NUMBER:
GROUP:
DATE:

08-048-14
Electrical
May 15, 2014

This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC.

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE
TRANSMITTAL (RRT) 14-039 ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's
HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS
APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN
TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF
WARRANTY.
HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS
AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF
THE wiTECH DIAGNOSTIC APPLICATION WINDOW.
THE wiTECH SOFTWARE LEVEL MUST BE AT 14.03 OR HIGHER TO PERFORM THIS
PROCEDURE.
SUBJECT:
Flash: Vehicle Enhancements
OVERVIEW:
This bulletin involves updating the software in multiple modules, Vehicle Tracking Module
(VTM), Body Control Module (BCM), On-Board Charging Module (OBCM), Power Inverter
Module (PIM), Battery Pack Control Module (BPCM) and Electric Vehicle Control Unit
(EVCU) if required.
MODELS:
2014

(FF)

500e

NOTE: The bulletin will be updated to include 2013 vehicle when all of the 2013
software is available.
NOTE: This bulletin applies to vehicles built on or before March 12, 2014 (MDH
0312XX) and equipped with 83 KW electric motor (sales code E99).
SYMPTOM/CONDITION:
Several software improvements are available for vehicles equipped with a 83 KW electric
motor.
•
•

Improve Air Conditioning operation.
Correct blinking charge indicator (goal post).

08-048-14
•
•
•
•
•
•
•
•

-2-

Correct 12 volt battery drain when charging the vehicle.
Improvements to DTC diagnostic’s.
Enhancements to the central door lock feature.
Improvements to locate the vehicle, using the smartphone app.
Increase cabin preconditioning time from 2 to 10 minutes.
Update informations that is displayed by the cluster.
Enhancements to the high voltage charging system.
Improve the total Lifetime energy consumed information that is display on a
smartphone app.

DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in
TechCONNECT, If Diagnostic Trouble Codes (DTC's) are present, record them on the
repair order and repair as necessary before proceeding further with this bulletin.
If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other
customers that describe the symptom/condition, perform the Repair Procedure.
REPAIR PROCEDURE:
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2
volts. Do not allow the charging voltage to climb above 13.5 volts during the
flash process.
1. Every vehicle will not need to update all 6 modules. Using the wiTECH tool, only
update the modules that show updates are available.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
2. Using the wiTECH Diagnostic Application for flashing modules is made available
through the wiTECH Diagnostic Application. For instructions select the “HELP” tab on
upper portion of the wiTECH window, then “HELP CONTENTS.” This will open the
Welcome to wiTECH Help screen were help topics can now selected.
3. Update the software on the OBCM, EVCU, BCM, BPCM and PIM, if available .
NOTE: After updating the BPCM, if any DTC stay active, another key cycle will be
needed. Another key cycle will change the active code to store, so it can be
cleared.
4. Update the software for the VTM module.
5. Use the wiTECH to calibrate the lifetime energy values.
NOTE: Normally you should NOT run the lifetime energy routine. This should only
be done when instructed by an RRT or TSB.
6. On the topology screen of the scan tool, click on the VTM module.
7. Now go to the Misc Functions and chose the routine labeled, Calibrate Lifetime Energy
Value.
8. In the Network Topology view of wiTECH, determine if the Convergence Telematics
Module (CTM) is communicating on the CAN bus by noting the color of the CTM icon.
(blue = present, red = not communicating) and/or U11F6-00 Lost Communication with
Convergence Telematics Module, is Not set as an active DTC.
9. Is the CTM present (blue) on the CAN bus and/or No active U11F6-00 is found?
a. Yes >>> Proceed to Step #12.

-3-

08-048-14

b. No >>> Proceed to Step #10.
NOTE: Sometimes when updating these modules, the CTM may stop communicating
and/or U11F6-00 is set as an active fault. Pulling the fuse for the CTM will
regain communication with that module and change U11F6-00 to a stored
DTC.
10. Turn off the ignition and pull fuse F36 for 10 seconds. It is located in the interior fuse
panel, which is part of the BCM, see (Fig. 1).

Fig. 1 Interior fuse panel located by the left kick panel.
Remove fuses F36 and F51.

11. Turn the ignition back on and check if the CTM is communicating. Is the module
communicating?
a. Yes >>> Proceed to Step #12.
b. No >>> This bulletin has been completed. Perform normal diagnostic, for No
response with the CTM. Follow - 29 - Non-DTC
Diagnostics/Communication/Diagnosis and Testing.
12. Clear any DTC's that may have been set in other modules due to reprogramming. The
wiTECH application will automatically present all DTCs after the flash and allow the
tech to clear them.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor
Operation
No:
18-19-02-L9

Description

Module, Reprogram

Skill Category

Module, EVCU / BPCM /

Amount

0.7 Hrs.

08-048-14

-4(1 - Semi-Skilled)

OBCM / PIM / BCM / VTM Reprogram

NOTE: The expected completion time for the flash download portion of this
procedure is approximately 34 minutes. Actual flash download times may be
affected by vehicle connection and network capabilities.
FAILURE CODE:
FM

Flash Module