X15 CM2350 X114B and X116B Aftertreatment Outlet NOx Sensor Campaign for Navis... Page 1 of 5

Warranty Field Campaign
Campaign Number:
c2014

Revision: A

X15 CM2350 X114B and X116B Aftertreatment
Outlet NOx Sensor Campaign for Navistar

Released Date: 19-Jun2018
Expiration Date (U.S.
and Canada): 01-Jun2019
Expiration Date
(International): 01-Jun2019

X15 CM2350 X114B and X116B Aftertreatment
Outlet NOx Sensor Campaign for Navistar
Attention
• pat.d.mullaney@cummins.com; Tereza.hettel@cummins.com
This is to revise and replace C2014, dated 20-Apr-18. This revision is to:
1. Add RX Parts as optional, and
2. update parts return requirements.
If additional information is required, please contact your Cummins Warranty
Operations Group Leader.

Description
This Campaign is being issued to address certain X15 Single Module units that have
found fault code 3545 and 1887 active. This Campaign authorizes certified repair
locations to clean the NOx cup using the attached procedures and to correct the issue of
liquid impingement by applying high temperature sealant over the affected area where
liquid wicks into the NOx cup.

Note : This field action provides retroactive coverage for repairs made in
anticipation of and prior to the release of this publication.
Note : There are two repair paths detailed in this field action. Select only the
required repair path to meet the reimbursement parameters provided below. In

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BOTH cases, the NOx Cup Cleaning procedure MUST be performed. Please
refer to Attachment B for detailed instructions.

Action
In order to qualify for repair under this field action, an engine:
1. will be covered Regardless of coverage status, and
2. must show as OPEN on QuickServe® Online for this field action.

Note : The ESN list is attached for reference.
IMPORTANT INFORMATION BEFORE STARTING YOUR REPAIR PATH:
a. If the engine WAS NOT repaired under the expired field action ATC1968 (missing
the High Temp Sealant on the water shield), proceed with the full repair path defined
below.
b. If the engine WAS repaired under ATC 1968, the instructions (Steps 1-4) below do
not apply. In this case, please refer to the Attachment B, Aftertreatment Outlet NOx
Sensor Cup Clean Procedure to complete the field action.
After verifying that the engine meets the above requirements, perform the following
actions:
1. Please refer to the Aftertreatment Outlet NOx Sensor High Temperature Sealant
Installation Instructions 5414639 for detailed instructions.
2. Remove and Install the Aftertreatment Outlet NOx Sensor. Please refer to Service
Procedure 019-451 in the appropriate Service Manual.
3. Remove and Install the Aftertreatment Exhaust Gas Temperature Sensor. Please
refer to Service Procedure 019-449 in the appropriate Service Manual.
4. Remove and Install the Aftertreatment Particulate Sensor. Please refer to Service
Procedure 019-478 in the appropriate Service Manual.

Material Disposition
Materials removed as a result of this field action must be returned to Cummins.

Reimbursements
Parts

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Note : Parts are OPTIONAL. Based on the repair path selected, claim only the
appropriate part(s).
The following parts are covered under this field action:
Part Number

Quantity

Description

432687200

1

SEN,NIT (OPTIONAL)

432687200RX

1

SEN,OXI (OPTIONAL)

536210800

1

SLT (OPTIONAL)

Note : SRTs to gain access that are required to complete the repair, that are
sufficiently explained in the claim narrative, may also be claimed on this action.
Note : All SRTs are OPTIONAL. Select ONLY the appropriate SRTs and
appropriate quantities for the repair performed. For units that already have the
High Temp Sealant applied thru prior field action directives, claim ONLY 1 hr of
99-901 time. If the full repair path is required, claim 3 hrs for HT Sealant
application, cure time and NOx Cup Cleaning.
Labor Using Applicable Access Code and Time
SRT Code

Description

00-90X

Administrative time

14-00T

Aftertreatment Diesel
Particulate Filter (DPF) Regeneration Test (EPA
2017)

17-902

CAMPAIGN CHECK INSPECT TO
DETERMINE REPAIR
PATH

19-0D4

AFTERTREATMENT
PARTICULATE SENSOR
- REMOVE AND INSTALL
- X15 CM2350 X114B
(OPTIONAL)

19-0D5

AFTERTREATMENT
OUTLET NOX SENSOR REMOVE AND INSTALL X15 CM2350 X114B
(OPTIONAL)

Time (hrs)

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SRT Code

Description

19-0D8

AFTERTREATMENT
EXHAUST GAS
TEMPERATURE
SENSOR - REMOVE AND
INSTALL - X15 CM2350
X114B (OPTIONAL)

19-0G6

AFTERTREATMENT
PARTICULATE SENSOR
- REMOVE AND INSTALL
- X15 CM2350 X116B
(OPTIONAL)

19-0G7

AFTERTREATMENT
OUTLET NOX SENSOR REMOVE AND INSTALL X15 CM2350 X116B
(OPTIONAL)

19-0G8

AFTERTREATMENT
EXHAUST GAS
TEMPERATURE
SENSOR - REMOVE AND
INSTALL - X15 CM2350
X116B (OPTIONAL)

99-901

HIGH TEMPERATURE
SEALANT
INSTALLATION AND
CURE TIME AND NOX
CUP CLEANING (QTY
OPTIONAL)

Time (hrs)

Travel
Travel is not covered under this field action Towing is not covered under this field action.

Other Claimables
Consumables are not covered under this field action.

Claim Instructions

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For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™
Web (rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please
reference the "Warranty" tab in QuickServe® Online. If there are additional questions,
please contact your local Cummins Distributor.

Claim Codes
Description

Code

Account Code:

65

Pay Code:

Distributor = X

Pay Code:

Dealer = D

Pay Code:

International = I

Failure Code:

WYNEBW

Attachments
Click here to see c2014_esn-list.xls

(/service/english/attachments/c2014_esn-list.xls)
Click here to
see c2014_nox_cup_cleaning_instruction_attach-b.doc
(/service/english/attachments/c2014_nox_cup_cleaning_instruction_attach-b.doc)
Engine Family

Fuel System

ISX, QSX15 ISX15
Design Application
Automotive

Market Application
Automotive

Last Modified: 19-Jun-2018

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Service Instruction

Aftertreatment Outlet NOx Sensor Cup Clean Procedure.
Product



X15 CM2350 X114B
X15 CM2350 X116B

The purpose of this document is to guide the user through the steps involved in cleaning around the NOx
shield and cup in the SCR (Selective Catalyst Reduction).
Parts Required
The material required to clean the NOx cup are provided in Table 1. This is the only item approved for this
procedure.
Table (1.) Required Parts
Part Description
Distilled Water

Part Number

Personal Protection Equipment (PPE)
 Completing a Job Safety Assessment (JSA) prior to performing work helps identify job safety hazards
and prevent incidents.
 To reduce the possibility of personal injury, personal protective equipment (PPE) must be utilized.
Reference General Safety Instructions Procedure 204‐006 in Section I of the corresponding Service
Manual.
Installation Tools
No special service tools are required to clean the NOx cup. The table below is the list of standard service tools
required along with any additional items recommended.
Table (1), Required Items
Service Tools
Clean Towels
Safety Glasses

Additional
Distilled water

WARNING
Wait for the Aftertreatment system to cool down before working on the hot exhaust or exhaust components.
Failure to do so could result in personal injury.

Preparation Steps:
1. Remove exhaust stack to expose the SCR outlet
according to the OEM service procedures.
2. Remove all SCR outlet sensors shown in Figure 1
and place them in a safe place prior to cleaning
the NOx cup.
3. Refer to Aftertreatment Outlet NOx sensor
replacement procedure in section Procedure
019‐451 in section 19, in the corresponding
service manual.
4. Refer to Aftertreatment Exhaust Gas
Temperature Sensor procedure 019‐449 in
section, in the corresponding service manual.
5. Refer to Aftertreatment Particulate Sensor
Procedure 019‐478 for the removal of the PM
sensor in the corresponding service manual.

SCR Overview
Figure 1

Clean Nox Cup
6. Use prefer delivery method, dispense distilled
water into the NOx cup. Figure 2
ATTENTION: If a funnel is used, it MUST be clean and
clear of any contaminates. Failure to recognize this
can result in the introduction of new contaminates
that can and will cause the NOx sensor to fail.
7. Wait 30 seconds to allow contaminates to
dissolve.
8. Using shop air, insert the air chuck into sensor
boss to blowout the residuals until dry.
(Recommended shop air pressure: 90 to 150
psi.)
Caution: When using shop air, ensure PPE is used to
protect your eyes and skin in case any debris comes
loose during this process.

Distilled Water Delivery
Figure 2

9. Use a clean cloth to remove any debris found
outside the NOx cup and SCR outlet pipe.
10. Repeat steps 6 – 9 three (3) times to ensure all
contaminates are removed.
Caution: Do not use any chemical solvents or cleaners
to clean internal metal surface. Possible damage to
Aftertreatment SCR catalyst may occur.
11. Continue with Aftertreatment Outlet NOx
Sensor High Temperature Sealant Installation
Instructions 5414639.
Shop Air
Figure 3

Finishing Steps, if not preforming Step 11
12. Install the original Aftertreatment outlet NOx sensor, EGTS sensor and also the PM sensor.

13. For the NOx sensor, see Aftertreatment Outlet NOx Sensor Procedure 019‐451 in Section 19, in the
corresponding service manual

14. For the EGTS sensor, see Aftertreatment Exhaust Gas Temperature Sensor Procedure 019‐449 in the
corresponding service manual

15. For the PM sensor, see Aftertreatment Particulate Sensor Procedure 019‐478 in the corresponding Service
Manual.

16. Run a stationary regeneration after installing the OEM exhaust stack. See Aftertreatment Diesel Particulate
Filter (DPF) Regeneration Test, Procedure 014‐016 in Section 14, in the corresponding Service Manual.