NHTSA ID Number: 10143643
Manufacturer Communication Number: E213C
TSB/Document Date: 2018-08-13
Summary
Non-Safety Campaign - In an effort to optimize dash lamp performance, chassis that meet certain lamp time performance criteria have been flagged for repairs.
ESB E213C: Dash Lamp Optimization Campaign – Rear NOx Sensor
Page 1 of 3
Technical Information Bulletin
E213C
Section
Engine
Subject
Dash Lamp Optimization Campaign – Rear NOx Sensor
Release Date
6/12/2018
Revision
6/28/2018: Chassis List has been updated.
Condition
The vehicle has been flagged as having met certain lamp time performance criteria.
Chassis Affected
Specific chassis equipped with PACCAR
MX-13 EPA2013 and 2017 engines.
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ESB E213C: Dash Lamp Optimization Campaign – Rear NOx Sensor
Page 2 of 3
Action
Campaign
Service all chassis affected that enter your dealership, even if the customer has no issue with the chassis.
1.
2.
3.
4.
Review the attached chassis list for your dealer code and schedule your customer(s) for service if their chassis is on
the list.
If you are not using Service Management to start repair orders, review DWWC or SIR for "Complete" next to the
"E213C" campaign code prior to performing this repair.
Also, complete ALL other open campaigns.
Follow the procedures below to make repairs as listed in the chassis list attached to this bulletin.
Warranty
WARRANTY
Through Standard Warranty (excludes Extended Warranty) or for repairs completed by 12/31/2019, whichever is greater,
Kenworth
will pay for parts at dealer net plus applicable mark-up and labor:
0.5 hours labor to replace the Rear NOx Sensor for EPA2013 engines. Use Quick Claim code E213CA.
0.3 hours labor to replace the Rear NOx Sensor for EPA2017 engines. Use Quick Claim code E213CB.
File a separate claim if diagnostics are required after replacing the part.
For chassis that have an open campaign(s), file a claim for the campaign(s).
Kenworth
dealers may perform E213C repairs on Peterbilt
chassis, but Quick Claims do not apply. For Peterbilt
chassis
repairs, use the long claim input form in DWWC selecting "Draft/Offline Claims", the "General" tab, and in the "Type of Claim"
drop down box, select "PACCAR Engine Claim", then manually enter claim codes (Campaign #, Failure type, and SRT).
CLAIM CODING
Failure Location:
043-007-096
Work Accomplished:
35
Failure Type:
185
Responsibility Code:
01
SRT Code:
043-866
Claim Type:
(0.5 hrs.
EPA2013, 0.1
hrs.
EPA2017) R&R Rear
NOx Sensor.
Does not include
any hard part for
access.
F
Parts
Parts are available from PACCAR Parts.
If a part number supersedes, ALWAYS use the latest available part number for this bulletin.
Quantity
Part Number
Description
1
1954664PRX
Rear NOx Sensor
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ESB E213C: Dash Lamp Optimization Campaign – Rear NOx Sensor
Page 3 of 3
Procedure
1.
Replace the Rear NOx Sensor.
Attachments
Chassis List
Authored by: OF
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TSB/Document ID: E213C
Replacement Service Bulletin Number:
MFR Communication Date: 2018-06-12
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: INTERIOR LIGHTING
MFR Component System:
MFR Component Subsystem:
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