Campaign No. 2015030006, January 2016

Revision
D
C
B
A
–

Date
01/08/16
06/16/15
06/10/15
06/04/15
04/29/15

Purpose
Inclusion of customer reimbursement information
Revision to Procedure and Warranty information
Inclusion of power electronics return information
Inclusion of Customer Letter
Initial release

TO:

ALL MERCEDES-BENZ CENTERS

SUBJECT:

Model 221, Model Year 2010
Replace Power Electronics

Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined a loss of capacity in the
PCC capacitor of the power electronics may lead to deactivation of the hybrid function. To correct this
condition an authorized Mercedes-Benz dealer will replace the power electronics at the next dealer visit.

Prior to performing this Service Campaign:


Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously
repaired.



Please review the entire Service Campaign bulletin and follow the repair procedure exactly as
described.

Approximately 1499 vehicles are affected.

Order No. P-SC-2015030006
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data
Control, and MBUSA-SLP S424HH001, Control of Quality Records.

2

Procedure
Note:
 Use DAS/Xentry 03-04/2015 with all associated patches or higher
 Follow the steps exactly as described in DAS/Xentry


Connect battery charger (battery voltage

>12.5V).

1. Check object number for hardware of power electronics with DAS/XENTRY:
Control units / Drive / Electric motor control unit / Control unit version and read off MB object number for
hardware.
Note: Hardware object number A0009065802 must be installed.


If hardware object number A0009065802 IS installed (OK): Procedure is complete.



If hardware object number A0009065802 is NOT installed (NOT OK): Proceed to step 2.

2. Replace power electronics with power distributor; refer to WIS: AR08.10-P-0011SXH and the
additional following information.



WARNING!
Secure work area with high voltage warning tape and cones (Figure 1).
Follow all safety precautions and notes in above WIS instructions.

Figure 1

P-SC-2015030006

3

Note (regarding above WIS instructions)
 Please refer also to Figure 2 when disconnecting high voltage battery connector from high voltage
battery (step 5 of WIS: AR08.10-P-0011SXH).

Figure 2 (supplemental illustration for WIS instructions)
2 High voltage battery connector
2a Screw
2b Bracket

 Note installed position of power electronics cable connector in relationship to air conditioning compressor
connector prior to disconnecting cable (step 7 of WIS: AR08.10-P-0011SXH). This cable connector
has only one installed position.

Figure 3


It is not necessary to completely drain the coolant. Clamp off the coolant lines with hose clamp tool
(A, Figure 3) in the area of the power electronics.
P-SC-2015030006

4



It is sufficient to only drain approx. 0.2 liters the coolant from the power electronics



Removal of the front engine compartment paneling is not necessary



Remove lower bolt from right front motor mount and lift engine slightly with under hoist jack stand in
order to allow additional clearance when removing power electronics module. Torque bolt to 35 Nm
when reinstalling.
WARNING!:
Risk of vehicle falling off vehicle lift. Be careful not to raise vehicle off of vehicle lift when raising
engine with under hoist jack stand.

Figure 4


Do not remove the existing alternator cable (arrows, Figure 4) from vehicle when removing power
electronics module. Cut cable tie (A) to detach existing alternator cable (arrows) from old power



electronics cable (B) and leave existing alternator cable (arrows) on vehicle.
Prior to installing new power electronics module, cut cable tie (A, Figure 4) and remove new alternator
cable (arrows) attached to new power electronics module cable (B). The new alternator cable (arrows)
does not get installed on vehicle.
IMPORTANT: Secure original alternator cable (arrows) to same position on new power
electronics cable (B) with new cable tie (A) after installing power control module. Be sure to use only the




cable tie listed in parts table.
Top-off coolant (shop supply).
Thoroughly evacuate coolant from removed (old) power electronics module, seal openings and send
back in original box.

P-SC-2015030006

5

Note (regarding WIS documents referenced in this Procedure):

Replacement of parts not listed in the parts table of this Procedure or not listed in WIS:
AR08.10-P-0011SXH are not claimable under this campaign. Parts listed in WIS documents referenced
in WIS: AR08.10-P-0011SXH are also not claimable under this campaign. If replacement of additional
part(s) is necessary, check coverage prior to submitting under warranty.

Parts listed in WIS: AR08.10-P-0011SXH are only to be replaced if necessary.
Note:
Thoroughly evacuate coolant from removed power electronics module and seal openings.
Return power electronics module in original box.
Special Tools

000 589 40 37 00
Hose clamp (or equivalent)

Primary Parts Information
Qty.
Part Name

Part Number

1
AC drive
1
Cable tie
2
Nuts (exhaust hanger)
2
Bolts (exhaust head pipe to manifold)
1 (if req.) *
Housing Cover
1 (if req.) *
Housing Cover
* Replace housing cover if O-ring is damaged.

A 000 906 47 03
A 000 995 29 94
A 112 142 00 72
A 170 990 00 10
A 000 150 00 67
A 000 150 01 67

P-SC-2015030006

Estimated Replacement
Rate
100%

1%

6

Note:


Please be aware that only the part number(s) referenced in the Campaign Bulletin is/are
approved for use to repair the vehicle. Repairs performed using any other part(s) will not
have been performed in accordance with the campaign. Accordingly, warranty claims
submitted with reference to an improper part number(s) will be denied.



The following allowable labor operation should be used when submitting a warranty claim
for this repair:

Warranty Information
Repair 1
Operation: Check object number for power electronics hardware. Includes: Connect DAS (02-9120).
Damage Code
08 930 32 8

Operation Number
02-9120

Labor Time (hrs.)
0.1

Repair 2
Operation: Check object number for power electronics hardware. Includes: Connect DAS (02-9120).
Replace power electronics. Includes: Disable high voltage system and connect battery charger,
DAS already connected (02-8931).
Damage Code
08 930 32 7

Operation Number
02-9120
02-8931

Labor Time (hrs.)
0.1
4.0

NOTE REGARDING CUSTOMER REIMBURSEMENT
Reimbursement to customers for repairs performed prior to this service campaign:
If the customer already paid to have this service campaign condition repaired and provides
adequate documentation to support their claim of a non-warranty repair of this item, they may
be eligible to receive reimbursement.
Requests for reimbursement may include parts, labor, fees and taxes.
Reimbursement is limited to the amount the replacement of the power electronics would have
cost if completed by an authorized Mercedes-Benz dealer under this campaign.
The customer reimbursement amount should be entered in the “Sublet” field of the actual
campaign claim utilizing a sublet code of SUB.
Sublet repairs require dealer text as stated in the Warranty Policies and Procedures Manual.
The repair date should be the date that the actual campaign was performed.
Note:
Please note the claim submitted for customer reimbursement will not close the campaign (if
still open). If the customer is still in possession of the vehicle with an open campaign, please
arrange to close the campaign in the usual manner as described in this bulletin.

P-SC-2015030006

Mercedes-Benz USA, LLC

Service Campaign # 2015030006
Replace Power Electronics

Gareth Joyce
Vice President
Customer Services

May, 2015

Dear Mercedes-Benz Owner,
On behalf of Mercedes-Benz USA, I wanted to take a moment to thank you for choosing Mercedes-Benz.
We hope that you’re enjoying your 2010 S-Class Hybrid. Here at Mercedes-Benz USA, we are committed
to delivering an exceptional ownership experience. In our continuing efforts to ensure the proper
performance of your vehicle, we are writing to inform you about an issue regarding your vehicle. We have
found that a loss of capacity of the vehicle’s power electronics may lead to a failure of the hybrid function.
When the power electronics do not have full capacity, the message "Ready" appears in yellow on the
instrument cluster or as a red warning lamp with the battery symbol. Therefore we wish to replace the
power electronics on your vehicle. Please contact an authorized Mercedes-Benz dealer who will replace the
power electronics, free of charge.
For additional information and to schedule an appointment please contact MERCEDES-BENZ OF
ANYTOWN, 201-555-1234 or another authorized dealer, at your earliest convenience. To locate
additional authorized dealers see www.MBUSA.com/dealerlocator. Please mention you are scheduling
an appointment to replace your power electronics under Service Campaign #2015030006. You
may be asked for your 17-digit Vehicle Identification Number (VIN) which, for your convenience, is located
above your name at the top of this letter.
We are dedicated to always delivering the Best or Nothing – and respect for your time is a top priority.
While the minimum repair time is approximately 1 day, your dealer can provide you with a better estimate
of the overall time for this service visit. As a matter of normal service process, an authorized MercedesBenz dealer will also check for other repair measures which might be applicable to your vehicle and this
may increase the required working time.
In the event that you are no longer the vehicle owner, or have had a change of address, please complete the
reverse side and return the updated information in the enclosed envelope.
If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please
contact us at 1-(800) FOR-MERCEDES (1-800-367-6372).
We sincerely apologize for any inconvenience this situation may cause you.
Sincerely,

Mercedes-Benz – are registered trademarks of Daimler AG, Stuttgart, Germany

Mercedes-Benz USA, LLC
One Mercedes Drive
P.O. Box 350
Montvale, NJ 07645-0350
Phone 1-800-FOR-MERCedes (1-800-367-6372)
Fax (201) 476-6211
www.MBUSA.com

IMPORTANT
IF FOR ANY REASON YOU DO NOT NOW OWN THIS VEHICLE OR HAVE A CHANGE OF ADDRESS, PLEASE COMPLETE THE SECTION
BELOW, PLACE IN THE ENCLOSED ENVELOPE, AND DROP IN ANY MAIL BOX. IF POSSIBLE, PROVIDE THE NAME AND ADDRESS OF
THE PRESENT OWNER SO THAT WE MAY CONTACT THEM.







SCRAPPED
STOLEN
OTHER
SOLD
MY NEW ADDRESS IS:

I HAVE SOLD THE VEHICLE TO:

NAME

STREET

APT.

CITY

STATE

ZIP

PHONE

THANK YOU FOR YOUR COOPERATION
**** PLEASE DO NOT DETACH. RETURN COMPLETE LETTER ****
DO NOT USE THE ENCLOSED ENVELOPE FOR OTHER CORRESPONDENCE