NUMBER:
GROUP:
DATE:

23-008-14
Body
March 21, 2014

This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC.

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE
TRANSMITTAL (RRT) 14-030. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's
HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS
APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN
TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF
WARRANTY.
SUBJECT:
Sunroof Glass Scratch
OVERVIEW:
This bulletin involves visually inspecting the sunroof glass panel for scratches and
adjusting the sunroof glass panel flushness.
MODELS:
2014

MK

Compass

NOTE: This bulletin applies to vehicles built on or after July 14, 2013 (MDH 0714XX)
and on or before November 07, 2013 (MDH 1107XX) equipped with Power
Sunroof (sales code GWG).
SYMPTOM/CONDITION:
Some vehicles may have scratched sunroof glass due to an interference condition
between the sunroof glass top surface and underside of the vehicle roof structure.
DIAGNOSIS:
If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other
customers that describe the symptom/condition, perform the Repair Procedure.
PARTS REQUIRED:
Qty.

Part No.

Description

1 (AR)

68245159AA

Sunroof Glass

REPAIR PROCEDURE:
1. Clean the sunroof glass and inspect for scratches on the top exterior surface (Fig. 1).
Were straight front to back directional scratches found on sunroof top exterior surface?
a. YES>>> Proceed to Step #10.
b. NO>>> Continue with Step #2 sunroof glass adjustment.

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-2-

Fig. 1 Sunroof Glass Scratch
1 - Scratch

NOTE: Only loosen one sunroof glass set screw at a time while adjusting the
sunroof. Use hand tools only.
2. Using a T-25 star head driver or 8 mm socket, loosen the glass set screws one at a
time for sunroof adjustment per the following flushness adjustment steps, then tighten
the screws to 3 N·m (26 in. lbs.) (Fig. 2).

-3-

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Fig. 2 Sunroof Glass Panel Set Screw
1 - Screw

3. Use a non-marring straight edge and feeler gauge or equivalent tool to measure
flushness of the sunroof glass panel (2) in relation to the vehicle roof surface (1) while
performing the following flushness adjustment steps (Fig. 3).

Fig. 3 Sunroof Glass Panel Flushness Measurement
1 - Vehicle Roof Surface
2 - Sunroof Glass Panel

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-4-

4. Adjust the rear corners (1) and (3) so that the glass is flush 0.0 mm (0.0 in.) to the roof.
Measure the lowest point along the rear edge (2), if it exceeds 1.0 mm (0.04 in.)
underflush, raise up rear corners (1) and (3) evenly until the low point along the rear
edge (2) is 1.0 mm (0.04 in.) underflush. Corners (1) and (3) cannot exceed 2.0 (0.08
in.) overflush (Fig. 4).
5. Adjust the front corners (4) and (6) to flush or underflush. Measure the lowest point
along the front edge (5), if it exceeds 3.5 mm (0.14 in.) underflush, raise up front
corners (4) and (6) evenly until the low point along the front edge (5) does not exceed
2.5 mm (0.10 in.) underflush (Fig. 4).

Fig. 4 Sunroof Glass Panel Measurement Points
1 - Right Rear Corner
2 - Rear Edge
3 - Left Rear Corner
4 - Left Front Corner
5 - Front Edge
6 - Right Front Corner

6. Open the sunroof glass panel (1) to 220 mm (8.5 in.) relative to the front roof opening
flange (2) (Fig. 5).

-5-

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Fig. 5 Sunroof Opening Measurement
1 - Sunroof Glass Panel
2 - Sunroof Opening Flange

7. Use a 1.0 mm (0.04 in.) non-marring feeler gauge (1) to check for clearance between
the underside of the vehicle roof and topside of the sunroof glass. Depending on the
feeler gauge used, it may be necessary to tape a temporary extension handle (2) to
the feeler gauge in order to reach to the back edge of the sunroof glass. The
temporary handle must be made of a non-marring material of thinner dimension than
the 1.0 mm (0.04 in.) feeler gauge (Fig. 6).

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-6-

Fig. 6 Feeler Gauge With Temporary Extension
1 - Feeler Gauge
2 - Temporary Extension

8. Insert the 1.0 mm (0.04 in.) non-marring feeler gauge between the underside of the
vehicle roof and topside of the sunroof glass. Sweep the feeler gauge from side to side
over the entire surface of the sunroof glass to check for interferences (Fig. 7).

Fig. 7 Sweep Feeler Gauge Side To Side
1 - Feeler Gauge

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9. Has 1.0 mm (0.04 in.) clearance between underside of roof and topside of glass been
achieved?
a. YES>>> Sunroof passes inspection. Return vehicle to customer.
b. NO>>> Continue with Step #10.
10. Is the replacement sunroof glass panel specified in the PARTS REQUIRED section of
this bulletin available?
a. YES>>> Continue with Step #11 for glass panel replacement.
b. NO>>> Proceed to Step #26 for sunroof module shimming provided the existing
sunroof glass is NOT scratched. If sunroof glass is scratched, replace glass panel
before proceeding.
11. Close the sunroof fully and remove the vehicle keys from the ignition.
12. Using a T-25 star head driver or 8mm socket, remove all four sunroof glass panel
attachment screws (left side shown, right side similar) (Fig. 8).

Fig. 8 Sunroof Glass Panel Set Screws
1 - Screws

13. Lift sunroof glass panel straight upward to clear the sunroof module attachment tabs,
then rotate and lower the glass panel into the interior of the vehicle in order to remove
the glass panel from vehicle (Fig. 9).

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-8-

Fig. 9 Sunroof Glass Panel Removal
1 - Sunroof Glass Panel

14. Obtain the new modified sunroof glass panel specified in the PARTS REQUIRED
section of this bulletin.
NOTE: Mopar branding on glass panel goes toward rear of vehicle (Fig. 10).

Fig. 10 Sunroof Glass Panel Mopar Branding Stamp
1 - Mopar Branding

-9-

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15. Carefully lower the new modified sunroof panel into the roof opening (Fig. 11).

Fig. 11 Sunroof Glass Panel Installation
1 - Sunroof Glass Panel

16. Verify that all four sunroof glass panel mounting tabs (1) are inboard of the sunroof
module (2) (Fig. 12).
17. Align holes in sunroof glass mounting tabs to the nuts in sunroof module, then install
all four screws (3) but do not tighten the screws at this time (Fig. 12).

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-10-

Fig. 12 Sunroof Glass Panel Mounting Tab Inspection
1 - Sunroof Mounting Tabs
2 - Sunroof Module
3 - Screws

18. Center the sunroof glass panel in the roof opening; visually verify that the space
between the glass panel and the roof opening appears equal on all sides (1, 2, 3, 4)
(Fig. 13).

-11-

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Fig. 13 Center Sunroof Glass Panel In Opening
1 - Right Side
2 - Rear Side
3 - Left Side
4 - Front Side

NOTE: Adjust only one corner at a time while setting flushness of sunroof glass
panel. Use hand tools only.
19. Use a non-marring straight edge and feeler gauge or equivalent tool to measure
flushness of the sunroof glass panel (2) in relation to the vehicle roof surface (1) while
performing the following flushness adjustment steps (Fig. 14).

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-12-

Fig. 14 Sunroof Glass Panel Flushness Measurement
1 - Vehicle Roof Surface
2 - Sunroof Glass Panel

20. Using a T-25 star head driver or 8 mm socket, tighten the sunroof set screws to 3 N·m
(26 in. lbs.) as each corner is set to the proper flushness specification per the following
flushness adjustment steps (Fig. 15).

Fig. 15 Sunroof Glass Panel Set Screw
1 - Screw

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21. Adjust the front corners (4) and (6) flush to the roof 0.0 mm (0.0 in.). Adjust the rear
corners (1) and (3) to 2.0 (0.08 in.) overflush to the roof. Confirm that the rear edge (2)
does not exceed 1.0 mm (0.04 in.) underflush. If the rear edge (2) does exceed the 1.0
mm (0.04 in.) underflush specification, evenly raise the rear corners (1) and (3) up to a
maximum of 2.5 mm (0.10 in.) overflush if necessary to achieve the required fit (Fig.
16).

Fig. 16 Sunroof Glass Panel Measurement Points
1 - Right Rear Corner
2 - Rear Edge
3 - Left Rear Corner
4 - Left Front Corner
5 - Front Edge
6 - Right Front Corner

22. Open the sunroof glass (1) to 135 mm (5.3 in.) relative to the front roof opening flange
(2) (Fig. 17).

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-14-

Fig. 17 Sunroof Opening Measurement
1 - Sunroof Glass Panel
2 - Sunroof Opening Flange

23. Use a 1.0 mm (0.04 in.) non-marring feeler gauge (1) to check for clearance between
the underside of the vehicle roof and topside of the sunroof glass. Depending on the
feeler gauge used, it may be necessary to tape a temporary extension handle (2) to
the feeler gauge in order to reach to the back edge of the sunroof glass. The
temporary handle must be made of a non-marring material of thinner dimension than
the 1.0 mm (0.04 in.) feeler gauge (Fig. 18).

-15-

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Fig. 18 Feeler Gauge With Temporary Extension
1 - Feeler Gauge
2 - Temporary Extension

24. Insert the 1.0 mm (0.04 in.) non-marring feeler gauge between the underside of the
vehicle roof and topside of the sunroof glass. Sweep the feeler gauge from side to side
over the entire surface of the sunroof glass to check for interferences (Fig. 19).

Fig. 19 Sweep Feeler Gauge Side To Side
1 - Feeler Gauge

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-16-

25. Has 1.0 mm (0.04 in.) clearance between underside of roof and topside of glass been
achieved?
a. YES>>> Sunroof passes inspection. Return vehicle to customer.
b. NO>>> Continue with Step #26.
26. Obtain two 2.0 mm (0.08 in.) thick washers or combination of washers equaling 2.0
mm (0.08 in.) thick. Inner diameter of washers must be a minimum of 6 mm (0.24 in.)
and outer diameter can range between 16 mm - 25.4 mm (0.63 in. - 1.00 in.).
27. Remove the headliner. Refer to the detailed repair procedures available in:
DealerCONNECT> TechCONNECT under: Service Info> 23 - Body> Interior>
HEADLINER> Removal.
NOTE: Perform the following sunroof module shim procedure on only one side at a
time. Right side shown left side similar.
28. Using a 10 mm socket, remove fastener (1) and set aside. Loosen but do not remove
fasteners (2) and (3) (Fig. 20).

Fig. 20 Sunroof Module Fasteners
1 - Bolt
2 - Nut
3 - Bolt

29. At location where fastener was removed in previous step, slide one 2.0 mm (0.08 in.)
thick washer into position between the sunroof module and the roof reinforcement so
that the hole in the washer aligns with the hole in the sunroof module and U-clip nut in
roof reinforcement (Fig. 21).

-17-

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Fig. 21 Shim Sunroof Module
1 - Washer

30. Hand start fastener (3) and verify alignment through washer (1) and into U-clip nut (2).
Tighten fastener (3) to 9 N·m (80 in. lbs.) (Fig. 22).

Fig. 22 Install Sunroof Module Fastener
1 - Washer
2 - U-clip nut
3 - Bolt

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-18-

31. Slide the rear bracket down to bottom of the slotted hole (1) at fastener locations (2
and 3). Gently pull down on the bracket and tighten nut (2) then fastener (3) to 9 N·m
(80 in. lbs.) (Fig. 23).

Fig. 23 Tighten Sunroof Module Fasteners
1 - Slot
2 - Nut
3 - Bolt

32. Repeat the sunroof module shimming procedure Step #28 thru Step #31 for the
opposite side of the sunroof module.
33. After the sunroof module has been shimmed on both sides, repeat the glass flush
adjustment and verify 1.0 mm (0.04 in.) clearance between sunroof glass and
underside of roof.
a. For “ORIGINAL” sunroof glass panel, follow adjustment and clearance check
procedure Step #2 thru Step #8.
b. For “MODIFIED” sunroof glass panel, follow adjustment and clearance check
procedure Step #19 thru Step #24.
34. Temporarily connect the sunroof switch and perform the sunroof motor teach
procedure. Refer to the detailed procedures available in: DealerCONNECT>
TechCONNECT under: Service Info> 08 - Electrical> 8N - Power Systems> Power
Top> MOTOR, Sunroof - Standard Procedure.
35. Install the headliner. Refer to the detailed repair procedures available in:
DealerCONNECT> TechCONNECT under: Service Info> 23 - Body> Interior>
HEADLINER> Installation.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:

Description

Skill Category

Amount

-19-

23-008-14

23-30-65-98

Adjust and Verify Adequate Clearance 6 - Electrical
(2 - Skilled)
and Body
Systems

0.3 Hrs.

23-30-65-99

Adjust & Verify Clearance / Replace
Sunroof Glass / Adjust & Verify 2nd
Time (2 - Skilled)

6 - Electrical
and Body
Systems

0.6 Hrs.

23-30-65-9A

Replace Scratched Sunroof Glass /
Adjust & Verify Clearance (2 - Skilled)

6 - Electrical
and Body
Systems

0.4 Hrs.

23-30-56-9B

Adjust & Verify Clearance / Replace
Sunroof Glass / Adjust & Verify 2nd
Time / Shim Sunroof Module (2 Skilled)

6 - Electrical
and Body
Systems

2.5 Hrs.

23-30-56-9C

Adjust & Verify Clearance / Shim
Sunroof Module (2 - Skilled)

6 - Electrical
and Body
Systems

2.2 Hrs.

23-30-56-9D

Replace Scratched Sunroof Glass /
Adjust & Verify Clearance / Shim
Sunroof Module (2 - Skilled)

6 - Electrical
and Body
Systems

2.3 Hrs.

FAILURE CODE:
ZZ

Service Action