TIS Service Bulletin

Page 1 of 3

SI B31 03 18
Front Axle

March 2018
Technical Service

CRACKING NOISE FROM FRONT OF VEHICLE WHILE
TURNING OR PARKING
MODEL
F80 (M3 Sedan)

F82 (M4 Coupe)

F83 (M4 Convertible)

F87 (M2 Coupe)

SITUATION
Cracking noises heard from the area of the front axle when rotating the steering while stationary or at low
speed. Refer to the linked video https://tinyurl.com/y9lddolz

CAUSE
Loose connections securing front axle and/or front end components.

CORRECTION
Tighten loose components or lubricate bearing surfaces.

PROCEDURE
For conditions that are similar to the situation described:
Perform the Front Axle Steering Noise Elimination Procedure described in the attachment.

PARTS INFORMATION
Part Number

Description

Quantity

83 23 2 179 708

Repair kit

2

34 11 1 123 072

Inner hex bolt, brake disc

4

Refer to ETK

Wheel bearing bolts

8

33 32 6 768 354

Hex screw with collar (stiffening plate)

8

07 11 9 905 418

Hex bolt with washer

2

33 32 6 768 884

Hexagon nut with collar

2

WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Procedures (detailed in the attachment):
z

Procedure I: Check Spring Strut Shock Absorber

z

Procedure II: Check Stiffening Plate Screws

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Procedure III: Check Front Axle Supports

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z

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Procedure IV: Lubricate Wheel Bearing Surface

Only one of the labor operation codes listed below (Main or Plus that applies to the work performed) may be
submitted.

Defect Code:

3131903900

Performing Procedure I Only

Labor Operation:

Labor Allowance:

Description:

00 65 307

6 FRU

Procedure I: Check Spring Strut Shock Absorber
(Main work)

4 FRU

Procedure I: Check Spring Strut Shock Absorber
(Plus work)

Or:
00 65 984

If you are using a Main labor code for another repair, use the Plus code labor operation 00 65 984 instead of 00
65 307.
Or:
Performing Procedures I and II

Labor Operation:

Labor Allowance:

Description:

00 65 308

12 FRU

Procedure I: Check Spring Strut Shock Absorber
and Procedure II: Check Stiffening Plate Screws
(Main work)

10 FRU

Procedure I: Check Spring Strut Shock Absorber
and Procedure II: Check Stiffening Plate Screws
(Plus work)

Or:
00 65 985

If you are using a Main labor code for another repair, use the Plus code labor operation 00 65 985 instead of 00
65 308.
Or:
Performing Procedures I, II and III

Labor Operation:

Labor Allowance:

Description:

00 65 309

30 FRU (F80, F82 and
F83); 28 FRU (F87)

Procedure I: Check Spring Strut Shock Absorber;
Procedure II: Check Stiffening Plate Screws and
Procedure III: Check Front Axle Supports (Main
work)

Or:
Procedure I: Check Spring Strut Shock Absorber;

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00 65 986

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28 FRU (F80, F82 and
F83); 27 FRU (F87)

Procedure II: Check Stiffening Plate Screws and
Procedure III: Check Front Axle Supports (Plus
work)

If you are using a Main labor code for another repair, use the Plus code labor operation 00 65 986 instead of 00
65 309.
Or:
Performing All Four Procedures

Labor Operation:

00 65 310

Labor Allowance:

Description:

42 FRU (F80, F82 and
F83); 41 FRU (F87)

Procedure I: Check Spring Strut Shock Absorber;
Procedure II: Check Stiffening Plate Screws;
Procedure III: Check Front Axle Supports and
Procedure IV: Lubricate Wheel Bearing Surface
(Main work)

40 FRU (F80, F82 and
F83); 39 FRU (F87)

Procedure I: Check Spring Strut Shock Absorber;
Procedure II: Check Stiffening Plate Screws;
Procedure III: Check Front Axle Supports and
Procedure IV: Lubricate Wheel Bearing Surface
(Plus work)

Or:

00 65 987

If you are using a Main labor code for another repair, use the Plus code labor operation 00 65 987 instead of 00
65 310.

ATTACHMENTS
View PDF attachment SI B31 03 18 Attachment.
[ Copyright ©2018 BMW of North America, Inc. ]

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SI B31 03 18 Attachment

March 2018

FRONT AXLE STEERING NOISE ELIMINATION
Introduction or Preparatory Items:
Note: This repair must be performed while the weight of the vehicle is supported on the
tires - vehicle on four-column lift (alignment rack) or over service pit.

Procedure:
The following procedures should be attempted in order to complete the repair with the minimum
effort necessary.
I.

Check Spring Strut Shock
Absorber
A. Remove screw connections of
spring strut shock absorber on
swivel bearing.
B. Replace screw connection (1) to
specified torque:
Torque: 56Nm

C. Reassess the noise.
Has the disturbing steering noise
been eliminated?
YES- the repair is complete.
NO – go to next procedure.

II. Check Stiffening Plate Screws
A. Remove the stiffening plate
screw connections (1).
B. Clean the contact surfaces of
stiffening plate.
C. Replace the bolts to the
specified torque:
Jointing torque 56 Nm + 90° angle
of rotation

D. Reassess the noise.
Has the disturbing steering noise
been eliminated?
YES- the repair is complete.
NO – go to next procedure.

1

SI B31 03 18 Attachment

March 2018
III.

Check Front Axle Supports
A. Remove front bumper
under body panels on left
and right side

B. Release adapter screw
connections on front axle supports
where shown.
C. Retighten screw connection to
specified torque:
Torque: 19 Nm
D. Reinstall front bumper panels on
left and right.
E. Reassess the noise.
Has the disturbing steering
noise been eliminated?
YES- the repair is complete.
NO – go to next procedure.

IV. Lubricate Wheel Bearing Surface
A. Install wheel bearing surface
repair kit (part number 83 19 2
298 825).
1. Disassemble the wheel
bearing according to repair
instructions REP 31 21 180.
2. Using the sandpaper, carefully
sand the wheel bearing
contact face until the surface is
evenly roughened while
maintaining a flat, planar
surface.

2

SI B31 03 18 Attachment

March 2018

Note: Retain sandpaper for
later use in this procedure.

3. Squeeze the components of
the provided lubricant onto a
mixing surface and thoroughly
blend together.

4. Rub all of the lubricant mixture
into the tip of a folded cloth.

5. Using the part of the cloth
containing the lubricant, rub
the wheel bearing contact
face, thoroughly working the
lubricant into the fine scorings
created during sanding.
When completed, the surface
must be sticky to the touch.
Note: There must not be any
excess lubricant remaining on
the edges.

3

SI B31 03 18 Attachment

March 2018

B. Remount the wheel bearings.
C. Using the sandpaper, roughen
the inside of the brake disc
chamber/wheel bearing contact
face, particularly any shiny
patches.
Note: There must not be any
lubricant applied to the wheel
bearing/brake disc contact
surface.
D. Remove any dust from the brake
disc chamber with a dry cloth.
E. Reassemble all components
without any further cleaning.

4