NHTSA ID Number: 10143565
Manufacturer Communication Number: B651117
TSB/Document Date: 2018-08-06
Summary
NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or the: +?Navigation system starts+? message is permanently displayed; or
TIS Service Bulletin
Page 1 of 4
SI B65 11 17
Audio, Navigation, Information, Safety Systems
May 2018
Technical Service
NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE,
NAVIGATION DOES NOT START
New information provided by this revision is preceded by this symbol
.
This Service Information bulletin supersedes SI B65 11 17 dated October 2017.
What’s New:
- Procedure Section
MODEL
F06 (6 Series Gran
Coupe)
F12 (6 Series
Convertible)
F13 (6 Series Coupe)
F15 (X5)
F16 (X6)
F22 (2 Series Coupe)
F23 (2 Series
Convertible)
F25 (X3)
F26 (X4)
F30 (3 Series Sedan)
F31 (3 Series Sport
Wagon)
F32 (4 Series Coupe)
F33 (4 Series
Convertible)
F34 (3 Series Gran
Turismo)
F36 (4 Series Gran
Coupe)
F48 (X1 sDrive 28i or
xDrive 28i)
F80 (M3 Sedan)
F82 (M4 Coupe)
F83 (M4 Convertible)
F85 (X5 M)
F86 (X6 M)
F87 (M2 Coupe)
G12 (7 Series)
G30 (5 Series Sedan)
With option SA0609 - Navigation Professional (Head Unit High 2 / NBT Evo)
Produced through 11/1/2017
SITUATION
A. Navigation system will not start at all or the: “Navigation system starts” message is permanently
displayed; or
B. While attempting to update the Navigation system’s map, it will not update.
CAUSE
Subfolder on internal Hard Disk Drive (HDD) is missing.
CORRECTION
Update maps via ISTA or with USB memory device.
Reprogram vehicle with ISTA 4.08.2X if necessary
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TIS Service Bulletin
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PROCEDURE
For conditions that are similar to the situation described:
1. Perform diagnosis with the latest version of ISTA.
Are there any significant, related fault codes?
YES- continue diagnosis with ISTA.
NO – go to next step.
2. Attempt to update the map via ISTA or by USB memory stick
Was map update successful?
YES- repair is complete.
NO – Go to next step.
3. Program the vehicle using ISTA 4.08.2X or higher. After programming, update the map via ISTA or
by USB memory stick
All affected vehicles
Target integration level: 17-11-500 or higher
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the
latest software.
Always connect a BMW
-approved battery charger/power supply (SI B04 23 10).
For information on programming and coding with ISTA/P, refer to CenterNet / TIS / Technical Documentation /
Diagnostics and Programming / Programming Documentation.
WARRANTY INFORMATION
Note: Updating the map via ISTA or by USB memory device is not claimable.
The following portion is covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars
and Light Trucks.
Defect Code:
6512680200
Situation A
Labor Operation:
Labor Allowance:
Description:
00 00 006
Refer to KSD2
Performing “vehicle test” (with vehicle
diagnosis system – checking faults) (Main
work)
Refer to KSD2
Performing “vehicle test” (with vehicle
diagnosis system – checking faults) (Plus
Or:
00 00 556
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TIS Service Bulletin
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work)
And:
61 21 528
Refer to KSD2
Connect an approved battery
charger/power supply (indicated in KSD 2
as Charging battery)
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00
00 006.
And, additionally for the:
e-Vehicles
Labor Operation:
Labor Allowance:
Description:
61 25 910
Refer to KSD2
Recharging high-voltage battery unit (to
high voltage charging socket)
Labor Operation:
Labor Allowance:
Description:
61 00 730
Refer to KSD2
Programming/encoding control unit(s)
Labor Operation:
Labor Allowance:
Description:
00 00 556
Refer to KSD2
Performing “vehicle test” (with vehicle
diagnosis system – checking faults) (Plus
work)
Refer to KSD2
Connect an approved battery
charger/power supply (indicated in KSD 2
as Charging battery)
Labor Operation:
Labor Allowance:
Description:
61 25 910
Refer to KSD2
Recharging high-voltage battery unit (to
high voltage charging socket)
And:
Or:
Situation B
And:
61 21 528
And, additionally for the:
e-Vehicles
And:
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TIS Service Bulletin
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Labor Operation:
Labor Allowance:
Description:
61 00 730
Refer to KSD2
Programming/encoding control unit(s)
Refer to KSD2 for the corresponding flat rate unit (FRU) allowances.
Vehicle Programming and Coding
When ISTA/P automatically reprograms and codes all the vehicle’s control modules that currently do not have
the latest software, and if control module failures occur during this programming procedure:
Please claim this consequential control module-related repair work under the defect code listed in this
bulletin with the applicable KSD2/AIR labor operations
Other Repairs
Control module failures that occurred prior to this programming procedure and/or additional work is performed
as a result of performing the ISTA diagnostics and related test plans:
When covered under an applicable limited warranty, claim the control module-related and/or other repair
work using the applicable defect code and labor operations in KSD2/AIR.
Posted: Tuesday, May 16, 2018
[ Copyright ©2018 BMW of North America, Inc. ]
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TSB/Document ID: B651117
Replacement Service Bulletin Number:
MFR Communication Date: 2018-05-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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