NHTSA ID Number: 10136583
Manufacturer Communication Number: TSB18-2064
TSB/Document Date: 2018-05-14
Summary
Some 2016-2018 Transit vehicles equipped with a 3.2L engine and built on or before 13-Feb-2018 may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P246C and/or P2463 in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
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TSB/Document ID: TSB18-2064
Replacement Service Bulletin Number:
MFR Communication Date: 2018-02-22
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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Page 1 of 2
18-2064
TECHNICAL SERVICE BULLETIN
3.2L - Illuminated Malfunction Indicator Lamp (MIL) - DTC P246C And/Or 21 February
P2463 - Built On Or Before 13-Feb-2018
2018
Model:
Ford
2016-2018 Transit
Issue: Some 2016-2018 Transit vehicles equipped with a 3.2L diesel engine and built on or before 13-Feb-2018
may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P246C and/or P2463 in the powertrain
control module (PCM).
Action: Follow the Service Procedure steps to correct the condition.
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions
Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB.
Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part
coverage tool.
Labor Times
Operation
No.
Description
2016-2018 Transit 3.2L: Retrieve DTCs, Perform DPF Manual Regeneration And
Reprogram The PCM Includes Time To Perform DPF Parameter Reset (Do Not Use With
Any Other Labor Operations)
Time
182064A
0.5
Hrs.
Repair/Claim Coding
Causal Part:
RECALEM
Condition Code: 04
Service Procedure
1. Check the vehicle build date. Was the vehicle built on or before 13-Feb-2018?
(1). Yes - proceed to Step 2.
(2). No - this article does not apply. Refer to the Powertrain Controls/Emissions Diagnosis (PC/ED) Manual
for normal diagnostics.
2. Connect the Ford Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) to the data
link connector (DLC). Check for DTCs. Are P246C and/or P2463 the only DTCs stored in the PCM?
(1). Yes - proceed to Step 3.
(2). No - this article does not apply. Refer to the PC/ED Manual for normal diagnostics.
3. Using IDS or FJDS, perform a diesel particulate filter (DPF) manual regeneration by selecting toolbox >
powertrain > service functions > diesel particulate regeneration system > DPF manual regeneration.
(1). If IDS or FJDS prompt that regeneration of the DPF is not recommended at this time, select Yes to
proceed.
(2). When prompted to select static or dynamic regeneration, select Static Regeneration.
4. Using IDS or FJDS, perform a DPF parameter reset by selecting toolbox > powertrain > service functions >
diesel particulate regeneration system > DPF parameter reset.
http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB18-2064/US/E...
3/3/2018
Page 2 of 2
5. Reprogram the PCM to the latest calibration using IDS or FJDS release 108.05 or higher. Make sure you are
connected to the internet when entering module programming to obtain the latest updates. Calibration files
may also be obtained at www.motorcraftservice.com.
(1). NOTE: ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE
TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE'S COMPUTER TO LEARN THE
TRANSMISSION'S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE
STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING
PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL
DAYS.
© 2018 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides
information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a
condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle.
Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated
otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company
reserves the right to supersede this information with updates. The most recent information is available through Ford Motor Company's on-line
technical resources.
http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB18-2064/US/E...
3/3/2018
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