L-SB-0017-18

May 17, 2018

Slight Pull/Drift to the Right
Service
Category

Suspension

Section

Alignment/Handling Diagnoses

Market USA

Applicability
YEAR(S)

MODEL(S)

2015 - 2017

NX200T

2018

NX300

2015 - 2018

NX300H

ADDITIONAL INFORMATION

Introduction

Some 2015 – 2017 model year NX 200t, 2015 – 2018 model year NX 300h, and 2018 model year
NX 300 vehicles may exhibit a slight pull/drift to the right. Some vehicles manufactured with
excessive cross caster may cause this condition to occur. Follow the Repair Procedure in this
bulletin to address this condition.
This Service Bulletin addresses a vehicle pull to the right condition which can be defined as one
of the following when there are no outside factors affecting the vehicle dynamics (driven on a
straight and flat road with good road condition and no significant wind, etc.).



When driving the vehicle without exerting steering effort, the vehicle moves to the right.
The vehicle does not drive straight ahead without the driver maintaining steering effort to
the left.

NOTE
If the vehicle drives straight without steering effort but the steering wheel is NOT in the
straight-ahead position, this may be a steering wheel off-center condition which is NOT addressed in
this Service Bulletin.

© 2018 Lexus, a division of Toyota Motor Sales, USA

Page 1 of 4

L-SB-0017-18

May 17, 2018

Page 2 of 4

Slight Pull/Drift to the Right
Production Change Information

This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs
shown below.
MODEL

PLANT

DRIVETRAIN

PRODUCTION CHANGE EFFECTIVE VIN

2WD

JTJYARBZ#J2106965

AWD

JTJBARBZ#J2171508

2WD

JTJYWRBZ#G2013377

AWD

JTJBJRBZ#J2090727

2WD

JTJYARBZ#H2085162

4WD

JTJBARBZ#H2148776

NX 300

NX 300h

TMK (Kyushu)

NX 200t

Warranty Information
OP CODE

DESCRIPTION

TIME

ST1801

Preliminary Check, Road Test, and Inspect
Alignment Measurement

1.6

Combo A

Front Toe-In Adjustment

0.1

Combo B

Front Camber Adjustment

0.7

Combo C

Front Subframe Adjustment to Improve Caster

0.4

Combo D

Rear Alignment Adjustment

0.2

OFP

T1

T2

51201-78010
51201-78020

3A

57

APPLICABLE WARRANTY
 This repair is covered under the Lexus Basic Warranty. This warranty is in effect for 12 months
or 12,000 miles, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.

Repair Procedure

1. Confirm the condition exists.
A. Verify, repair, and/or adjust the following items BEFORE test driving the vehicle.
 Tire pressure
 Correct and matching tires for vehicle
 Vehicle height per Repair Manual

© 2018 Lexus, a division of Toyota Motor Sales, USA

L-SB-0017-18

May 17, 2018

Page 3 of 4

Slight Pull/Drift to the Right
Repair Procedure (continued)

B. Road test the vehicle.


If the vehicle has a slight pull/drift to the right, continue to step 2.



If the vehicle has an off-center steering wheel or other non-related phenomenon, this
bulletin does NOT apply. Continue diagnosis using the applicable Repair Manual.

2. Confirm if the vehicle’s cross caster is within Repair Manual specifications.
NOTE
Cross caster will generally pull to the lower measurement.

Refer to TIS, applicable model and model year Repair Manual:


2015 – 2017 NX 200t:
Suspension – Alignment/Handling Diagnosis – “Alignment/Handling Diagnosis:
Front / Rear Wheel Alignment: Adjustment”



2015 – 2018 NX 300h:
Suspension – Alignment/Handling Diagnosis – “Alignment/Handling Diagnosis:
Front / Rear Wheel Alignment: Adjustment”



2018 NX 300:
Suspension – Alignment/Handling Diagnosis – “Alignment/Handling Diagnosis:
Front / Rear Wheel Alignment: Adjustment”

Is the cross caster outside of Repair Manual specifications?
 YES — See steps 3 – 5 for caster adjustment instructions.


NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.

© 2018 Lexus, a division of Toyota Motor Sales, USA

L-SB-0017-18

May 17, 2018

Page 4 of 4

Slight Pull/Drift to the Right
Repair Procedure (continued)

3. Loosen the front crossmember assembly by
loosening the fasteners as shown.

Figure 1.

NOTE

1

 ONLY loosen fasteners enough to be able
to move the crossmember.
 Do NOT remove the fasteners.

4. Shift the crossmember to adjust the front
caster angle.
NOTE
Rotating the subframe assembly in the
direction of the arrows as shown will increase
the caster measurement on the RH side and
reduce it on the LH side.

1

Rear

5. Tighten the fasteners to Repair Manual specifications.
Refer to TIS, applicable model and model year Repair Manual:


2015 – 2017 NX 200t:
Suspension – Alignment/Handling Diagnosis – “Front Suspension: Front Suspension
Member: Installation”



2015 – 2018 NX 300h:
Suspension – Alignment/Handling Diagnosis – “Front Suspension: Front Suspension
Member: Installation”



2018 NX 300:
Suspension – Alignment/Handling Diagnosis – “Front Suspension: Front Suspension
Member: Installation”

6. Confirm that ALL other alignment measurements are within specification and adjust
as needed.
7. AFTER alignment is complete, confirm that the vehicle no longer pulls/drifts to the right.

© 2018 Lexus, a division of Toyota Motor Sales, USA