After reprogramming is complete, you will be required to perform Idle Air Volume
Learn. The above condition are required for Idle Air Volume Learn to complete.

CAUTION:


Connect the GR8 to the 12V battery and select ECM Power Supply Mode.
If the vehicle battery voltage drops below 12.0V or rises above 15.5V during
reprogramming, the ECM may be damaged.



Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the ECM may be damaged.



Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process
will be interrupted and the ECM may be damaged.



Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.)
within range of the CONSULT PC and the plus VI. If Bluetooth® signal waves
are within range of the CONSULT PC and plus VI during reprogramming,
reprogramming may be interrupted and the ECM may be damaged.

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NTB18-052

1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure.
2 Start C-III plus.
3. Wait for the plus VI to be recognized/connected.


The serial number will display when the plus VI is recognized/connected.

4. Select Re/programming, Configuration.

Step 3:
plus VI is
recognized
Step
4

Figure 1

5. Follow the on-screen instructions and navigate the C-III plus to the screen shown in
Figure 2 on the next page.

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6. When you get to the screen shown in Figure 2, confirm this bulletin applies as follows.
A. Find the ECM Part Number and write it on the repair order.
NOTE: This is the current ECM Part Number (P/N).

6A: Current ECM P/N

Figure 2
B. Compare the P/N you wrote down to the numbers in the Current ECM Part Number
column in Table A on the next page.


If there is a match, continue with the reprogramming procedure.



If there is not a match, reprogramming is not needed. Proceed to CLAIMS
INFORMATION, “Reprogramming Not Needed”.

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Table A
VERSA NOTE: MODEL YEAR

2014

2015

2016

CURRENT ECM PART NUMBER: 237103VB1B,
3VB2B,
3VB3B,
3VB4B,
3VB5B,

3VB1C,
3VB2C,
3VB3C,
3VB4C,
3VB5C,
3VB6E,
3VB7E,
3VB8E,

3VB1D,
3VB2D,
3VB3D,
3VB4D,
3VB5D,
3VB6F
3VB7F
3VB8F

3VB1E
3VB2E
3VB3E
3VB4E
3VB5E

9MB0A, 9MB0B, 9MB0C
9MB1A, 9MB1B, 9MB1C
9MB2A, 9MB2C, 9MB2D, 9MB2E
9MB3A, 9MB3C, 9MB3D, 9MB3E
9MB4A, 9MB4C, 9MB4D, 9MB4E
9MB5A, 9MB5C, 9MB5D, 9MB5E
9MD0A,
9MD1A,
9MD2A,
9MD3A,
9MD4A,
9MD5A,

9MD0B,
9MD1B,
9MD2B,
9MD3B,
9MD4B,
9MD5B,

9ME1A,
9ME2A,
9ME3A,
9ME4A,
9ME5A,
9ME6A,

2017

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9MD0C
9MD1C
9MD2C
9MD3C
9MD4C
9MD5C

9ME1B
9ME2B
9ME3B
9ME4B
9ME5B
9ME6B

NTB18-052

7. Follow the on-screen instructions to navigate C-III plus and reprogram the ECM.
NOTES:


In some cases, more than one new P/N for reprogramming is available.
 In this case, the screen in Figure 3 displays.
 Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.



If you get this screen and it is blank (no reprogramming listed), it means there is
no reprogramming available for this vehicle.

Figure 3


Before reprogramming will start, you will be required to enter your User Name and
Password.
 The CONSULT PC must be connected to the Internet (Wi-Fi or cable).
 If you do not know your User Name and Password, contact your Service
Manager.

Figure 4
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8. When the screen in Figure 5 displays, reprogramming is complete.
NOTE: If the screen in Figure 5 does not display (indicating that reprogramming did not
complete), refer to the information on page 8.
9. Disconnect the battery charger from the vehicle.
10. Select Next.

Step
10

Figure 5

NOTE:


In the next steps, starting on page 9, you will perform Throttle Valve Closed Position,
Idle Air Volume Learn, Accelerator Closed Position, and DTC erase.



These operations are required before C-III plus will provide the final reprogramming
confirmation report.

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ECM Recovery
Do not disconnect the plus VI or shut down C-III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 6:


Check battery voltage
(12.0–15.5 V).



Ignition is ON, engine OFF.



External Bluetooth® devices
are OFF.



All electrical loads are OFF.



Select retry and follow the
on screen instructions.



“Retry” may not go through
on first attempt and can be
selected more than once.
Figure 6

If reprogramming does not complete and the “X” icon displays as shown in
Figure 7:



Check battery voltage
(12.0 – 15.5 V).



CONSULT A/C adapter is
plugged in.



Ignition is ON, engine OFF.



Transmission is in Park.



All C-III plus / VI cables are
securely connected.



All C-III plus updates are
installed.



Select Home, and restart
the reprogram procedure
from the beginning.

Figure 7

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11. Follow the on-screen instructions to perform the following:


Throttle Valve Closed Position.



Idle Air Volume Learn (IAVL).
NOTE:
 Listed below are common conditions required for IAVL to complete.
 If IAVL does not complete within a few minutes, a condition may be out of
range.
 Refer to the appropriate ESM for specific conditions required for the
vehicle you are working on.
o Engine coolant temperature: 70 -100°C (158 - 212°F)
o Battery voltage: More than 12.9V (At idle)
o Selector lever: P or N
o Electric load switch: OFF (Air conditioner, headlamp, rear window defogger)
o Steering wheel: Neutral (Straight-ahead position)
o Vehicle speed: Stopped
o Transmission: Warmed up



Accelerator Pedal Close Position Learning



Erase DTCs

Continue to the next page.

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12. When the entire reprogramming process is complete, the screen in Figure 8 will display.
13. Verify the before and after part numbers are different.
14. Print a copy of this screen (Figure 8) and attach it to the repair order for warranty
documentation.
15. Select Confirm.

Step
13

Step
14
Step
15

Figure 8
16. Close C-III plus.
17. Turn the ignition OFF.
18. Disconnect the plus VI from the vehicle.

CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
CAMPAIGN (“CM”) ID
PM827
PM827

DESCRIPTION
ECM Reprogramming
Reprogramming Not Needed

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OP CODE
PM8270
PM8272

FRT
0.4 hrs
0.3 hrs

NTB18-052