Daimler Trucks
North America LLC

Recall Campaign
April 2013
FL639A
NHTSA #13V-074
Transport Canada #13-088
REVISED NOTICE

Subject: SmartPlex Switch Hub Module
Models Affected: Specific Freightliner 108SD, 114SD, and Business Class M2 vehicles manufactured December 3, 2011, through
December 12, 2012.

General Information
Daimler Trucks North America LLC, on behalf of its Freightliner Trucks Division, has decided that a defect that
relates to motor vehicle safety exists on the vehicles mentioned above.
There are approximately 170 vehicles involved in this campaign.
On certain vehicles, residue from the switch hub module manufacturing process may lead to intermittent shorts
and energizing of certain switch hub module outputs. If the module is energized, the module may inadvertently
activate body equipment or features, increasing the risk of injury to the vehicle operator or increasing the risk of
a crash.
The switch hub module will be inspected and replaced as necessary, and a jumper harness will be installed.
Additional Repairs
Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle.
A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale
or delivery of a vehicle.
Owners may be liable for any progressive damage that results from failure to complete campaigns within a
reasonable time after receiving notification.

Work Instructions
Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion
sticker (Form WAR260).

Replacement Parts
Replacement parts are now available and can be obtained by ordering the kit number(s) listed below from your
facing Parts Distribution Center.
If our records show your dealership has ordered any vehicles involved in campaign number FL639A, a list of the
customers and vehicle identification numbers will be available on AccessFreightliner.com. Please refer to this list
when ordering parts for this recall.

Page 1

Daimler Trucks
North America LLC

Recall Campaign
April 2013
FL639A
NHTSA #13V-074
Transport Canada #13-088
REVISED NOTICE
Table 1 - Replacement Parts for FL639
Campaign Number

Kit Number

25-FL639-000
FL639A
25-FL639-001

Part Description

Part Number

Qty. per
Kit

Electronic Switch Hub
Module

PHO 90 135523 03

1 ea

Blank Completion
Sticker

WAR260

1 ea

Harness-Jumper, SHM
Backlight,

A06-89235-000

1 ea

Blank Completion
Sticker

WAR260

1 ea

Suggested
Wholesale*
$883.89 U.S.
$901.58 CAN

$20.92 U.S.
$21.33 CAN

* Please charge all U.S. and Canadian Direct Warranty Customers the above-listed price for the kit, as they are authorized to perform their own Recalls. This
pricing does not apply to Export Distributors.

Table 1

Removed Parts
U. S. and Canadian Dealers, please follow Warranty Failed Parts Tracking shipping instructions for the disposition
of all removed parts. Export distributors, please destroy removed parts unless otherwise advised.

Labor Allowance
Table 2 - Labor Allowance
Procedure

Time Allowed
(hours)

SRT Code

Damage Code

Inspect and replace switch hub module,
and install or replace harness

0.6

996-0893A

000-Modifiedx

Inspect switch hub module only and
install or replace harness

0.6

996-0893B

000-Modifiedx

Campaign Number

FL639A

Table 2

IMPORTANT: When the Recall has been completed, locate the base completion label in the appropriate location
on the vehicle, and attach the red completion sticker provided in the recall kit (Form WAR260). If the vehicle does
not have a base completion label, clean a spot on the appropriate location of the vehicle and first attach the base
completion label (Form WAR259). If a recall kit is not required or there is no completion sticker in the kit, write the
recall number on a blank sticker and attach it to the base completion label.

Claims for Credit
You will be reimbursed for your parts, labor, and handling (landed cost for Export Distributors) by submitting your
claim through the Warranty system within 30 days of completing this campaign. Please reference the following
information in QuickClaim or OWL:
• Claim type is Recall.
• In the FTL Authorization field, enter the campaign number and appropriate condition code (FL639A).
• In the Comments field, include the suspect Switch Hub Module serial number if replacing.
• In the Primary Failed Part Number field, enter 25-FL639-000.
• In the Parts field, enter the appropriate kit number(s) as shown in the Replacement Parts Table.
• In the Labor field, first enter the appropriate SRT from the Labor Allowance Table. For administrative time,
enter SRT 939-0010A for 0.3 hours.
Page 2

Daimler Trucks
North America LLC

Recall Campaign
April 2013
FL639A
NHTSA #13V-074
Transport Canada #13-088
REVISED NOTICE

• For OWL, the VMRS Component Code is 003-006-004 and the Cause Code is A1 - Campaign.
• U.S. and Canada – Reimbursement for Prior Repairs. When a customer asks about reimbursement,
please do the following:
• Accept the documentation of the previous repair.
• Make a brief check of the customer’s paperwork to see if the repair may be eligible for reimbursement.
(See the "Copy of Owner Letter" section of this bulletin for reimbursement guidelines for this recall.)
• Submit a Campaign Pre-Approval inquiry to the Warranty Campaigns Department for a decision and
authorization number.
• Include the approved amount on your claim in Other Charges section.
• In the claim story, first note the authorization number and that the claim includes a reimbursement.
• Retain the documentation and provide it to Warranty Campaigns or Claims Processing if requested.
• When your claim is paid, reimburse the customer the appropriate amount.
IMPORTANT: ServicePro or OWL must be viewed prior to performing the recall to ensure the vehicle is involved
and the campaign has not been previously completed. Also, check for a completion sticker prior to beginning work.
U.S. and Canadian dealers, contact the Warranty Campaigns Department from 7:00 a.m. to 4:00 p.m. Pacific Time,
Monday through Friday, via Web inquiry at AccessFreightliner.com / Support / My Tickets and Submit an Inquiry,
or the Customer Assistance Center at (800) 385-4357, after normal business hours, if you have any questions
or need additional information. Export distributors, submit a Web inquiry or contact your International Service
Manager.
U.S. and Canadian Dealers: To return excess kit inventory related to this campaign, U.S. dealers must submit a
Parts Authorization Return (PAR) to the Memphis PDC. Canadian dealers must submit a PAR to their facing PDC.
All kits must be in resalable condition. PAR requests must include the original purchase invoice number. Export
Distributors: Excess inventory may be returned as noted for U.S. and Canadian dealers. Export locations will pay
freight to return kits.
The letter notifying U.S. and Canadian vehicle owners is included for your reference.
Please note that the National Traffic and Motor Vehicle Safety Act, as amended (SmartPlex Switch Hub Module
49, United States Code, Chapter 301), requires the owner’s vehicle(s) be corrected within a reasonable time after
parts are available to you. The Act states that failure to repair a vehicle within 60 days after tender for repair shall
be prima facie evidence of an unreasonable time. However, circumstances of a particular situation may reduce the
60 day period. Failure to repair a vehicle within a reasonable time can result in either the obligation to (a) replace
the vehicle with an identical or reasonably equivalent vehicle, without charge, or (b) refund the purchase price in
full, less a reasonable allowance for depreciation. The Act further prohibits dealers from selling a vehicle unless
all outstanding recalls are performed. Any lessor is required to send a copy of the recall notification to the lessee
within 10 days. Any subsequent stage manufacturer is required to forward this notice to its distributors and retail
outlets within five working days.

Page 3

Recall Campaign
April 2013
FL639A
NHTSA #13V-074
Transport Canada #13-088
REVISED NOTICE

Daimler Trucks
North America LLC

Copy of Notice to Owners

Subject: SmartPlex Switch Hub Module
For the Notice to U.S. Customers: This notice is sent to you in accordance with the requirements of the National
Traffic and Motor Vehicle Safety Act.
For the Notice to Canadian Customers: This notice is sent to you in accordance with the Canadian Motor
Vehicles Safety Act.
Daimler Trucks North America LLC, on behalf of its Freightliner Trucks Division, has decided that a defect which
relates to motor vehicle safety exists on specific Freightliner 108SD, 114SD, and Business Class M2 vehicles
manufactured December 3, 2011, through December 12, 2012.
For the Notice to U.S. Customers: On certain vehicles, residue from the switch hub module manufacturing
process may lead to intermittent shorts and energizing of certain switch hub module outputs. If an output is
energized, it may inadvertently activate body equipment or features, increasing the risk of injury to the vehicle
operator or increasing the risk of a crash.
For the Notice to Canadian Customers: On certain vehicles, residue from the switch hub module manufacturing
process may lead to intermittent shorts and energizing of certain switch hub module outputs. If an output is
energized, it may inadvertently activate body equipment or features. Some of the body features and equipment
may include remote engine start, emergency lights and work lights, and other body equipment. Unexpected
activation of these features and others may increase the risk of injury to the vehicle operator and other road users.
The switch hub module will be inspected and replaced as necessary, and a jumper harness will be installed.
Please contact an authorized Daimler Trucks North America dealer to arrange to have the recall performed and to
ensure that parts are available at the dealership. To locate an authorized dealer, search online at www.DaimlerTrucksNorthAmerica.com. The Recall will take approximately one hour and will be performed at no charge to you.
You may be liable for any progressive damage that results from your failure to complete the Recall within a
reasonable time after receiving notification.
If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall
Notification, please return the notification to the Warranty Campaigns Department with any information you can
furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that
you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law
requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid
to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please
see the reverse side of this notice for details.
For the Notice to U.S. Customers: If you have questions about this Recall, please contact the Warranty
Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail
address [email protected], or the Customer Assistance Center at (800) 385-4357 after
normal business hours. If you are not able to have the defect remedied without charge and within a reasonable
time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration,
1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY:
800-424-9153); or to http://www.safercar.gov.
For the Notice to Canadian Customers: If you have questions about this Recall, please contact the Warranty
Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail
address [email protected], or the Customer Assistance Center at (800) 385-4357 after
normal business hours.
We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle
safety.
WARRANTY CAMPAIGNS DEPARTMENT
Enclosure
Page 4

Daimler Trucks
North America LLC

Recall Campaign
April 2013
FL639A
NHTSA #13V-074
Transport Canada #13-088
REVISED NOTICE

Reimbursement to Customers for Repairs
Performed Prior to Recall
If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement.
Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the
repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following
documentation must be presented to your dealer for consideration for reimbursement.
Please provide original or clear copies of all receipts, invoices, and repair orders that show
• The name and address of the person who paid for the repair
• The Vehicle Identification Number (VIN) of the vehicle that was repaired
• What problem occurred, what repair was done, when the repair was done
• Who repaired the vehicle
• The total cost of the repair expense that is being claimed
• Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt)
Reimbursement will be made by check from your Daimler Trucks North America LLC dealer.
Please speak with your Daimler Trucks North America LLC authorized dealer concerning this matter.

Page 5

Daimler Trucks
North America LLC

Recall Campaign
April 2013
FL639A
NHTSA #13V-074
Transport Canada #13-088
REVISED NOTICE

Work Instructions

Subject: SmartPlex Switch Hub Module
Models Affected: Specific Freightliner 108SD, 114SD, and Business Class M2 vehicles manufactured December 3, 2011, through
December 12, 2012.

Work Instructions
1. Check the base label (Form WAR259) for a completion sticker for campaign FL639 indicating this work has
been done. The base label is usually located on the passenger-side door about 12 inches (30 cm) below
the door latch. If the completion sticker present, no work is needed. If the completion sticker is not present,
proceed to the next step.
2. Park the vehicle, shut down the engine, and set the parking brake. Chock the tires.
3. Remove the center smart switch panel in the overhead console. See Fig. 1.
NOTE: The center trim panel and the map/reading light panel can be removed from the overhead console as
a single unit.
3.1

Remove the five screws that secure the center trim panel and the map/reading light panel to the
overhead console. See Fig. 1, refs. 4 and 6.

3.2

Slide the panel to the right until the locking tabs release, then pull it from the overhead console.

3.3

Remove the four screws that secure the smart switch panel, then remove the panel. See Fig. 1, ref. 2.
2

3

3

1
2

2
2

4

3

1

4

3

2

5
A

A
5
12/20/2012

6

6

6
f545972

A. The trim panel must be slid to the right before it will release from the overhead console.
1. Center Smart Switch Panel
2. Smart Switch Plate Screws
3. Center Trim Panel Locking Slots

4. Center Trim Panel Mounting Screws
5. Center Overhead Console Trim Panel
6. Map/Reading Light Panel Mounting Screws
Fig. 1, Center Overhead Console Assembly

Page 6

Daimler Trucks
North America LLC

Recall Campaign
April 2013
FL639A
NHTSA #13V-074
Transport Canada #13-088
REVISED NOTICE

NOTE: The switch hub module (SHM) is attached to the mounting bracket with hook and loop tape.
4. Gently lift the switch hub module from the mounting bracket, then remove it from the overhead console.
5. Inspect the label on the back of the SHM for the serial number. See Fig. 2.
If the serial number is 127176 or below, the SHM needs to be replaced. Write down the SHM serial number
to include on your payment claim, then proceed to the step 6.
If the serial number is 127177 or higher, the SHM does not need to be replaced. Proceed to the Important
statement just after step 6.

1

2
3

04/05/2013

f546021

1. 20-Pin Connector J4

2. Part Number

3. Serial Number

Fig. 2, SHM Label Inspection

6. If replacing the SHM, disconnect all connectors from the SHM and remove it from the vehicle.
IMPORTANT: Check each switch for harness A06-60071-000. If this harness is already installed, replace it with
the new harness (A06-89235-000) from the campaign kit. If harness A06-60071-000 is not already installed, install
the new harness from the kit.
7. Select and unplug any one switch from the center smart switch panel.
NOTE: Refer to Fig. 3 and Fig. 4 for a diagram of the resistive adapter harness provided for this procedure.
1
3

4

2
01/29/2013

1.
2.
3.
4.
5.
6.
7.

5 7

6
f545998

Wire 29A (brown)
Ground Wire (black with white stripe)
Cavity A
Cavity B
Free Connector, Cavity A
Free Connector, Cavity B
Connector Lock
Fig. 3, Harness Parts

Page 7

Daimler Trucks
North America LLC

Recall Campaign
April 2013
FL639A
NHTSA #13V-074
Transport Canada #13-088
REVISED NOTICE

Ref. Dia. G06−89236 Sheet 1 of 1 Chg. Ltr. −

01/29/2013

f546004

Fig. 4, Harness Wiring Diagram

8. Remove the switch ground wire from cavity 9, and switch wire 29A from cavity 11. The ground wire is black
with a white stripe, and wire 29A is brown. See Fig. 5.
9. Connect switch wire 29A into cavity A of the free connector from the kit (new harness A06-89235-000), and
the switch ground wire into cavity B. See Fig. 6.

1

1
2
2

A

01/29/2013

01/29/2013

f545999

A. Any switch can be removed from the switch panel for
this procedure.
1. Wire 29A (brown)
2. Ground Wire (black with a white stripe)
Fig. 5, Switch Removed from the SHM Panel
Page 8

f546000

1. Wire 29A Connected to Cavity A
2. Ground Wire Connected to Cavity B
Fig. 6, Wires Installed in the Free Connector

Daimler Trucks
North America LLC

Recall Campaign
April 2013
FL639A
NHTSA #13V-074
Transport Canada #13-088
REVISED NOTICE

10. Connect the new harness (A06-89235-000) to the free connector. See Fig. 7.
11. Connect the harness into open cavities 9 and 11 of the removed switch. Connect the black wire to cavity 9
and the brown wire to cavity 11. See Fig. 8.
12. Plug the removed switch back into the switch panel module. See Fig. 9.

2

1
01/31/2013

f546001

2

1

1. Wire 29A Connected to Cavity A
2. Ground Wire Connected to Cavity B
Fig. 7, Harness Attached to the Free Connector

01/31/2013

f546002

1. Harness Wire 29A
2. Harness Ground Wire
Fig. 8, Attaching the Harness to the Switch

01/31/2013

f546003

Fig. 9, Switch with Harness Connected to the
Switch Hub Module Panel

13. Install all connectors to the replacement switch hub module.
14. Install the SHM on the mounting bracket and ensure that it is secure.
15. Install the center smart switch panel and secure it with the four mounting screws. Tighten the screws securely.
16. Position the center trim panel and map/reading light panel assembly on the overhead console, then slide it to
the left until it engages with the locking tabs. Install the five mounting screws, then tighten them securely.
17. Clean a spot on the base label (Form WAR259). Write the campaign number, FL639, on a blank red completion
sticker (Form WAR260) to indicate the work has been completed and attach it to the base label.

Page 9