NHTSA ID Number: 10136928
Manufacturer Communication Number: 08-012-14
TSB/Document Date: 2018-05-21
Summary
Flash: Clock In The Cluster Gains Time This bulletin involves updating the software in the Instrument Panel Cluster (IPC). Some customers may notice that their clock may gain time.
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TSB/Document ID: 08-012-14
Replacement Service Bulletin Number:
MFR Communication Date: 2014-01-31
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
NUMBER:
GROUP:
DATE:
08-012-14
Electrical
January 31, 2014
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler
Group LLC.
HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS
AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF
THE wiTECH DIAGNOSTIC APPLICATION WINDOW.
THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 14.02 OR HIGHER TO
PERFORM THIS PROCEDURE.
SUBJECT:
Flash: Clock In The Cluster Gains Time
OVERVIEW:
This bulletin involves updating the software in the Instrument Panel Cluster (IPC).
MODELS:
2012
(FF)
Fiat 500
SYMPTOM/CONDITION:
Some customers may notice that their clock may gain time.
DIAGNOSIS:
Using a Scan Tool (wiTECH™) with the appropriate Diagnostic Procedures available in
TechCONNECT, verify no DTC's are set. If DTC's are present record them on the repair
order and repair as necessary before proceeding further with this bulletin.
If the customer describes the symptom, perform the Repair Procedure.
REPAIR PROCEDURE:
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2
volts. Do not allow the charging voltage to climb above 13.5 volts during the
flash process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
1. Reprogram the IPC.
2. Use the wiTECH Diagnostic Application for flashing the modules is made available
through the wiTECH Diagnostic Application. For instructions select the “HELP” tab on
upper portion of the wiTECH window, then “HELP CONTENTS.” This will open the
Welcome to wiTECH Help screen where help topics can be selected.
08-012-14
-2-
3. Clear any DTC's that may have been set due to the replacement process.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor
Operation
No:
Description
Skill Category
18-19-47-9A Module, Instrument Panel
6 - Electrical and Body
Cluster (IPC) - Reprogram (1 - Systems
Semi Skilled)
Amount
0.2 Hrs.
NOTE: The expected completion time for the flash download portion of this
procedure is approximately 8 minutes. Actual flash download times may be
affected by vehicle connection and network capabilities.
FAILURE CODE:
FM
Flash Module
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