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NHTSA ID Number: 10137183

Manufacturer Communication Number: PIT5411K

TSB/Document Date: 2018-05-21


Summary

This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, and displays are placed on restriction through the General MotorseBay logo Technical Assistance Center. Dealer will need to contact General MotorseBay logo Technical Assistance Center for further assistance.


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TSB/Document ID: PIT5411K

Replacement Service Bulletin Number:

MFR Communication Date: 2018-03-13

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

MFR Component System:

MFR Component Subsystem:


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Bulletin No.: PIT5411K
Published date: 03/13/2018

Preliminary Information
PIT5411K TAC Part Restriction for US Dealers - Navigation Radio, Radio, Human Machine Interface,
Radio Display, and Radio Control/Integrated Center Stack
Models
Brand:

Model:

VIN:

Model Years:

from

to

Engine:

Transmissions:

BuickeBay logo

Enclave

2018

All

All

All

All

BuickeBay logo

Encore

2018

All

All

All

All

BuickeBay logo

Envision

2018

All

All

All

All

BuickeBay logo

LaCrosse

2018

All

All

All

All

BuickeBay logo

Regal

2018

All

All

All

All

CadillaceBay logo

ATS

2018

All

All

All

All

CadillaceBay logo

CT6

2018

All

All

All

All

CadillaceBay logo

CTS

2018

All

All

All

All

CadillaceBay logo

Escalade

2018

All

All

All

All

CadillaceBay logo

XT5

2018

All

All

All

All

CadillaceBay logo

XTS

2018

All

All

All

All

ChevroleteBay logo

Bolt

2018

All

All

All

All

ChevroleteBay logo

Camaro

2018

All

All

All

All

ChevroleteBay logo

Colorado

2018

All

All

All

All

ChevroleteBay logo

Corvette

2018

All

All

All

All

ChevroleteBay logo

Cruze

2018

All

All

All

All

ChevroleteBay logo

Equinox

2018

All

All

All

All

ChevroleteBay logo

Impala

2018

All

All

All

All

ChevroleteBay logo

Malibu

2018

All

All

All

All

ChevroleteBay logo

Silverado

2018

All

All

All

All

ChevroleteBay logo

Sonic

2018

All *See Note A

All *See Note A

All

All

ChevroleteBay logo

Spark

2018

All

All

All

All

ChevroleteBay logo

Suburban

2018

All

All

All

All

ChevroleteBay logo

Tahoe

2018

All

All

All

All

ChevroleteBay logo

Traverse

2018

All

All

All

All

ChevroleteBay logo

Trax

2018

All *See Note A

All *See Note A

All

All

ChevroleteBay logo

Volt

2018

All

All

All

All

GMCeBay logo

Acadia

2018

All

All

All

All

GMCeBay logo

Canyon

2018

All

All

All

All

GMCeBay logo

Sierra

2018

All

All

All

All

GMCeBay logo

Terrain

2018

All *See Note A

All *See Note A

All

All

GMCeBay logo

Yukon Models

2018

All

All

All

All

*NOTE A: For Trax, Sonic, Terrain RPO IOR radios, please reference the 3 documents below as applicable by condition:
- Please refer to PIE0447 for IOR Infotainment system freezing up and/or touch screen not responding concerns
- Please refer to 17-NA-405 for IOR Infotainment system intermittent white radio screen or radio resets shortly after starting
vehicle with a phone paired concerns
- Please refer to PIC6325 for IOR Infotainment system blank display and/or no audio concerns

Supersession Statement:
This PI was superseded on 3/8/2018 to remove 2017 model year, remove media disc players, and update notes. Please discard
PIT5411J.

Condition / Concern
US Dealers - Effective 3/8/2018 the components below will be placed on restriction through the General MotorseBay logo Technical Assistance

Center only for the 2018 models listed above. Please review recommendations below prior to contacting TAC at (877)446-8227 (US).
Important: When calling TAC, be certain to select the Infotainment prompt for ANY part listed below.
Canada Dealers - This PI is for US DEALERS ONLY, please contact York Electronics directly at (888)650-9675 (Oshawa) or (800)361-2894
(Calgary).

Recommendations / Instructions
Please see the list of components below for current TAC part restrictions applicable to the 2018 models listed above. A TAC case
should not be required to order these parts for previous model year vehicles even if they are the same part number as the 2018 models
listed above.
HMI (Human Machine Interface)
Radio/Tuner
Radio Control/Display/ICS (Integrated Center Stack)
Depending on the concern, TAC may require additional information. Refer to PIC6095 for component identification and use the vehicle
VIN when searching for the replacement part number in the parts catalog.

Additional SI Keywords
AM audio catalog center concern control CUE diagnostic display DVD EREV ESC exchange FM GPS HMI ICS IOA IOB IOR IOS
IOT IOU IO3 IO4 IO5 IO6 intellilink integrated map media MP3 mylink nav navigation part parts RAO radio reception restriction
screen stack traffic tuner UA3 UY4 video XM xmradio Z2SC

© 2016 General MotorseBay logo. All Rights Reserved.

1


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