NUMBER:
GROUP:
DATE:

08-041-14
Electrical
April 18, 2014

This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC.

HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS
AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF
THE wiTECH DIAGNOSTIC APPLICATION WINDOW
THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 14.03 OR HIGHER TO
PERFORM THIS PROCEDURE.
SUBJECT:
Flash: Steering Wheel Vibration At Highway Speeds On Smooth Road
OVERVIEW:
This bulletin involves road testing and updating the software in the Electric Power Steering
(EPS). If required road force balancing and match mounting the tires and wheels.
MODELS:
2013-2014

(PF)

Dart

NOTE: This bulletin applies to vehicles built on or before February 09, 2014 (MDH
0209XX)
SYMPTOM/CONDITION:
A customer may experience a slight shimmy/shake in the steering wheel at speeds of 50 to
70 MPH (80 to 120 KPH). This is most noticeable on smooth roads. This should NOT be
mistaken for a normal tire vibration felt in the seat and steering wheel or at low speeds.
DIAGNOSIS:
SPECIAL TOOLS/EQUIPMENT REQUIRED:
1-RF33

Hunter GSP9700 Road Force® Diagnostic Systems or
equivalent.

REPAIR PROCEDURE:
1. Road test the vehicle at highway speeds between 50 to 70 mph to verify customer
complaint.
2. Was a vibration exhibited at the steering wheel?
a. Yes >>> Proceed to Step #3.
b. No >>> Check for updated software for the EPS module, proceed to Step #12.
3. Inspect tires and wheels for damage, mud or snow packing.

08-041-14

-2-

4. Remove all debris, mud, snow or replace tires and wheels if damaged.
NOTE: Damaged tires and wheels are not reimbursable under warranty.
5. Verify the vehicle is equipped with the stock wheels and tires, use the vehicle sales
codes to validate.
6. Were the original wheels and tires equipped on the vehicle?
a. Yes >>> Proceed to Step #7.
b. No >>> Proceed to Step #12.
NOTE: Vehicles that do not have stock tires and wheel are not reimbursable under
warranty for balancing and road force match mounting .
7. Verify all wheel (tape/clip-on) weights are present.
8. Verify and if necessary adjust the tire pressure specified on the vehicle
placard/certification label.
9. Verify all wheels and tires do not exceed run out specifications (evaluated by special
tools/equipment specified).
10. Perform and record road force variation to all wheel and tire assemblies (evaluated by
special tools/equipment specified).
11. Verify all tires and wheels are match mounted to the lower force variation and are
properly balanced. Refer to the detailed procedures available in DealerConnect>
TechCONNECT under: Service Info> 22- Tires and Wheels> Standard Procedure>
Tire and Wheel Balance.
NOTE: If the dealership does not have a Hunter GSP9700 Road Force® Diagnostic
Systems or equivalent sublet the repair to another dealer or independent
repair facility that has the proper equipment within 50 miles of your facility.
To help locate a road force balancer go to this web site
(www.gsp9700.com/search/findgsp9700.cfm) to help find one in your area.
12. Flash the EPS module. Use the wiTECH Diagnostic Application for flashing the
module is made available through the wiTECH Diagnostic Application. For instructions
select the “HELP” tab on upper portion of the wiTECH window, then “HELP
CONTENTS.” This will open the Welcome to wiTECH Help screen where help topics
can be selected.
13. Using the wiTECH perform a Proxi Alignment for the EPS module.
14. Using the wiTECH perform an EPS relearn.
15. Clear any DTC's that may have been set in other modules due to reprogramming. The
wiTECH application will automatically present all DTCs after the flash and allow the
tech to clear them.
16. Road test the vehicle, has the steering wheel vibration condition been eliminated?
a. Yes >>> This bulletin has been completed, return the vehicle to the customer.
b. No >>> This bulletin has been completed, normal vibration diagnostic procedures
need to be performed.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor
Description
Operation No:

Skill Category

Amount

22-40-02-9D

4 - Chassis

0.6 Hrs

Road Test / Module, Electric Power

-3-

08-041-14

Steering (EPS) - Reprogram
(1- Semi Skilled)
22-40-02-9E

Road Test / Module, Electric Power
Steering (EPS) - Reprogram / and
Wheel Balance, Road Forced
Variation - All Four Tires
(1- Semi Skilled)

4 - Chassis

1.1 Hrs.

22-40-02-9F

Road Test / Module, Electric Power
4 - Chassis
Steering (EPS) - Reprogram / Wheel
Balance, Road Forced Variation - All
Four Tires w/ (1) Match Mount Wheel
to Tire
(1- Semi Skilled)

1.2 Hrs

22-40-02-9G

Road Test / Module, Electric Power
4 - Chassis
Steering (EPS) - Reprogram / Wheel
Balance, Road Forced Variation - All
Four Tires w/ (2) Match Mount Wheel
to Tire
(1- Semi Skilled)

1.3 Hrs

22-40-02-9H

Road Test / Module, Electric Power
4 - Chassis
Steering (EPS) - Reprogram / Wheel
Balance, Road Forced Variation - All
Four Tires w/ (3) Match Mount Wheel
to Tire
(1- Semi Skilled)

1.4 Hrs

22-40-02-9J

Road Test / Module, Electric Power
4 - Chassis
Steering (EPS) - Reprogram / Wheel
Balance, Road Forced Variation - All
Four Tires w/ (4) Match Mount Wheel
to Tire
(1- Semi Skilled)

1.5 Hrs

NOTE: The expected completion time for the flash download portion of this
procedure is approximately 10 minutes. Actual flash download times may be
affected by vehicle connection and network capabilities.
FAILURE CODE:
ZZ

Service Action