NHTSA ID Number: 10137495
Manufacturer Communication Number: PIT5411L
TSB/Document Date: 2018-05-21
Summary
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, and displays are placed on restriction through the General Motors
Technical Assistance Center. Dealer will need to contact General Motors
Technical Assistance Center for further assistance.
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TSB/Document ID: PIT5411L
Replacement Service Bulletin Number:
MFR Communication Date: 2018-04-10
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
Bulletin No.: PIT5411L
Published date: 04/10/2018
Preliminary Information
PIT5411L TAC Part Restriction for US Dealers - Navigation Radio, Radio, Human Machine Interface,
Radio Display, and Radio Control/Integrated Center Stack
Models
Brand:
Model:
VIN:
Model Years:
from
to
Engine:
Transmissions:
Enclave
2018
All
All
All
All
Encore
2018
All
All
All
All
Envision
2018
All
All
All
All
LaCrosse
2018
All
All
All
All
Regal
2018
All
All
All
All
ATS
2018
All
All
All
All
CT6
2018
All
All
All
All
CTS
2018
All
All
All
All
Escalade
2018
All
All
All
All
XT5
2018
All
All
All
All
XTS
2018
All
All
All
All
2018
All
All
All
All
Camaro
2018
All
All
All
All
Colorado
2018
All
All
All
All
Corvette
2018
All
All
All
All
Cruze
2018
All
All
All
All
Equinox
2018
All
All
All
All
Impala
2018
All
All
All
All
Malibu
2018
All
All
All
All
Silverado
2018
All
All
All
All
Sonic
2018
All *See Note A
All *See Note A
All
All
Spark
2018
All
All
All
All
Suburban
2018
All
All
All
All
Tahoe
2018
All
All
All
All
Traverse
2018
All
All
All
All
Trax
2018
All *See Note A
All *See Note A
All
All
Volt
2018
All
All
All
All
Acadia
2018
All
All
All
All
Canyon
2018
All
All
All
All
Sierra
2018
All
All
All
All
Terrain
2018
All *See Note A
All *See Note A
All
All
Yukon Models
2018
All
All
All
All
*NOTE A: For Trax, Sonic, Terrain RPO IOR radios, please reference the 2 documents below as applicable by condition:
- Please refer to 17-NA-405 for IOR Infotainment system intermittent white radio screen or radio resets shortly after starting
vehicle with a phone paired concerns
- Please refer to PIC6325 for IOR Infotainment system blank display and/or no audio concerns
Supersession Statement:
This PI was superseded to update Note. Please discard PIT5411K.
Condition / Concern
US Dealers - Effective 3/8/2018 the components below will be placed on restriction through the General Motors
Technical Assistance
Center only for the 2018 models listed above. Please review recommendations below prior to contacting TAC at (877)446-8227 (US).
Important: When calling TAC, be certain to select the Infotainment prompt for ANY part listed below.
Canada Dealers - This PI is for US DEALERS ONLY, please contact York Electronics directly at (888)650-9675 (Oshawa) or (800)361-2894
(Calgary).
Recommendations / Instructions
Please see the list of components below for current TAC part restrictions applicable to the 2018 models listed above. A TAC case
should not be required to order these parts for previous model year vehicles even if they are the same part number as the 2018 models
listed above.
HMI (Human Machine Interface)
Radio/Tuner
Radio Control/Display/ICS (Integrated Center Stack)
Depending on the concern, TAC may require additional information. Refer to PIC6095 for component identification and use the vehicle
VIN when searching for the replacement part number in the parts catalog.
Additional SI Keywords
AM audio catalog center concern control CUE diagnostic display DVD EREV ESC exchange FM GPS HMI ICS IOA IOB IOR IOS
IOT IOU IO3 IO4 IO5 IO6 intellilink integrated map media MP3 mylink nav navigation part parts RAO radio reception restriction
screen stack traffic tuner UA3 UY4 video XM xmradio Z2SC
© 2016 General Motors
. All Rights Reserved.
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