NHTSA ID Number: 10141740
Manufacturer Communication Number: sb31034
TSB/Document Date: 2018-06-18
Summary
sb31034 Towing ProceduresB
31-034
Towing Procedures
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional
> Century Class Conventional
> Argosy COE
> Cargo
> Columbia
> 122SD and Coronado
> Business Class M2
> Cascadia
> 108SD/114SD
> New Cascadia
Freightliner![]()
Service Bulletin
General Information
The following information provides proper towing instructions for all Freightliner trucks with removable tow
hooks.
Towing Procedure
1. Shutdown the engine and set the parking brake.
DANGER
When working on the vehicle, shut down the engine, set the parking brake, and chock the tires. Before
working under the vehicle, always place jack stands under the frame rails to ensure the vehicle can not
drop. Failure to follow these steps could result in serious personal injury or death.
2. Open the hood. Remove the tow hooks, located behind the driver’s-side bumper. See Fig. 1. Close and
latch the hood.
NOTICE
New or ungreased tow hooks may be hard to install. Tow hooks that are not properly installed may be
damaged or break.
3. Install the tow hooks onto the tow hook receivers through the tow hook holes in the bumper, rotating the
hooks so the hook opening faces down. See Fig. 2. Pull the tow hooks to ensure they are securely
engaged in the tow hook receivers.
06/14/2017
f130146
Fig. 1, Tow Hooks
06/14/2017
f130147
Fig. 2, Tow Hooks Installed, Facing Down
4. Lower the stinger assembly so that it is level and approximately 1 inch (0.3 cm) off the ground. Back the
tow truck so that the crossbar with lift adaptors is within 6 inches (15 cm) of the Aero bumper. See Fig. 3.
Freightliner Service Bulletin, 09/22/2017
Page 1
31-034
Freightliner![]()
Service Bulletin
Towing Procedures
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional
> Century Class Conventional
> Argosy COE
> Cargo
> Columbia
> 122SD and Coronado
06/14/2017
> Business Class M2
> Cascadia
> 108SD/114SD
> New Cascadia
f130149
Fig. 3, Positioning the Stinger Assembly
NOTICE
When using tow hooks to move the vehicle, do not pass a sling (for example, a rope or chain) from one
hook to another. Known as reeving, this practice is not permissible in most industrial applications of
towing and hoisting. Reeving can overload the hooks and result in damage to the vehicle. See Fig. 4.
5. Pull the tow cables out of the tow truck and connect the tow cable lifting hooks onto the tow hooks, then
extend the recovery boom within 4 to 6 inches (10 to 15 cm) of being vertical of the tow hooks. See Fig. 5.
Page 2
Freightliner
Service Bulletin, 09/22/2017
31-034
Towing Procedures
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional
> Century Class Conventional
> Argosy COE
> Cargo
> Columbia
> 122SD and Coronado
> Business Class M2
> Cascadia
> 108SD/114SD
> New Cascadia
Freightliner![]()
Service Bulletin
IMPORTANT: Do not reeve when towing.
1. Tow Hook
2. Chain
Fig. 4, Reeving
6. Lift the front of the truck until there is enough clearance for the stinger and crossbar to pass under the
bumper. See Fig. 6.
If enough clearance can not be gained with a single lift, jack stands or other means capable of supporting
the weight on the front axle must be used while the cables are shortened to allow a second lift.
Freightliner Service Bulletin, 09/22/2017
Page 3
31-034
Freightliner
Service Bulletin
06/14/2017
Towing Procedures
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional
f130150
Fig. 5, Tow Cables Connected to the Tow Hooks
> Century Class Conventional
> Argosy COE
> Cargo
> Columbia
> 122SD and Coronado
06/14/2017
> Business Class M2
> Cascadia
> 108SD/114SD
> New Cascadia
f130151
Fig. 6, Moving the Stinger and Crossbar Under the
Bumper
WARNING
Failure to chock the tires or connect the tow truck’s air brake system before releasing the spring
parking brakes could allow the disabled vehicle to suddenly roll. This could cause property damage or
personal injury.
7. Chock the rear tires.
NOTICE
Reference the applicable axle manufacturer’s information to avoid damaging the axle when towing the
truck.
8. Use mid-rise or high-rise forks, or lift adaptors (part number 0200020) on the crossbar to provide clearance
for the aerodynamic bumper. See Fig. 7 and Fig. 8.
06/14/2017
f130152
Fig. 7, Lift Adaptors Installed on the Crossbar
Page 4
06/14/2017
f130153
Fig. 8, Backing the Tow Truck with Lift Adaptors on the
Crossbar
Freightliner Service Bulletin, 09/22/2017
31-034
Towing Procedures
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional
> Century Class Conventional
> Argosy COE
> Cargo
> Columbia
> 122SD and Coronado
> Business Class M2
> Cascadia
> 108SD/114SD
> New Cascadia
Freightliner
Service Bulletin
9. Extend the stinger and place the lift adaptors under the axle. Make certain the lift adaptors are under the
front suspension springs between the U-bolts. See Fig. 9 and Fig. 10.
06/14/2017
f130154
Fig. 9, Positioning the Stinger with Lift Adaptors Under
the Axle
06/14/2017
f130155
Fig. 10, Stinger with Lift Adaptors Under the Axle (tow
truck shown)
10. Secure the axle to the crossbar with a chain or ratchet strap.
NOTICE
Failure to remove the driveline(s) or the drive axle shafts when towing the vehicle with the rear wheels
on the ground could result in damage to the transmission
and other parts.
11. Remove all drivelines or all axle shafts for towing.
12. Remove the tow cables from the tow hooks and retract the recovery boom. See Fig. 11.
13. Remove the tow hooks from the bumper.
14. Connect the air and electrical supply lines from the tow truck to the truck being towed.
IMPORTANT: On trucks equipped with a front air suspension, either air pressure must be supplied to
the secondary air system or the front suspension must be blocked to operating height with wooden
spacers and the axle chained to the frame to prevent damage to the truck.
15. Release the park brake and remove the chocks from the rear tires.
16. Use the stinger to pull the truck close to the back of the tow truck for final towing position. See Fig. 12.
Freightliner Service Bulletin, 09/22/2017
Page 5
31-034
Freightliner![]()
Service Bulletin
Towing Procedures
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional
06/14/2017
f130156
> Century Class Conventional
> Argosy COE
> Cargo
> Columbia
> 122SD and Coronado
> Business Class M2
> Cascadia
> 108SD/114SD
> New Cascadia
06/14/2017
Fig. 11, Retracting the Recovery Boom
f130157
Fig. 12, Final Towing Position
17. Connect the safety chains. See Fig. 13.
06/14/2017
f130158
Fig. 13, Safety Chains Connected on the Towed Vehicle
Warranty
This is an informational bulletin only. Warranty does not apply.
Page 6
Freightliner Service Bulletin, 09/22/2017
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
- 📌【We are Here for You】Dear valued customer, please be...
- 🚀【5X Faster Next-Level Hardware, Same as MK900/ MX...
- 🔥【3000+ Active Tests = MK900/MK900BT but...
- 📢【2026 U.S. Version, All-in-One as MK808S/ MK808Z...
- 🔥【28+ Hot Services for 150+ Brands】Same as MaxiCOM...
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: sb31034
Replacement Service Bulletin Number:
MFR Communication Date: 2018-02-26
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission
, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA
AutoAuth: Now supports FCA
SGW module for Chrysler
, for Jeep
, for Dodge
(2018+), for Fiat
(2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for Ford
, for Lincoln
, and for Mazda
ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order - Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW
, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford
, for Mazda
, and for Lincoln
. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase - OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission
) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities. - 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.




