Spartan Motors USA, Inc.

Technical Service Bulletin

DATE:

3-26-18

APPLIES TO:

This service bulletin applies to any model year 2018 Newmar King Aire
and Essex, as well as any model year 2018 Foretravel Realm and IH-45
built between November 11th, 2016 and October 2nd, 2017.

CONDITION:

The dash may produce unintended warnings or messages, or may not
operate within parameters of design intent.

CORRECTION:

The digital dash must be updated to newest software version and its
corresponding data collector module must be replaced. To complete
update to digital dash you will need an OmniScope Adapter.

LABOR ALLOCATION:

1 hour

CLASSIFICATION:

V3

PARTS NEEDED:
QTY
1

Part Number
S-2627-XXX

Description
Choose correct configuration kit

Part Number
2035-NN1-001
CSB18-560-001

Description
TM120 Module – Foretravel
Instruction Document

Part Number
2035-NN1-002
CSB18-560-001

Description
TM120 Module – King Aire
Instruction Document

Part Number
2035-NN1-003
CSB18-560-001

Description
TM120 Module – Essex
Instruction Document

Kit # S-2627-001 Contains:
QTY
1
1
Kit # S-2627-002 Contains:
QTY
1
1
Kit # S-2627-003 Contains:
QTY
1
1

Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and
have the tools and equipment to perform procedures safely and properly.

18005

Page 1 of 8

QUA-FR-0290
Rev: 3.0

Spartan Motors USA, Inc.

Technical Service Bulletin

GENERAL INSTRUCTIONS:
Thoroughly review entire service bulletin before starting work. If there are questions or concerns
with steps defined in this service bulletin, contact Spartan Motors USA, Inc. Customer & Product
Support Group @ 800.543.4277
All applicable industry safety standards must be followed when performing work identified in this
procedure.

STEP-BY-STEP INSTRUCTIONS:

TM120 Replacement
Newmar
1. Locate TM120, which is located on wall of front electrical compartment. Refer to FIG. 2-1.

1

FIG. 2-1
2. Unplug TM120 module from harness.
3. Remove TM120 module from vehicle, retain all mounting hardware for reuse. (TM120 must be Returned
to Spartan).

Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and
have the tools and equipment to perform procedures safely and properly.

18005

Page 2 of 8

QUA-FR-0290
Rev: 3.0

Spartan Motors USA, Inc.

Technical Service Bulletin

4. Install new TM120 module using retained mounting hardware.
5. Connect harness back up to new module.

Foretravel
1. Remove black panel, which will be affixed with Velcro, located on dash console directly above stairs.
Refer to FIG. 3-1.

FIG 3-1

2. Remove HVAC vents from removed panel. Refer to FIG. 4-1.
3. Locate TM120 module, located against back wall inside dash. Connectors are oriented up. Refer to FIG.
4-2.

Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and
have the tools and equipment to perform procedures safely and properly.

18005

Page 3 of 8

QUA-FR-0290
Rev: 3.0

Spartan Motors USA, Inc.

Technical Service Bulletin

FIG. 4-1

FIG. 4-2
Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and
have the tools and equipment to perform procedures safely and properly.

18005

Page 4 of 8

QUA-FR-0290
Rev: 3.0

Spartan Motors USA, Inc.

Technical Service Bulletin

4. Unplug TM120 module from harness.
5. Remove TM120 module from vehicle (TM120 must be Returned to Spartan). Retain for reuse all
mounting hardware.
6. Install new TM120 module using retained hardware.
7. Connect harness back up to new module.
8. Reconnect HVAC hoses to vents in panel.
9. Reinstall black panel.

Download the Dash Update File
1. Connect to Silverleaf’s support site (http://support.silverleafelectronics.com/user/login?destination=).
2. Log in using following account information.
a. User Name: spartantech
b. Password: Everything
3. Download VMS747_MY2018 _v1.19_9-29-17.bin file.

Digital Dash Update Process
1. To update dash, connect Omniscope Adapter’s USB cable to USB port of laptop being utilized for update
and connect vehicle connector to RV-C diagnostic port.
2. Launch OmniScope.exe Refer to Fig 5-1

FIG. 5-1
Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and
have the tools and equipment to perform procedures safely and properly.

18005

Page 5 of 8

QUA-FR-0290
Rev: 3.0

Spartan Motors USA, Inc.

Technical Service Bulletin

3. Select item in left window that says, ‘Control Panel’. If multiple items say control panel, find one that in
details side window states model is a “VMS747CL-1.XX”. The xx will be whatever version number is
loaded on that dash. Refer to FIG. 6-1.

FIG. 6-1
4. Select ‘HMS/VMS Downloading Tool’ in right pane and press ‘Run Selected Module’
a. If Diagnostic Modules list is blank, select another item in left list and then select control panel
again
5. In file downloader window, select version that needs to be installed and speed download should run at.
a. Browse to where software has been saved and select flash file (VMS747_MY2018 _v1.19_9-2917.bin).
b. Set speed to a low value such as 4-10. Speeds higher than this can cause errors that slow down
process significantly.
6. Once speed and file are set, press ‘Start’ button to begin download. Refer to FIG. 7-1.
Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and
have the tools and equipment to perform procedures safely and properly.

18005

Page 6 of 8

QUA-FR-0290
Rev: 3.0

Spartan Motors USA, Inc.

Technical Service Bulletin

FIG. 7-1
7. On a fully built coach, this process can take up to 30 minutes due to overruns. No interaction is required
during this time.
a. Make sure that computer updating dash has adequate power. If power failed during an update
then dash could be corrupted, requiring a replacement part.
b. During updates, multiple error messages will appear. These are normal and when system hits
one, it will simply retry sending data until it succeeds. The most common one follows format of
“Error on Block #”. Refer to FIG. 7-2

FIG. 7-2
Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and
have the tools and equipment to perform procedures safely and properly.

18005

Page 7 of 8

QUA-FR-0290
Rev: 3.0

Spartan Motors USA, Inc.

Technical Service Bulletin

8. Once software has downloaded, program will indicate it has been transferred to flash and that
‘Download has Succeeded.’ Then press ‘Reboot Target’ button. Refer to FIG. 8-1.

FIG. 8-1
a. In some cases, downloader will not indicate that download has succeeded and will just continue
to print the dots. The downloader can be safely closed, in this situation if dash has reset. You
can tell if dash was reset when during dot printing dash flashed off and on again. Another
indicator is if dash can be interacted with and is showing any sort of updates on screen
(messages, changing gauge values, etc.). In general, if more than 5 or 6 dots have been printed
then dash is almost guaranteed to have reset itself.
9. From here dash should restart. To ensure it is correct software version, hold down DRIVE and SCAN
buttons on keypad. Towards middle of screen dash should list its version. At this point it should state it
is version 1.19, if it does not reattempt flash. If this does not correct issue, contact Spartan CPS for
assistance.

Service Bulletins are intended for use by Professional Technicians only. They are written to guide Professional Technicians in performing service to
vehicles of specific nature in conjunction with industry standards. Professional Technicians should be appropriately trained on industry standards and
have the tools and equipment to perform procedures safely and properly.

18005

Page 8 of 8

QUA-FR-0290
Rev: 3.0