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NHTSA ID Number: 10137514

Manufacturer Communication Number: PIT5593A

TSB/Document Date: 2018-05-21


Summary

This Preliminary information communicates a power steering control module calibration error that does not allow its DTC's to transition to history and they always stay current, which can mislead a technician diagnosis. Dealers are to reprogram the power steering control module with updated calibration which will allow DTC's to transition to history if the issue that caused the DTC(s) are now longer present.


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TSB/Document ID: PIT5593A

Replacement Service Bulletin Number:

MFR Communication Date: 2018-04-23

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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Bulletin No.: PIT5593A
Published date: 04/23/2018

Preliminary Information
PIT5593A Action Required Steering Assist is Reduced Drive with Care Or Service Power Steering
Message And Or Current Power Steering Control Module DTCs
Product Investigation Review Required
Models
Brand:
ChevroleteBay logo

Model:

Model
Years:

Silverado 2017 1500
2018

VIN:
from
SOP

Engine:

to
Plant Code Z*: 9/12/2017, Plant Code F*:
9/13/2017, Plant Code G*: 9/15/2017

Transmissions:

4.3L RPO LV3 / 5.3L RPO
L83 / 6.2L RPO L86

All

ChevroleteBay logo Suburban

2017 2018

SOP Plant Code R*: 9/12/2017

All

All

ChevroleteBay logo Tahoe

2017 2018

SOP Plant Code R*: 9/12/2017

All

All

GMCeBay logo

Sierra
1500

2017 2018

SOP

4.3L RPO LV3 / 5.3L RPO
L83 / 6.2L RPO L86

All

GMCeBay logo

Yukon

2017 2018

SOP Plant Code R*: 9/12/2017

All

All

Plant Code Z*: 9/12/2017, Plant Code F*:
9/13/2017, Plant Code G*: 9/15/2017

*For Plant Code See 11th Position of VIN

Involved Region or Country North America

Additional Options (RPO)

Without RPO UHX Lane Keep Assist
Without RPO NV8 Variable Assist Power Steering
Note: This PI does NOT apply to 2500/3500 HD Trucks.
Some customers may comment every time the vehicle is started an "Action Required Steering Assist is

Condition

Reduced Drive with Care" Or "Service Power Steering" Message is displayed. In most cases, there will
be no steering related issues and if the message is dismissed it will remain off the entire ignition cycle.
When checking for DTC's the Power Steering Control Module (PSCM) will have current DTC's set. The
most common DTC's which may set are U0415 and/or U0401.

A PSCM calibration error has been found, which does not allow its DTC's to transition to history and
Cause

they stay current. Even when the issue that caused the DTC's to set originally, is no longer present, the
PSCM will retain the DTC(s) as current.

Correction:
This calibration error can mislead technicians, because the initial steps in normal strategy based diagnosis is to verify the customer
complaint and follow current DTC's. To help avoid misdiagnosis, follow the steps below:
1. Check and record all DTC's in all modules.
2. Clear all DTC's. If all DTC's can be cleared, go to step 3. If DTC's will not clear, the vehicle is experiencing a current fault, which will
need to be diagnosed and repaired before continuing to step 3.
3. Reprogram the PSCM with the latest calibrations currently available in TIS2WEB, and clear any DTC's which may have set during the
programming event.
4. Let the vehicle go to sleep, then restart the engine and check for DTC's. If any DTC's reset, perform normal diagnosis and repair as
necessary.
5. If no DTC's reset, it will be necessary to look at all recorded DTC's in step 1 to help determine the original root cause. See
additional information/example below.
Additional Information and Example
Remember, this PSCM calibration error only causes the DTC's to stay current, which then causes the PSCM messages to appear at
each start up. After reprogramming the PSCM with the latest calibrations, the original root cause of the DTC's may still need to be

addressed. See example below.
- Customer brings the vehicle in for an "Action Required Steering Assist is Reduced Drive with Care" message that is displayed
each ignition cycle. See DIC message below.

- When checking for DTC's the following codes are found: See also the GDS2 screen print of the DTC's below.
PSCM has two current DTC's U0415 and U0401
EBCM has two history DTC's C0035 and C0045

- When performing normal strategy based diagnosis, a technician would start the vehicle and verify the customer's complaint of the
"Action Required Steering Assist is Reduced Drive with Care" message, he or she would find current DTC's set in the PSCM. Finding
these current codes may lead a technician down the wrong path, which is why it is important to follow the steps listed above.
- In this example, all the DTC's cleared out and the PSCM was reprogrammed with the latest calibrations available in TIS2WEB.
- Looking back at all the DTC's recorded, the EBCM had two wheel speed sensor DTC's set: C0035 and C0040. These two DTC's would
be the original root cause and would need to be addressed.
- If the vehicle was returned to the customer without addressing the EBCM DTC's, he or she may return for service but would be
a different complaint, such as, an intermittent ABS MIL and/or Service Stabilitrak message. The same DTC's will be found in the PSCM
and EBCM, but now the new PSCM calibration will allow the DTC's to transition to history and there will no longer be a PSCM DIC
message displayed at each ignition cycle.

Warranty Information
Labor Operation

Description

Labor Time

2810625

Power Steering Control Module Reprogramming with SPS

Use Published Time

Additional SI Keywords
C0176 C0475 c0544 c0545 C056D C0045 C0050 U0100 U0101 U0140 U0121 U0126 U0131

Version History
Version

2

Created on 11/06/2017
Modified

4/23/2018 to update the engines in the model list, add a Note in the Condition to Excluded HD
trucks, and update the Additional Options to add Without RPO NV8 Variable Assist Power
Steering

© 2016 General MotorseBay logo. All Rights Reserved.

1


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