NHTSA ID Number: 10137287
Manufacturer Communication Number: 18NA060
TSB/Document Date: 2018-05-21
Summary
This informational bulletin provides information for new software for the TCM to correct a delayed engagement when performing the garage shift.
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TSB/Document ID: 18NA060
Replacement Service Bulletin Number:
MFR Communication Date: 2018-02-23
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
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File in Section:
Bulletin No.:
Service Bulletin
Date:
18-NA-060
February, 2018
INFORMATION
Subject:
When Shifting to Reverse and/or to Drive (Performing Garage Shifts) the Transmission
May Experience a Delayed Engagement When Performing the Garage Shift
Brand:
Model:
Escalade
Models
Tahoe
Yukon
Models
Model Year:
from
2018
VIN:
to
from
to
Engine:
Equipped with
6.2L Engine
(RPO L86)
2018
Equipped with
10 Speed
Automatic
Transmission
(RPO MF6)
Involved Region or Country
North America and NA Export vehicles
Condition
Some customers may comment when shifting to reverse and/or to drive (performing
garage shifts) the transmission may experience a delayed engagement when performing
the garage shift.
Note: The engagement may be followed by a bump. This condition may also be
intermittent.
Cause
This condition may be caused by a software anomaly.
Correction
An updated software calibration has been released to address this condition.
Service Procedure
Reprogram the K71 Transmission Control Module
(TCM) with the latest calibrations available on
TIS2WEB. Refer to K71 Transmission Control Module:
Programming and Setup in SI.
Important: Stable battery voltage is critical during
programming. Any fluctuation, spiking, over voltage or
loss of voltage will interrupt programming. Install the
EL-49642 SPS Programming Support Tool (GM Dealer
Equipment Item #PSC-550) to maintain system voltage.
If not available, connect a fully charged 12 V jumper or
booster pack
disconnected from the AC voltage supply.
DO NOT connect a battery charger.
__________________________________________________________________
Warranty Information
For vehicles repaired under warranty, use:
Labor Operation
2810175
Description
Labor Time
Transmission Control Module Reprogramming with SPS
Use Published Labor
Operation Time
Version
1
Modified
Released February 23, 2018
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
Copyright 2018 General Motors
LLC. All Rights Reserved.
WE SUPPORT VOLUNTARY
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