NHTSA ID Number: 10143470
Manufacturer Communication Number: TTV21I3
TSB/Document Date: 2018-08-06
Summary
TECH TIMES VOLUME 21 ISSUE 3 - 1 KDS Quick Tip: Copy Data to a Flash Drive 2 Techline FAQs 2 Latest Technical Service Bulletins, Service Actions and Campaigns 3 New Technology: Gasoline Particulate Filter (GPF) 4 Intelligent Variable Transmission (IVT) Overview 5 Wiper Synchronized Autolight Control Logic 5 Stinger Wiper Blade Maintenance Mode 5 Driver Attention Warning (DAW) 6 Clock Concerns on UVO eServices (UVO 3.0) 7 Android Auto Connectivity Issues After Android 8.0 Update (Oreo) 8 Technician Satisfaction Survey Raffle - 2018 2nd Qtr 9 Test Your Tech Times Knowledge Wordsearch 10 Cooling System and Radiator Cap Pressure Test 11 Plug-In Vehicles - Charging or Range Issue? 12 Kia
Smart Battery Tester FAQ 13 GIT Helpdesk FAQ 13 Test Your Tech Times Knowledge Wordsearch Solution
options, driving conditions,
driving habits and vehicle
condition
Increase in fuel efficiency* compared
to 6-speed GEN II AT
- Increased gear ratio pulley (IVT: 7.0)
- High efficiency chain belt
- Quieter and more efficient vane pump
- Gear oil guide with loss reduction design
KEY NEW TECHNOLOGY
1. Pulley system with a wider shift span
• Increase in the shift ratio (Shift ratio 7.0)
• Fuel economy improved
Direct extension: 3-way multiplate torque converter
— Improved efficiency*
> Direct-controlled valve body
> Smaller oil pump
> Oil pump bearing
> Reduced rollers of the one-way clutch
> Low friction seal
> Double ball bearing for the main shaft
4. Chain belt
•Fuel economy improved
5. Separating spring
•Reduced drag by equalizing the gap
between friction elements
•Fuel economy improved
2. Improved TCU software
controls and integrated control
•Enhanced driveability with the new
control strategy
•Improved fuel economy with the
integrated engine/transmission control
Separating
spring
Engine RPM
Engine RPM
Inter-gap equalization
Inter-gap
equalization
(Less
loss)
(Less friction
friction loss)
Linear control of acceleration
6. Baffle plate
•Covers the gear system to
reduce fluid rotation loss
•Fuel economy improved
Vehicle speed
3. Oil pump
•High-efficiency vane type
•Fuel economy improved, noise reduced
POWER TRANSMISSION
FLOW CHART
Planetary gear
Engine
Driving pulley
Torque converter
Planetary gear (forward/reverse)
Driving pulley
Chain belt
Secondary deceleration gear
Primary deceleration gear
Driven pulley
Primary deceleration gear
Secondary deceleration gear
Driven pulley
Differential gear
5
TECH TIMES • Vol 21, No. 3•2018
WIPER SYNCHRONIZED AUTOLIGHT CONTROL LOGIC
On the Sorento (UMa), Stinger (CK) and upcoming K900
(RJ) models, the wiper operation is synchronized with
the automatic headlights feature to automatically operate
vehicle headlamps in reduced visibility situations. This
functionality can occur under the following conditions sending
an "Autolight ON signal":
•If Wiper Low or High is manually activated for over 5
seconds.
•If the driver selects wiper auto mode after detecting rain
drops and wiper activates for more than 2 times within 30
seconds.
•If the driver selects wiper auto mode before rain drops are
detected and wiper activates for more than 4 times within
60 seconds.
•If wiper OFF status is maintained for over 30 seconds after
manually activating the wiper.
If wiper operates less than 2 times for 60 seconds while in
either of the above control modes, then Autolight OFF signal
is sent after 2 minutes and the automatic headlight feature is
returned to its current setting (AUTO or MANUAL).
STINGER WIPER BLADE MAINTENANCE MODE
This article provides information on how to set the windshield
wiper blades on Maintenance Mode on 2018-2019MY Stinger.
When required to perform inspection and/or replacement of
the windshield wipers, move the windshield wiper blades to
the service position as follows;
1. Turn engine OFF, and move the wiper switch to the MIST
position within 20 seconds and hold until the wiper blades
are in the full up position.
2. Perform wiper blade inspection and/or replacement and
carefully return wiper arm on the windshield
3. Turn ignition to the ON position and move the wiper
switch to the MIST position, the wipers will return to the
normal operating position.
Please refer to PitStop PS299r2.
DRIVER ATTENTION WARNING (DAW)
The Driver Attention Warning (DAW) is an advanced driver
assistance system that is designed to alert drivers in
certain situations when the system detects driver fatigue
or inattentive driving practices. The DAW system uses Multi
Function Camera (MFC) and vehicle behavior signals from
Steering Angle Sensor (SAS), yaw rate and G sensors in order
to analyze the driver’s driving practices. In certain cases,
the system can then issue alerts by means of text display
and audible sound
to advise the driver
to rest. DAW system
analyzes
situations
such as over steering,
under steering while
monitoring the SAS
signals, while the MFC is
monitored to track lane
crossing and lateral
vehicle position variation in the lane. The audible sound can
be emitted through door speakers or instrument speaker,
depending upon trim level of the vehicle. This system has 3
settings, “High Sensitivity”, “Normal Sensitivity” and “Off”,
and 5 driver attention levels. It is when the drive attention
level drops to “zero” that the system alerts the driver to take
a rest. Factory default setting of DAW is “off” and customers
can enable it using User Setting in the instrument cluster.
Enabling
Conditions
• Vehicle speed
> 40mph
Conditions that reset the
careless driving level
•When engine is turned Off
•When engine remains stationary
and idling longer than 10 minutes
6
TECH TIMES • Vol 21, No. 3•2018
CLOCK CONCERNS ON UVO ESERVICES (UVO 3.0)
This article contains information regarding possible concerns
with the clock on UVO eServices (UVO 3.0) head units
installed on 2017-2018MY vehicles.
Model Year
Model
2017-2018
Cadenza (YG)
2017-2018
Forte(YD/YDm)
2017-2018
Optima (JFa)
2017-2018
Optima Hybrid
(JF HEV)
2018
Rio (SC)
2017-2018
Sedona (YP)
2017-2018
Sorento (UMa)
2017-2018
Soul (PS)
2017-2018
Sportage (QL)
2017-2018
Niro (DE)
2018
2018
Stinger (CK)
Diagnostics:
Always test the vehicle in an open space with strong GPS
reception. Do not test this functionality in a garage or
covered area.
If no time is shown (area is blank) or there are dashes where
the time should be, check the following:
Concern examples:
•“We can’t get the clock to work and are unable to see it.”
•“Clock is not keeping time.”
•“Clock time is incorrect on new vehicle during PDI.”
NOTE: The UVO 3.0 platform is the first non-navigation
head unit that has a GPS module for date and time.
1. Confirm the vehicle has been driven in an open area and
time is still not shown.
2. Measure the voltage on the center terminal of the coaxial
connection at the antenna base connector on the harness
side with the radio and ignition on (spec: 5V to 6V).
3. If the voltage is not within specification, confirm the blue
GPS connector is connected properly to the back of the
head unit and that the pin is not bent or damaged, and
continue to check circuit integrity from head unit to the
antenna.
Specification:
“GPS date and time” on the UVO 3.0 will not get “picked up”
automatically on a new vehicle or after a loss of power to
the head unit. It is necessary to set the date and time in an
area with strong GPS reception:
From the Home screen, select Setup → swipe the screen to
the left → Date/Time → adjust date and time using the up
or down arrows.
4. If voltage is within specification, consider a head unit
replacement.
If the clock is confirmed to be losing time typically after
sitting for a few hours or overnight, check the software
version of the head unit. A software improvement was
incorporated into production on July 18th, 2016 in software
version V074 or later. Clock improvement software is also
being applied at the Mobis Remanufacture Center so head
units ordered and obtained through Direct Exchange will
contain a countermeasure.
Please refer to PitStop PS564.
7
TECH TIMES • Vol 21, No. 3•2018
ANDROID AUTO CONNECTIVITY ISSUES AFTER ANDROID 8.0 UPDATE (OREO)
This article provides information and the recommended
procedure relating to possible Android Auto connectivity
concerns when using an Android device with software
version 8.0.0 or higher (8.0.0, 8.1.0, etc.) on all 2017-2019MY
vehicles with Android Auto.
•Ensure Android Auto is enabled on headunit
•Reboot customer’s phone (turn off and on)
•Ensure phone is in data transfer mode vs charging mode
(may be default) (Refer to PitStop PS452)
•Delete Android Auto app and reinstall
•Ensure permissions are allowed:
Sample customer concerns may include:
•Android Auto won’t start
•Android Auto stopped working/crashes randomly
•Head unit displays “Phone not responding”
•Cannot select Android Auto on UVO system
The concerns may include but are not limited to the following
devices:
Product
Samsung Galaxy S8
Samsung Galaxy S8+
Samsung Galaxy S9
Samsung Galaxy S9+
Nexus 5X
Nexus 6P
Google Pixel 1
Google Pixel XL
Google Pixel 2
Google Pixel 2 XL
Note: Google continues to
release bug fixes in Android
versions. The latest available
version as of May 15, 2018 is
version 8.1.0. Go to Android
Source (link below) for details
of the latest available version
of
the
Android
support
website. However please note
the availability of the latest
software version for your
device may still depend on the
model and carrier
.
https://source.android.com/
setup/start/build-numbers
The following recommendations may help to improve some
of the above concerns:
•Ensure Android Auto app is installed & up to date
•Update phone software to the latest released software
version (do not install beta versions of software)
•Use manufacturer certified USB cable
•Disconnect then reconnect the manufacturer certified
USB cable
•Unpair Android Auto and perform fresh pairing in Android
Auto app (below)
pen app without the phone connected to the head unit
1) O
2) Forget all cars
continued next page
8
TECH TIMES • Vol 21, No. 3•2018
ANDROID AUTO ISSUES (CONTINUED)
3) Exit and force stop app
4) Plug phone into head unit and accept all screen prompts:
5) Accept all head unit prompts:
Please refer to PitStop PS568.
TECHNICIAN SATISFACTION SURVEY RAFFLE - 2018 2ND QTR
Greetings Kia
Technicians!
The results of the Q2 -2018 Technician Satisfaction Survey
Raffle were once again very positive. Kia
Techline continues to
perform very well in Q2! We received 5157 survey responses for
Q2 2018. The overall results for Techline were very positive with
the overall satisfaction rating for Techline is climbing to 92.3%
YTD using a 5 point scoring system. Selecting ‘Very Dissatisfied’
(bottom) is a rating of 1 where ‘Very Satisfied’ (top) is a rating
of 5. As you know, anything less than ’Very Satisfied’ is viewed
as a failure on our part. We reviewed all of your responses and
gained valuable feedback on your Techline experiences and use
this data to drive improvement. We will continue to use your
feedback to see how we were doing and how we can correct any
issues that may be occurring in our ongoing efforts to improve
the level of service we provide to all our dealers. Thank you to
all who participated in the survey. We greatly appreciate all of
your valuable feedback!
The Techline Technician Satisfaction Survey will continue in the
3rd quarter of 2018 so please continue to submit your feedback
by completing the survey when you close your cases and get your
chance at winning 1 of 3 $500 MasterCard gift cards and 1 of 3 of
the B2Q new Battery Testers!
In closing, Techline continuously works hard to provide industry
leading technical support to all Kia
dealers in an efficient manner.
Here are the latest performance metrics for Kia
Techline:
Web case response time 2018 YTD avg:
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TSB/Document ID: TTV21I3
Replacement Service Bulletin Number:
MFR Communication Date: 2018-07-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT ADAPTIVE/MOBILITY
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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