Page 1 of 5

18-2084
TECHNICAL SERVICE BULLETIN
Long Wheelbase - 60/40 Left Side Second Row Seat Stuck Or Difficult To 13 March
Fold/Unfold - Built On 9-Jan-2013 And Through 5-Jan-2018
2018
This bulletin supersedes 15-0001. Reason for update: Incorrect Procedure
Model:
Ford
2013-2018 Transit Connect/Tourneo Connect
Issue: Some 2013-2018 Transit Connect vehicles built on 9-Jan-2013 and through 5-Jan-2018 may exhibit a
condition where the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable
or a cable in need of adjustment.
Action: Follow the Service Procedure steps to correct the condition.
Parts
Part Number Description Quantity
Obtain Locally Tie Strap

3

Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP
coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined
by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Operation
No.

Description
2013-2018 Transit Connect With 60/40 Second Row Seat: Follow The Service Procedure
To Release The Seat From The Stowed Position, Attach And Adjust Cables, Neutralize
Seat Frame As Needed (Do Not Use With Any Other Labor Operations)

182084A

Time
0.5
Hrs.

Repair/Claim Coding
Causal Part:

A040045

Condition Code: 41

Drive

Tool Name

3/8"

Power Tool

3/8"

Ratchet

3/8"

3" Extension

3/8"

Torque Wrench

3/8" T-47 Torx® Socket
Trim Tool
Side Cut Pliers

Service Procedure

http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB18-2084/US/E...

4/3/2018

Page 2 of 5

1. Check the vehicle build date. Was the vehicle built on 1–Jan–2013 and through 5–Jan–2018?
(1). Yes – proceed to Step 2.
(2). No – this article does not apply. Refer to Workshop Manual (WSM), Section 501-10B for normal
diagnostics.
2. Is the second row seat bottom on the left side of the vehicle stuck in the folded position and/or is the strap
stuck and displaying the red in indicator on the strap on the seat back? (Figure 1)
(1). Yes - proceed to Step 3.
(2). No – this article does not apply. Refer to WSM for normal diagnosis.
Figure 1

3. With the help of an assistant, softly pull/wiggle the adjuster cable(s) underneath the effected seat, while a
second technician applies downward pressure to the seat back while pulling on the strap. (Figures 2 - 5)
(1). Make sure the driver’s seat is adjusted to the most forward position. Make sure the second row head
rests are in the most downward position.
(2). The seat back will not fold up when the seat bottom is stuck.
Figure 2

Figure 3

http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB18-2084/US/E...

4/3/2018

Page 3 of 5

Item

Description

1

Interlock

2

Inner Latch

3

Splitter Box, White Cap

4

Adjuster

5

Splitter Box, Black Cap

6

Outer Latch

7

Seat 40% / 60%

Figure 4

http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB18-2084/US/E...

4/3/2018

Page 4 of 5

Figure 5

4. Verify the cables are routed correctly. Check for broken retainers. If a retainer is broken then replace as
needed. Is the concern still present? (Figure 4)
(1). Yes - proceed to Step 5.
(2). No - repair is complete.

http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB18-2084/US/E...

4/3/2018

Page 5 of 5

5. Tighten the cables by adjusting the cables as needed.
(1). Open one adjuster flap by pressing on the adjuster housing. Repeat this for the opposite adjuster flap.
(2). Pull the cable out of the adjuster to minimize the free play and close the flaps. (Figures 3 - 5)
6. Is the concern still present?
(1). Yes - loosen all seat frame fasteners and re-torque to neutralize. Tighten to 45 Nm (33 lb-ft).
(2). No - repair is complete.

© 2018 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides
information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a
condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle.
Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated
otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company
reserves the right to supersede this information with updates. The most recent information is available through Ford Motor Company's on-line
technical resources.

http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB18-2084/US/E...

4/3/2018