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NHTSA ID Number: 10143769

Manufacturer Communication Number: PIP5477F

TSB/Document Date: 2018-08-20


Summary

This Preliminary information communicates to the dealer technician that the 10R90 and 10L80 transmissions havebeen place on a part restriction. Dealers are to contact theProduct Quality Center before replacing the transmission assembly.


Bulletin No.: PIP5477F
Published date: 07/20/2018

Preliminary Information
PIP5477F 10L90 10L80 10 Speed Automatic Transmission
Restriction Program July 20, 2018
Models
Brand:

Model:

Model Years:

VIN:
from

to

Engine:

Transmissions:

CadillaceBay logo

Escalade Models

2018 - 2019

All

All

L86

MF6

ChevroleteBay logo

Camaro

2017 - 2019

All

All

LT4

MGL

ChevroleteBay logo

Camaro

2019

All

All

LT1

MF6

ChevroleteBay logo

Tahoe RST

2018 - 2019

All

All

L86

MF6

ChevroleteBay logo

Suburban RST

2019

All

All

L86

MF6

GMCeBay logo

Yukon Denali Models

2018 - 2019

All

All

L86

MF6

Involved Region or Country North America
Condition

Transmission Assembly

Cause

Restriction

Condition / Concern
The 10L90 and 10L80 10 Speed Automatic Transmissions are on restriction through GM PQC as part of our
ongoing quality improvement e orts to assist Engineering with product concern identi cation e ective on
07/20/18.
Your cooperation with this program is greatly appreciated.
If diagnosis has led to replacement of the transmission assembly please contact the Product Quality Center
(PQC) @ 866-654-7654 to discuss the information/diagnostics that led to the replacement of the
transmission assembly.
Note: (Do Not clear any DTCs prior to contacting the PQC).
Components that may be removed and serviced without exchange are identi ed by an "X" in the
appropriate column of the table below.
Any repairs involving transmission components not identi ed in the table below will require a transmission
replacement.
Serviceable Components

10L80 Transmission MF6, 10L90 Transmission MGL

Oil Pan
Oil Pan Gasket
Output Seal
Output Flange

X
X
X
X

Output Flange Nut

X

Oil Cooler Line Seals
Recommendations / Instructions

X

Please complete the questionnaire below before calling the PQC.
Caller’s First & Last Name/Position:
Technician’s Name/Direct Phone:
Parts Manager’s Name:
Parts Manager’s Phone and Fax Number:
Dealership’s Correct Address
Customer’s Concern:
Has the vehicle been modi ed with non-production accessories?
Is the vehicle for personal or commercial use?
If commercial, what type of use?
Describe the failure of the unit:
Why is replacement of the requested component needed?
Broadcast Code:
Serial Number:
Does the vehicle have any DTCs in any module (ECM/TCM/BCM, etc.)?
(Note: Do Not clear any DTCs prior to reviewing with engineering).
Note: [GDS must be launched from TIS to make sure all the data is captured and can be retrieved.]
Are there any transmission-related DTCs?
(Note: Do Not clear any DTCs prior to reviewing with engineering).
Are there any shifting issues (late, early, missed, no shift)?
When does the issue occur (hot, cold, under accel/decel)?
Is there any unwanted vibration?
Any other transmission performance issues?
Any leaks?
What type of leak?
Where is the leak located?
Any noise?
What kind of noise?
Where is it?
What is the frequency of noise?
When does is occur?
How long does it last?
Fluid level?
Was uid contaminated?
Note: After installation of the transmission the solenoid valves must be characterized. Failure to perform
this procedure may result in customer shift concerns. Refer to Solenoid Valve Characterization
Reprogramming for directions.

Parts Information
Description

Part Number

Quantity

Transmission Assembly
Transmission Assembly
Transmission Assembly
Transmission Assembly

24268796
24268878
24269981
24274313

1
1
1
1

Transmission Assembly
Transmission Assembly
Transmission Assembly
Transmission Assembly

24290636
24287547
24287546
24290637

1
1
1
1

Transmission Assembly

24290638

1

Warranty Information
Labor Operation
8464670

Description

Labor Time
Transmission Replacement

Use Published Labor
Operation Time

Version History
Version

Modi ed

7
05/04/2017- Updated to Change from Part Restriction to Part Exchange
Program.
6/30/2017 - Update to add model year and additional part number.
8/31/2017 - Updated to add models, transmission and part numbers.
10/16/2017 - Update to add the 2018 ChevroleteBay logo Tahoe RST model.
04/10/2018 - Update to add notes to not clear any DTCs.
07/18/2018 - Update to add models, model years and to change back to a
Part Restriction.

© 2018 General MotorseBay logo. All Rights Reserved.

1

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TSB/Document ID: PIP5477F

Replacement Service Bulletin Number:

MFR Communication Date: 2018-07-20

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


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