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NHTSA ID Number: 10143726

Manufacturer Communication Number: 01-168-09R

TSB/Document Date: 2018-08-20


Summary

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the SubarueBay logo Lock Information web-site.


2009MY
-

2010MY
-

2011MY
-

2012MY

2013MY
57497CA110
57497CA250
Yes
Edge
10
50000 - 69999
Code
F/G
1.5 mm
No
57497CA200
Yes
Laser
4IT 5+5
40000 - 49999
Depth
C
2.5 mm
No

2014MY
57497CA110
57497CA250
Yes
Edge
10
50000 - 69999
Code
F/G
1.5 mm
No
57497CA200
Yes
Laser
4IT 5+5
40000 - 49999
Depth
C
2.5 mm
No

2015MY
57497CA310
57497CA250
Yes
Edge
10
50000 - 69999
Code
F/G
1.5 mm
No
57497AL020
Yes
Laser
4IT 4+4 thin
90000 - 94999
Depth
C
2.5 mm
Yes

2016MY
57497CA310
57497CA250
Yes
Edge
10
50000 - 69999
Code
F/G
1.5 mm
No
57497AL020
Yes
Laser
4IT 4+4 thin
90000 - 94999
Depth
C
2.5 mm
Yes

2017MY
57497CA310
57497CA250
Yes
Edge
10
50000 - 69999
Code
F/G
1.5 mm
No
57497AL020
Yes
Laser
4IT 4+4 thin
90000 - 94999
Depth
C
2.5 mm
Yes

continued...

Bulletin Number: 01-168-09R; Revised: 07/24/18

Page 16 of 19

Ascent

Tribeca

Key Type & Cutting Information
2008MY
2009MY
2010MY
2011MY
2012MY
Master
57497AG35A 57497AG48A 57497XA12A 57497XA20A 57497XA20A
Sub Master
Valet
57497AG12A 57497AG12A 57497XA13A 57497XA13A 57497XA13A
Pre-cut available
No
No
No
No
No
Cut Type
Edge
Edge
Edge
Edge
Edge
Key Type
10
10
10
10
10
Key Code Series
30001-37850 30001-37850 30001-37850 30001-37850 30001-37850
Cut By
Code
Code
Code
Code
Code
Jaw
F/G
F/G
F/G
F/G
F/G
BD Laser Setup
Cutter Size
1.5 mm
1.5 mm
1.5 mm
1.5 mm
1.5 mm
Adapter Required
No
No
No
No
No
Push Button Start Emergency
-

Master
Sub Master
Valet
Pre-cut available
Cut Type
Key Type
Key Code Series
BD Laser Setup Cut By
Jaw
Cutter Size
Adapter Required
Push Button Start Emergency
Pre-cut available
Cut Type
Key Type
Key Code Series
BD Laser Setup Cut By
Jaw
Cutter Size
Adapter Required

Model

2019MY
57497XC01A
57497XC00A
Yes
Edge
10
32000 - 39999
Depth
F/G
1.5 mm
No
57497AL02A
Yes
Laser
4IT 4+4 thin
90000 - 94999
Depth
C
2.5 mm
Yes

Key Type & Cutting Information

Model

2013MY
57497XA20A
57497XA13A
No
Edge
10
30001-37850
Code
F/G
1.5 mm
No
-

2014MY
57497XA20A
57497XA13A
No
Edge
10
30001-37850
Code
F/G
1.5 mm
No
-

Depth Code Input Sequence
Edge cut key depth code input sequence
2012MY+ Impreza, 2015MY+ WRX/STI 2013MY+ Crosstrek,
2014MY+ Forester, 2015MY+ Legacy, 2015MY+ Outback

The machine will automatically populate the second row
Depth Code: 1-2-3-4-5-6-7-8-9-10
1 2 3 4 5 6 7 8 9 10
Key
Key Blank
Blank

Emergency key depth code input sequence (4IT 4+4 key)
2015MY+ Impreza, 2016MY+ WRX/STI 2015MY+ Crosstrek,
2016MY+ Forester, 2015MY+ Legacy, 2015MY+ Outback,
2015MY+ BRZ

Enter code in reverse order from sequence provided
Depth Code: 1-2-3-4-5-6-7-8
8

7

6

5

4

3

2

1

Key Blank

Emergency key depth code input sequence (4IT 5+5 key)
2013-14MY BRZ

Enter code in reverse order from sequence provided
Depth Code: 1-2-3-4-5-6-7-8-9-10
10

9

8

7

6

5

4

3

2

1

Key
KeyBlank
Blank

Emergency key depth code input sequence (4IT 5+4 key)
2015MY WRX/STI, 2014MY Crosstrek, 2014-15MY Forester

Enter code in reverse order from sequence provided
Depth Code: 1-2-3-4-5-*-7-8-9-10
10

9

8

7

*

5

4

3

2

1

Key Blank
Blank

continued...
Bulletin Number: 01-168-09R; Revised: 07/24/18

Page 17 of 19

BD Laser Max Keyonline Via PC (USB Memory Stick) Update Instruction
USB Memory stick requirements: 2-4 GB flash/thumb drive. Drive must be free of information
prior to performing the update.
1. From the main menu select:
a. Setup
b. Updates
c. Keyonline via pc
i. Do you want to update the software?
1. Select “Yes”.
ii. Please insert the USB memory stick in to the console and press “OK”.
1. The BD Laser Max will then transfer a “.csk” file to the USB memory
stick.
iii. Once the file transfer is complete the machine will display “Please remove
the USB memory stick, download the update from Keyonline website on your
personal computer and save it on the USB memory stick
1. Select “OK” and remove the USB memory stick from the console.
2. Insert USB memory stick in to desktop/laptop.
3. Visit http://bdlaser.mscdirect.com/
4. Double click “choose file”.
5. Search and select the “.csk” file downloaded from the BD Laser Max and select “open”.
6. Click “request update”
a. A dialogue box with the message “This action may require some time. Please wait”
will appear. Select “OK”.
7. The update package will then be created.
a. Once the package creation is completed select
i. For Windows users: Select “SAVE” and then “SAVE AS” under the drive that
is associated with your USB drive.
ii. For Chrome users: Select the “Show in folder” option, then pull to transfer the
file to the USB drive.
8. Once the download/transfer is complete, safely eject the USB memory stick from the
desktop/laptop.
9. Return to the BD Laser Max which displays the message “Please insert the USB memory
stick containing the update”.
a. Insert the USB memory stick and select “OK”.
10. The BD Laser Max will then display the message “Do you want to update the software?”
a. Select “yes”.
b. Please note: The update process may take some time.
11. Once the update file transfer is complete the machine will display “Software update successfully installed”. Select “OK” then remove the USB memory stick and save for future use.
1301 E. 9th Street Suite, #700 ∙ Cleveland, OH 44114
Email: [email protected]Phone: 866-438-6767
Confidential – Property of Class C Solutions Group, a business of MSC Industrial Supply Co.

continued...

Bulletin Number: 01-168-09R; Revised: 07/24/18

Page 18 of 19

Form D1
AUTHORIZATION FOR AUTOMOTIVE KEY GENERATION
and/or IMMOBILIZER SYSTEM/ANTI-THEFT SERVICES

(The LSID Holder must fill out this form, after personally looking at the photo I.D., the registration and the VIN plate on the Vehicle.
These forms are to be kept for 2 years in a secured location as per the NASTF positive I.D. Policy. The NASTF Director of
Operations will randomly audit these forms to ensure compliance with positive I.D policy. Failure to produce D-1 Forms when
requested will result in LSID registry suspension and possible termination.)
I hereby certify that I have the authority to order keys and immobilizer system reset services for the vehicle indicated below. I agree that the
information I am providing is true and correct. Further, to the maximum extent permitted by applicable law, I agree to indemnify and hold
harmless the service provider listed below and related parties providing security information from any and all liability or claims that may arise
from the performance of this service. I further agree to indemnify the automaker and their affiliates, successors, assignees, and nominees
from any and all claims, losses, or costs (including reasonable attorney's fees) arising from any acts or omissions of the service provider, the
service provider’s employees, subcontractors, or agents.

Vehicle Owner/Customer Name:
Address:
City / State / Zip Code:
Telephone:
|

Vehicle Owner/Customer Signature
Driver’s License Number 1

State

Date

Expiration Date

Other Form of ID (specify type and number):
Vehicle Year

|

|

Make

License Plate Number

|

Model

Color:

State of Vehicle Registration

Vehicle ID Number (VIN) (17 characters)

Odometer Reading (mileage):

(or)

For Dealership/Auctions:

PO / Stock #

Service Performed:

Key cut from code

Not Available: 

/
Immobilizer reset

 Other (describe below) :

VSP/Service Provider Business Name:
Phone:
Address:
City / State / Zip Code:
VSP/Technician Name
VSP/Technician Signature
Contracting Shop Owner/Manager Signature
(Item 8 of the Positive ID Policy)

|
Subaru.net Username

|

/
|

/
/

Date

/

1
IMPORTANT: Mobile Service Providers - If the VSP is not present at the time vehicle is received for service by a contracting service facility, the contracting service facility must make a
photocopy of the vehicle owner’s driver’s license and attach to this form. Additionally, a valid registration must be left with the vehicle so that the VSP can verify that the driver’s license
matches the ownership documentation.

Bulletin Number: 01-168-09R; Revised: 07/24/18

Page 19 of 19

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TSB/Document ID: 01-168-09R

Replacement Service Bulletin Number:

MFR Communication Date: 2018-07-24

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

MFR Component Subsystem:


Previous TSB

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