NHTSA ID Number: 10143451
Manufacturer Communication Number: PIP5573
TSB/Document Date: 2018-08-06
Summary
This Preliminary information communicates to the dealer technician that the torque converters for the 10L80 and 10L90 10 speed transmission are on restriction through the ProductQuality Center. Dealers are advised to contactthe ProductQuality Center if diagnostics has lead to replacement of the transmission torque converter.
Bulletin No.: PIP5573
Published date: 06/20/2018
Preliminary Information
PIP5573 2017 2019 10L80 10L90 Automatic Transmission Torque
Converter Restriction
Models
Brand:
Model:
Model Years:
VIN:
from
to
Engine:
Transmissions:
Escalade Models
2018 - 2019
All
All
All
MF6
Camaro
2017 - 2019
All
All
All
MGL
Suburban
2019
All
All
All
MF6
Tahoe
2018 - 2019
All
All
All
MF6
Yukon Denali Models
2018 - 2019
All
All
All
MF6
Involved Region or Country North America
Additional Options (RPO)
Condition
Cause
N/A
The 10L80 and 10L90 10 Speed Transmission Torque Converter (Part numbers
24288828, and 24286575) are on restriction through the GM PQC as part of our
ongoing quality improvement e orts to assist Engineering with product concern
identi cation e ective 06/25/2018.
Your cooperation with this program is greatly appreciated.
Correction:
If your diagnosis has led to replacement of the torque converter please contact the Product Quality Center (PQC)
@ 866-654-7654.
Please complete the questionnaire below before calling the PQC.
Caller’s First & Last Name/Position:
Technician’s Name/Direct Phone:
Parts Manager’s Name:
Parts Manager’s Phone and Fax Number:
Dealership’s Correct Address:
How many times has the vehicle been in for this concern?
How many days has the vehicle been down for this concern?
Customer’s Concern?
Has the vehicle been modi ed with non-production accessories?
Is the vehicle for personal or commercial use?
If commercial, what type of use?
Describe the failure of the unit:
Why is replacement of the requested component needed?
Broadcast Code:
Serial Number:
Does the vehicle have any DTCs in any module (ECM/TCM/BCM, etc.)?
(Note: Do Not clear any DTCs prior to reviewing with engineering).
Note: [GDS must be launched from TIS to make sure all the data is captured and can be retrieved.]
Are there any transmission-related DTCs?
(Note: Do Not clear any DTCs prior to reviewing with engineering).
Are there any shifting issues (late, early, missed, no shift)?
When does the issue occur (hot, cold, under accel/decel)?
Is there any unwanted vibration?
Any other transmission performance issues?
Any leaks?
What type of leak?
Where is the leak located?
Any noise?
What kind of noise?
Where is it coming from?
Fluid level?
Was uid contaminated?
Version History
Version
Modi ed
1
Created June 20, 2018
© 2018 General Motors
. All Rights Reserved.
- REDUCED - oxidation and lower volatility at high temperature
- ALLOWS - high-temp operation without varnishing valves and...
- IMPROVED THERMAL STABILITY - maintains viscosity levels, and...
- POPULAR TRANSMISSION FLUID FOR - Dexron-VI, MerconSP...
- WHY RED LINE - Established in 1979, Red Line Products...
- CUTTING EDGE TECHNOLOGY - Shockproof technology designed to...
- QUIET SMOOTH SHIFTING - V-Twin Transmission oil dampens...
- IMPROVES PERFORMANCE - Transmission fluid that dramatically...
- POPULAR POWESPORTS OIL FOR - UTVs & Side by Sides, ATVs...
- WHY RED LINE - Established in 1979, Red Line Products...
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TSB/Document ID: PIP5573
Replacement Service Bulletin Number:
MFR Communication Date: 2018-06-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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